Sunrise of La Jolla

Pricing at Sunrise of La Jolla

Base fees by room type

19 Reviews

• (11)

  A Place For Mom

• (8)

  SeniorAdvisor.com

There was a lot of staff turnover within the administration and the caretakers. The location is awesome. They did their best with the resources they had. They had great security for the residents.

I was not happy with Sunrise of La Jolla. There were a lot of issues with payment, sometimes they charged double and made some mistakes and it would take a long time to get these payments fixed and remitted. Accounting would not answer my calls and when they did, they were rude. The care here was just ok, the staff was very gentle and loving, but it was nothing exceptional.

Sunrise of La Jolla is an amazing place. At the place we moved her from, almost every day she was left naked. When I asked to have someone dress her (I live in Tennessee, the facility is in California), they refused saying she wanted to be naked. She fell frequently. She missed meals and when they brought them to her room, the food was wrapped in cellophane. My mother has advanced dementia and isn't capable of deciding if she wants to wear clothes. The indignity was overwhelming. She is incapable of removing cellophane from food, so she went without and was losing weight. Several members of the staff repeatedly told me she was a mean spirited woman and they didn't want to take care of her. None of these conditions are present at Sunrise of La Jolla. The staff is kind and loving. They are well trained to understand dementia and its effects upon a person. Every person on staff repeatedly tells me mom is one of their favorite residents. She can no longer do anything for herself, yet every morning they awaken her and dress and groom her in lovely outfits. They hand feed her when necessary. They keep mom in community with the other residents and a caregiver is always in the room with the residents. She is happy. One day when she was able to speak, she told me she had never lived in such a nice place. I know those words were a gift from God to our family to let us know that we had made the right decision concerning her care. We are so thankful for Sunrise and every person who is employed there.