Garden Villas of Lenexa

Overall things are good, but they could do I better with communication and onboarding. Because my loved one moved in on [date removed], a lot of staff were in and out due to holidays. So, there were a lot of questions that didn't get answered in how things worked. The staff was also not educated on how to change oxygen tanks-there were several issues which made my loved one very anxious because oxygen is how they survives. The staff did listen to our concerns and did a lot of training for staff to avoid further issues. My loved one's room is nice sized for assisted living and they keep the facility clean. Our biggest issue has been communication and expectations. They tell our loved one something but don't do it and don't communicate. So we have requested they set realistic expectations, i.e., how soon they will come when my loved one buzzes them.

My loved one lived there for a few years. The facility was wonderful at first; until the current director arrived. She is dishonest and rude. Almost all of the original staff have left. They have had an extremely high turnover since her tenure. I would really do your research before placing a loved one here. So sad this has happened to what used to be a great community for seniors.

The retirement home smells like backed up sewer or something Its smells horrible asked for a janitor one show up think they said was [name removed] was loud, Rude, and laughed at nothing, asked to speak to someone in charge that was a another mistake couldn't understand one word, my friends apartment was a bit mess the sheets were dirty, the place was a mess, was told they provide housekeepeing Really when and offen the supervisor couldn't have cared less the cell phone was more interesting then someone paying for a service that doesn't exist they are Lazy, Rude, Poor excuse and the order janitor called [name removed]total idoit and Extremely Rude they should be ashamed of themselves So lazy, wouldn't believe it

Are you joking this place is a night mare can't even a straight answer from the front they are Really good telling you what you they think you want to hear they are Lyers and theifs couldn't Care less just sign the contract and they will Lie to you about the So called house keepes who are Lazy' and the so called Supervisor is joke You can not understand any thing she says can't believe anything she says the place is really dirty the food is Horrible had my friend there for Two months the care is horrible can't find a nurse which they don't have Any nures only medicine AIDS and that's It don't be fooled they don't care Whatsoever they truly Lyers

Had everything we were looking for in a assisted living location, beautiful building, wonderful menu, freedom for residents.

This community is much closer to me than the other places we saw. It is a very nice place and my mom is transitioning very well. She has been doing some activities and she has made some new friends too. Her room is a good size for her comfort and we get to see her often.

This community is excellent. The staff are very caring and go out of there way for the residents. It is very nice and clean. They have great activities available. Staff members are willing to go out of there way. They were able to accommodate all of our needs for great care. I highly recommend this community to others.

Mom has only been at Garden Villas for about a month. So far I would say the staff is a 4. They are nice and there is some good communication. The main issue would be the food. Mom has some dietary issues and there has been some difficulty helping her with this. She has not been able to participate in any of the activities but I am hoping once she settles in more she will.

Wonderful place. Everyone is friendly and helpful. Room with a balcony, lots of shelves, and open space in the room.

At Garden Villas of Lenexa they need more upfront communication from the nursing staff. I didn't feel like they got a good idea of what her medical needs were upfront. Other than that everything else is really good here. I like it.

They were so patient on bringing my mom aboard. She wasn't able to move in for a couple months after we first contacted them, but they kept the room my mom wanted the entire time so she could move in. They went about and beyond the call of duty. I could not have done it without a certain member of the staff. I can not say enough good things about them.

I thought that the aquarium in the lobby was so fun and beautifully done. I liked the fact that you didn't have to be buzzed into the front door, to be greeted by the receptionist. I also thought the hair salon was outstanding, with all the space and big windows. At some of the other places we visited, the salon looked like a closet, but this one was big and airy. So was the dining room, it had a beautiful view. The indoor pool was amazing. The residents and staff seemed so outgoing and friendly! The residents we observed looked nicely dressed, and seemed to enjoy being there. I thought there was a good variety of activities and social opportunities available. Being pet friendly was a valuable perk for our mom. We haven't been there long enough to give a full review, but it looks great so far.

I had looked at 5 Care Giving facilities in the area before interviewing Garden Villa of Lenexa for my parents. This was the only place that allowed me to talk to guest at this facility. To get their perspective on living there. The staff said they had nothing to hide and wanted me as the care giver to feel sure this was the right place for them. Also met other children taking care of their parents living there. All said they their parents lived other places and this is the only place their parents would say "This feels like home" to them.