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SummerHouse Heritage Woods

3440 Hillcrest Rd, Mobile, AL 36695

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SummerHouse Heritage Woods indoor common area
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street view of SummerHouse Heritage Woods
Roy - Loved one of resident/client
5.0
Highly Recommend

I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.... Read more

Read all reviews

About the facility SummerHouse Heritage Woods

Lease by October 29 and get $1,000 off your rent for the first three months. THAT’S A SAVINGS OF $3,000!*

We are continuing to admit new Residents, where possible and appropriate, to help residents and families in need. We will do all we can to help those who are in need of our services now and always.
We are now offering Virtual Tours of our communities via Skype, Zoom and Google Duo. If you’re interested in learning more or want to get your Virtual Tour set up let us know. We look forward to you experiencing our Elmcroft community without having to leave your home!

Elmcroft of Heritage Woods offers a special combination of daily living, personalized supportive services, and interactive activities.

Since 1995, when our first community opened, we have offered a full range of personalized assistance with daily living services to seniors. We focus on wellness and keeping our residents as independent as long as possible with a tailored plan of assistance to meet their needs. Our ergonomically designed community houses a variety of apartment floor plans to accommodate the personal needs and habits of both our frail and our more active residents.

Our...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
SummerHouse Heritage Woods is a community within Discovery Management Group properties. See all Discovery Management Group communities.

Amenities at SummerHouse Heritage Woods

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Kosher
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss

Languages spoken

French
Spanish
American Sign Language
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Cooking Classes
Happy Hour

Reviews for SummerHouse Heritage Woods

3.8
Write a Review

Cleanliness

4.3

Friendliness

4.2

Meals & Dining

4.5

Care Services

4.0

Activities

3.6

Staff

4.6

Value for Cost

3.9

Overall Experience
10
8
5
1
2
Date Submitted
3
9
12
26
Reviewer
0
22
4
0
Care Received
7
0
1-20 of 26 reviews
Sort by

4.0
Anonymous - Toured community
Memory Care
September 13, 2022
Verified Review

I toured this facility and it was good. It was clean and the staff was nice. We ended up choosing another facility because they had an opening sooner, but this one was very nice.


5.0
Roy - Loved one of resident/client
Assisted Living
September 13, 2022
Verified Review
Highly Recommend

I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
April 5, 2022
Verified Review
our families experience

They could have more of a variety with their activities, but we would still recommend this community to others. =

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

5


4.0
Linda - Loved one of resident/client
Assisted Living
March 18, 2022
Verified Review
I love the place myself

When we started the facility was Elmcroft still but it changed to SummerHouse. They came out and talked to my loved one and it seemed like it would be a good fit. I thought it would get her out of her room and make her socialize with others, but she has not done that yet. I think it would be great if the staff could try to encourage her to get out a little bit more. I would recommend them to other families looking and I already have to some friends of ours.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


5.0
Jennie - Loved one of resident/client
Memory Care
March 4, 2022
Verified Review
Highly Recommend

I can sleep at night knowing that my loved one is taken care of. As someone who take care of my loved one for a long time beforehand, having a place you can trust to care for them like you would really matters.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Shirley - Loved one of resident/client
Assisted Living
February 15, 2022
Verified Review
overall a good community

The sales director on our initial tour was very nice and good to work with, and the rooms available for the residents are spacious and well appointed. Right now due to covid and the restrictions the activities are still somewhat limited, but they are slowly starting to bring back more and more

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.5
anonymous - Toured community
Memory Care
January 27, 2022
Verified Review
Tour of SummerHouse

We had a good tour experience with SummerHouse. The rooms were a good size, but the overall facility itself was smaller and we were looking for something bigger. It was just not the right fit.


3.0
S S - Loved one of resident/client
Assisted Living
October 12, 2021
Verified Review
My review of Elmcroft

I do not think I would recommend this community. The staff are friendly however, it does not seem like they are as engaged with the residents as I would like. There are not many activities for them to do at all. I have also asked for my mothers closet doors to be fixed and it still has not been fixed yet They told me to buy a curtain and use that but that is not what I'm paying for.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

2

Staff

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
October 8, 2021
Verified Review
My review of Elmcroft Heritage Woods

my loved one stayed for a month. and they were excellent with what they were dealing with. This was a great community.


