StoneRidge Senior Care LLC dba StoneRidge

My Father moved into Stoneridge almost a year ago, after losing my Mother. The entire process was 100% positive and seamless. Jason, and team, assisted with all aspects of the transition which took all the stress out of it. My Father is so happy, and taking part in most of the activities offered, which are many. The food is wonderful, as is the staff - all very friendly, welcoming and always willing to help get things done or assist with anything asked of them. The vibe is one of an active and social crowd. I can't say enough about how much we love Stoneridge!!

This facility is very good. Mom is ecstatic to be here and she loves it. The staff is super nice all the time. I love going to visit mom and eating with her. It's a beautiful setting. It's pricey, but you get what you pay for. Communication with the family is pretty good. They're busy, but do always get back to you. They offer transportation, which mom recently used and was happy with. Housekeeping is weekly and they do a great job. I would recommend them to friends and family.

Moving to StoneRidge was an excellent move on my part. Meeting new and interesting people in an atmosphere in which an excellent staff set the tone — where facilities are available — fitness center, swimming pool, library. The change does require adjustment, but isn’t that always the case — no matter what your age.

I first came across StoneRidge five years ago when I was at Avalon, the Skilled Nursing Center recovering from complicated knee surgery. I was soon given a tour of the place and fed a delicious meal. I could not leave my beautiful home, overlooking the Long Island Sound and with all its memories. Neither did my dog have any interest in moving. Finally, it was time. While selling my house was painful moving into StoneRidge 7 months ago was not. So here I am, in my top floor apartment, with a lovely guest room, large windows overlooking all the activity below and forest in the background. There are many good features at StoneRidge. I no longer have to deal with repair men, electricians, plumbers etc. The food goes from good to excellent. But what is truly first class is service. It seems that all the staff goes out of their way to be courteous, efficient and friendly. Finally, I could say I probably should have moved here sooner. (name removed)

The food is exceptional. The apartments and facility are very pleasant and comfortable. The staff goes over and above to make sure that everything is the way it should be and to my loved one's liking. The only thing we've had difficulty with is maintenance. Timeliness on requests has been much longer than we would like (weeks to months). And we do find them to be very expensive and perhaps not feasible for the long-term because of that.

I moved into StoneRidge two years ago, and it has provided me with every convenience that I was looking for. I'm in my 90's and full of life and I wanted to transition to an independent living setting that would relieve me of the worries of security, maintenance, cleaning, cooking, and medical care that I had in my single-family home. StoneRidge is a top-notch residential facility with a full social and wellness calendar. As a resident, you can do as much, or as little, as you like. The wonderful, attentive staff that see to it that I enjoy independent living my own way, at my own pace, make StoneRidge the best choice for me. StoneRidge is a wonderful, worry-free independent living experience.

My 88 year old mother, a lively and spirited individual, moved to the StoneRidge four years ago. Though reluctant to give up her large home, she knew that it was sensible to downsize and to move closer to her children. StoneRidge has the desirable balance of offering independent living with great amenities with supportive care if needed. Having ownership of her apartment has allowed my mom to customize it to her liking. The meals offer a nice variety of gourmet and comfort foods. There are extensive social , cultural, and musical activities as well as community excursions, exercise classes, a pool, library, craft classes, movies, a book club, game nights, gardening, choir, and other stimulating pursuits. All of the staff convey friendly respect, and they honor residents by recognizing and celebrating individuals; The StoneRidge leadership has deftly managed pandemic precautions, including vaccinations on site, effectively protecting the health of my mom and all others.

Imagine my surprise when, after months of my doing research for them, my parents told me they were moving to Stone Ridge, sight unseen. You see, my parents lived in NC and I lived in CT. My dad had recently been diagnosed with Parkinson’s and we feared he would soon need more help than my mom could provide. Stone Ridge is the perfect fit for them because my mom can live independently and thrive with her newfound friends and interests while my dad receives quality care just steps away as part of the continuuum of care that Stone Ridge and Avalon partner to so excellently provide. Stone Ridge is a vibrant community that is filled with activities and both Avalon and Stone Ridge have staff that deliver and unparalleled level of compassion and service. I am so glad they took a leap of faith and decided to become a part of this wonderful community.

Our story begins in 2019 when I became sick with an undiagnosed illness. It lasted for 3 months, during which time B[name removed] was left with planning meals, grocery shopping, cooking, and doing laundry. He hated all of it. While feeling miserable I would get out of bed and try to help. This ordeal made me realize that this situation needed to be taken care of. We started looking at continuing care options. Being familiar with the Mystic location also was a factor. We were very pleased with the marketing department and their presentation of the facility, the finances and the choice of activities. We found residents to be friendly and inviting. [name removed] was immediately involved in the woodworking shop and community gardens. I, too, am involved in gardening, Bridge, and balance classes. The walking path around the whole campus is a ‘big plus’. Considering that [name removed] had said he would NEVER leave our home , we are very happy we moved to StoneRidge while we can enjoy it together.

