Stratford Commons Memory Care Community

We picked this community, because of the all in one pricing and location proximity to my brothers house The staff is always friendly and engaged with the residents. I would recommend to other families.

They've been very supportive with a very difficult client (my loved one). I wish there were more activities to involve him, but I imagine it's hard for them to pick things that are of universal interest. They've been short staffed, but I know that's a nationwide problem. It really is a very nice facility, and I like that the living spaces are apartments instead of just rooms. That's definitely a plus. It feels like you have more of your own space, rather than being forced directly into the community. Although I suppose that could be a good or a bad thing, depending on your loved one's needs. But it has been a good thing for us.

We chose this community because, it was a good first impression, and was presented very well by the sales team. Overall, it has been a postive experience for my loved one.

They tried to have activities (individually) as much as they can, that are more suited for the individual. They try to make sure that everyone is engaged in the group activities; they take consideration of the special needs of each individual. They also try to keep the family informed of changes and required needs.

They went above and beyond helping me out in a really difficult situation. They were instrumental in helping me get my mother moved in on short notice after a hospital stay. She was only there at Stratford Commons for a short time before she passed away, but they were wonderful. We couldn't have had a better experience. For the care that she received, it was well worth the money. I was very pleased. I feel that everything comes down to leadership. The leadership that they have there right now sets the example. All of the staff, including the people in the office, are very involved in the care. They're out on the floor and intermingling with the nurses and residents. They treat everyone equally. It's nothing to see a staff member pushing a wheelchair, and you just don't see that every place.

We chose Stratford Commons because they have much better rooms, it is more like a house and has plenty of space. The staff members have been very good about communication, especially with me living out of town. I know that they have a bunch of activities provided for the residents. It is a much better place than the place that he was in previously. I would recommend them to others looking.

My father was a resident at Stratford Commons Memory Care for almost 27 months. During that time, I visited him at least once or twice every week. Most of the nursing staff were caring, hard-working, and respectful of residents.Unfortunately, as is all too often the case in assisted living communities, staff sufficient to effectively meet residents’ needs were not always available. Another detrimental, but common to assisted living, problem was staff turnover, especially among supervisory personnel. For example, four or five different activity/program coordinators were on staff during my father’s residency. The meals were above average, I believe, and the one-bedroom apartments were spacious. However, I cannot really recommend this memory care community. It lacks group transportation to take residents to any outside activities. Of more particular significance, my father lost the ability to get up and walk while there, primarily because staff did not follow through with exercises begun by physical therapists. Finally, he lost more than $300 worth of personal items during his stay.

Very nice place, take very good care of me dad

I wish I could mark something higher than 5 stars! Words cannot express the level of care they provided my dad, the few short weeks he was there. When we found this place, and transferred my dad there, we knew his time was limited. The level of attention and care they provided him for his last few weeks was nothing short of amazing!!! My mom ended up stay there most nights, and they also took special care of her. They were always happy, helpful, caring, supportive...again, I am searching for the words but there are none...they were amazing!!! I highly recommend this facility for a loved one!!

The management is very rude to the staff u see when walking in the door and visiting family and such. They are unapproachable, when you want to tell them something they brush it off when it comes to family and staff especially staff, you can see staff not saying bc they dont want to say anything bc they feel like they are nagging and interrupting their million breaks. NO day time nurse m-f. I would want my mom or dad to be at a place that there is a full time day nurse or night nurse not a cma filling in that place. I wanted to move my mom and dad there but the few times I came I got the push over like we will do what ever you want to get you in the door and then they get in the door and the level of care isnt what is promised. So I passed and went to another TRUE ASSISTED LIVING. Its not an ideal place to work nor would suggest having your loved ones move in unless your okay with them sitting in the same spot until its meal time or bed time. They cant keep people in any department. They bring in anyone and everyone, which is odd due to we are an assisted living not a long term or a daycare or skilled. That place is terrible. TERRIBLE TERRIBLE TERRIBLE.

Stratford Commons Memory Care is severely understaffed. I wanted so much for it to be a good fit for my mother because it was close and I could visit easily and often. It was obvious by visiting often that there were major issues with the administration and day to day care of the residents. My advice is to visit often, at different times of day, to see the true picture of your care facility. Our loved ones deserve the best we can offer.

my first hand experience is: though they constantly told my parents that they were unable to live independently together, to the point of alerting elder care abuse people when my father removed my mother from their paid for care, they were very wrong as my mother and father are now still together living independently in their own home and they left stratford commons in november 2017. They are much happier now. so remember to follow your heart for the care you desire and deserve

Liked idea of the circle building with each hall painted a different color to help residents recognize their own area. Very friendly staff. Resident came to desk and said, "I'm bored" ( I think she does this all the time) and they seated her at a table and she began folding towels. Another resident was getting a manicure in one corner of activity room. Residents listening to a guitarist in another area. I liked the arrangement of the apartments, each with private bathroom. Very clean. Patio area needed a little attention of cutting grass. Several residents spoke as we toured. Given copy of activities calendar and meal plan. Menus appeared to be healthy and choices given. Looked like residents are encouraged to be as active as possible. Nice to see them being involved and not just sitting with heads down and asleep. Noticed a place on the wall by the desk where something had been taken down, nail holes painted over with white (walls were light brown) and nail holes were very obvious. I'm sure it was to be painted over, but very obvious as you entered.

My father is safe, and in good hands in this community. So far everything is working out well since his move to this community. They have a good, cooperative staff at this community. They have been attentive, and helpful as well. For the most part they do a good job with the cleanliness of the community. They provide good meals, and nice activities for the residents. This community is working out well for my family, and I would recommend it.

The community is well run. The caregivers are attentive, helpful and answers our questions. The food is good and they do offer some activities. The community is clean and I would recommend it. We knew the director of this community so this helped us in our decision.

The staff is great as far as I can see. It is taking time to transition, but the care is good and the staff does try to get her involved. She plays the guitar and the community is trying to set her up with a little show. I feel that this is a good fit for her.

In the beginning things were a bit rough getting Mom moved into Startford. I was told I'd have someone there to help me unpack but I was left unpacking by myself and I was already in a time crunch since I had to return to work. Now that Mom is settled in she seems to be doing pretty well and always has a smile when I go to visit her. The staff are really good about keeping me updated and I am confident that with time and communication things will only get better.

We started searching for a place for our Mom several months before we were ready to place her. She stayed with family for one year, and then it became obvious that we needed help. It broke our hearts to have to move her so we were very particular (and anxious) about placing her, and many tears were shed. When the time came, it was a unanimous decision amongst the siblings. I'm confident the only reason the rating is not full 5-star is because we have not been there long enough to work out all of the kinks. Management has an open-door policy and they receive our feedback with pleasant attitudes and willingness to make changes as necessary. There are many activities, although a few are probably a bit over the residents' comprehension level. The rooms are much nicer than any others we looked at. All are private and more like studio apartments with a separate bedroom area and a small kitchenette. Every day we are thankful we chose Stratford. It gives us peace of mind. Above all, Mom is happy most of the time, which is realistically the best we can expect. You should seriously consider Stratford, and hope they have an opening for your loved one!

We love Stratford Commons. We like that there are activities going on all the time. So my father-in-law isn't just sitting in his room by himself all day. All the staff are extremely nice and helpful. We've only been there for about a month, but so far it's been a great change.