4.0
Michelle C - Loved one of resident/client
Memory Care
June 29, 2021
Verified Review
Above and beyond staff

We chose Elmcroft because it is all inclusive and they assessed my mom and have been very accommodating and took care of a lot of things that I have not had to worry about. The room sizes are amazing, she has a 1 bedroom and she has a single bed, recliner, drawers, and a tv and she still has plenty of room for other things. The food here is really good and they are chef prepared meals. The staff are very friendly and outgoing and they go out of their way for their residents. They even have special days where they take the residents out to eat or do something special with them that they want to do. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
April 29, 2021
Verified Review
I would recommend them, I was impressed

We chose Elmcroft because we went and visited and it was very clean, the price was better than what we had seen at some others places, and the staff seemed to be really nice. It is a pleasant atmosphere and administration was helpful. The room sizes here were sufficient for what my dad needed, he had his own bedroom but a shared den area. There was not a lot of communication unless it had to do with covid. It was going to start out being a really good experience, but covid came the day I dropped my dad off so it was not normal operations.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

No data collected


3.0
Nyoka - Toured community
Assisted Living
April 27, 2021
Verified Review
My Review of Elmcroft of Heritage Woods

I thought this was a nice community. The reason I didn't choose this community was due to their lack of communication skills.

Cleanliness

5

Friendliness

3

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
February 26, 2021
Verified Review
My experience with Elmcroft

We chose Elmcroft because it was convenient and I knew someone who had been here years ago and they had a good experience, the value for the money was good as well. They have been pretty good with communication since I am not able to go inside the facility. It is hard since I have not been able to go inside but I would probably recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


1.0
Peggy K - Loved one of resident/client
Memory Care
December 14, 2020
Verified Review
disappointing and unsafe

You couldn't get any answers to your questions, There was an issue with my husband's alert device and for 2 months it didn't work. We had a big issue getting ahold of people when we needed help. I would not recommend this community.

Cleanliness

4

Friendliness

2.5

Care Services

0.5

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
May 26, 2019

Was sent an email about this facility having an open house and decided to visit. No one was there to greet us except a resident who opened the door and gave out the code. Once greeted by staff they seemed unaware that an open house was scheduled. While we were given a tour and all of our questions answered this situation was a little off putting. The facility itself is very nice, clean and modern. The units had sufficient space but not as much as we'd seen at other facilities. This particular facility is strictly assisted living and memory care whereas others accomodated both assisted and independent living.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
July 14, 2017
Verified Review
A Very Accommodating Community

It is well for my sister-in-law and it took some time to settle in but now she likes it there. They have good service and good care. the staff are really nice and she likes not having to manage her medication, they remind her and help her. She has made some friends and the staff go out of their way, sometime they will wash her hair too. She likes care and the food too. It has been so much nicer at this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from SummerHouse Heritage Woods

September 29, 2017

Thank you for the feedback. We are glad to hear your sister-in-law is loving her new home! Thank you for sharing your experience. Thanks again!


5.0
anonymous - Loved one of resident/client
Memory Care
April 19, 2016
Verified Review
Friendly, caring staff!

We're very happy with how things have turned out at Elmcroft of Heritage Woods! It's a nice looking, clean facility, and the staff is absolutely wonderful! They obviously really have the best interests of the residents in mind. We originally moved my loved one into their memory care unit, and after a few weeks of observing her they said she would probably be better off in the assisted living wing, and they were right! I really appreciated that even though it meant less money for them, they wanted to make sure my loved one was in the place she'd be most comfortable!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Michelle - Loved one of resident/client
Memory Care
March 21, 2016
Love the memory care

We recently moved my mom to the memory care here. She absolutely loves it. Cheryl the activities director is great and you can tell she really loves the residents. We wish we had moved my mom here years ago! We were nervous when her first few days she has a not so nice roommate, but Elmcroft handled it with respect and a lot of professionalism. They treat their residents with a huge amount of respect leaving them with their pride and dignity. We are looking forward to many years here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.5
anonymous - Loved one of resident/client
Memory Care
March 1, 2016
Verified Review
Level of care not as good as expected.

Things did not go so well when my mother was living at Elmcroft of Heritage Woods. We ended up moving her out. I felt the level of care was not what was expected. I would recommend others who do place a loved one at Elmcroft to spend lots of time there, at different times of the day and to really pay attention. Also to not be inhibited to speak up.

Cleanliness

3

Friendliness

3.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


5.0
Shirley - Loved one of resident/client
Memory Care
October 11, 2015
Love the memory care!

We moved our Dad into the memory care in February and couldn't be more pleased with Elmcroft. The one on one attention he gets, the care and cost can't be compared with. Dad will have many great memories here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 26 reviews

Neighborhood around SummerHouse Heritage Woods

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Frequently Asked Questions about SummerHouse Heritage Woods

SummerHouse Heritage Woods has received an average review rating of 3.8 based on 26 reviews. See all reviews.

Call (251) 665-9063 to reach a resident at SummerHouse Heritage Woods.

To reach a resident at SummerHouse Heritage Woods call: (251) 665-9063



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.