StoneRidge is alive again, post Covid. We have begun to resume all of the wonderful activities we previously enjoyed. I recently had the pleasure of attending a lecture with a real live presenter! [name removed] from [place removed]. was the lecturer. He is a well recognized author/speaker, Newport Historical Society’s architectural historian. I listened to a Zoom series this past winter at which time he spoke about the architecture and history of the orangeries of the past. His recent live lecture here was about the architecture and history of some of the ‘cottages’ of Newport. I recommend his work. [name removed]

Having reached the age where they realized it was time to think about a home that could provide the assistance they would need in the future, my parents decided to move to StoneRidge, in Mystic, Connecticut. Unfortunately, their move came in the middle of a pandemic, which we thought would add many difficulties to the process. After contacting them for information, however, we found that this complicated transition would be made much easier by the staff at their new home. Along the path to buying their apartment and eventually moving in, StoneRidge staff went out of their way to make every step as easy as possible. When unexpected health issues sprang up to further confuse the process, the people at StoneRidge simply took it all in stride and helped my parents through. They patiently answered the thousand questions we all had on every topic we broached. My parents made their decision and moved. The pandemic meant that their move would differ from most other transitions. A top priority for StoneRidge was, of course, the safety of all of its vulnerable residents and staff, and so they came up with a workable plan that provided safety for all while allowing us to move our parents in. In talking to residents both before and after the move, the one thing we heard over and over again was about the friendliness and welcoming nature of the entire community, and we soon found this to be true. Everyone we met in passing went out of their way to chat. The difficulty for my parents came with the pandemic. Like everywhere, normal flew out the window. For the moment, there are no communal lectures, movies, group dining or informal get-togethers. As everyone to whom we introduced ourselves said, “This is the worst time to have moved here, as the community normally comes out to help with everyone’s transition. All the activity you would usually see is currently curtailed, but once this is over you will really like it.” So while the pandemic has drastically changed my parent’s experience from the norm, StoneRidge has remained a great choice for my parents. With the unusual forced isolation during such a life-changing event as moving into a new home, StoneRidge realized my parents might need a little extra help, and allowed me to become a caretaker by taking weekly Covid tests. This has made the move workable. Their doctor has an office in the building, their meals are delivered daily, and the facility has done a great job of keeping the pandemic at bay. All of this has relieved many of our worries for our parents. Like most, my parents are social people, and I believe that once social distancing is behind us all, they will come to love StoneRidge even more, because it is the community that really makes a home in the long run. So this is an atypical review, as their move came during unprecedented times. While I can say how incredibly helpful and friendly the entire staff has been, I can’t talk about the many friends they’ve met or the functions they’ve attended – yet. I have no doubt, however, that once things return to normal (hopefully soon, as nearly all the residents and staff have had their first vaccine doses) they will fully immerse themselves into the community right outside their door.

Six Years after first learning of StoneRidge, and following many visits, my husband and I made the decision to move in for it satisfied our two top priorities: #1, either of us would stay on when left the sole spouse and #2, proximity to salt water with attractive communities nearby. StoneRidge met our criteria and after three years together, I am the one to live on, continuing to be happy here. When my husband’s last days were spent in the hospital my decision was to forgo evening dinner out with a family member but instead return home to StoneRidge to rejoin the comforting environment here for a few hours. The warmth and friendliness of the community, the convenience, the camaraderie continue despite the inconveniences of Covid.

The residents made us feel so welcome in our new home. To us it’s all about the StoneRidge family. That’s what makes all the difference. We did not have an overwhelming need to come to StoneRidge at the time but rather could see that it fit well with our changing life style. We love to travel and what better “home base” than StoneRidge. Our large home was becoming more of a burden to care for and we knew that in a few years it would be even more difficult. [name removed] provided the incentive for us to transition to StoneRidge rather than wait. So we did…right at Christmas week of 2019. We had almost three months of the great StoneRidge experience with all its amenities before the dreaded pandemic came to Mystic. Executive Director [name removed] and her talented staff quickly initiated a plan to keep us safe and healthy. We are happy to be in our new home with lots of new friends. Soon we hope to start our travels again.

Making a decision to consider a CCR a 'forever home' is fraught with diverse considerations. Among them are: will we be happy there?; is it too early in our lives?; will we make new friends?; is it cost effective?; will the food and services measure up?; will there be satisfying volunteer, recreational and social opportunities/; will there be a sense of community? And, at the present time, will Covid responses be appropriate to provide a safe environment? To address these questions, we visited five CCRC campuses - two in Florida and three in New England. We kept coming back to the culture of Stoneridge, as well as the quality and warmth of the staff. Ultimately, we spent four days at Stoneridge to personally experience the community. Those days made a lasting impression. The result has been our happy transition to our Stoneridge apartment, where we have found positive answers to all of our questions. We couldn't be more satisfied with our new invigorating, yet comfortable life.

We are not yet residents but have had all pleasant and helpful experiences with [name removed] helping us come on board. We are looking forward to joining the community.

My mom has lived at Stoneridge for 12 years. I can tell she's having a great time because: -I have a hard time connecting with her on the phone. She's always out of her apartment, meeting people, or volunteering in the library, or playing bridge, or... something. -Whenever I visit we can't walk down the hall without stopping to talk to many of her friends. -She's always telling me about the classes she takes, the movies she watches, the live music she gets to listen to, etc. She's obviously having a wonderful time here, and I hope I'll be able to find a place like this when I need it.

StoneRidge provides reassurance that my parents are happy and safe. For Mom (in her mid-70s), StoneRidge is a home where she can take aqua classes in the salt water pool or swim with the grandkids when they visit. She can take the grandkids to the Mystic Aquarium and Mystic Seaport. Mom also loves the parties... Memorial Day, July 4, Halloween, New Years, etc. For my Dad (in his late 80’s), StoneRidge is a home where he can participate in the balance classes a weekly tai chi group. He is active in a couple of StoneRidge committees and sings in the StoneRidge Chorus. He enjoys the concerts, parties and dinners at the Grille with my Mom and friends, but he can enjoy a slower pace than my Mom when he chooses. For me, StoneRidge is invaluable. Mom and Dad can age at their own pace…always on the same campus, together.

Hospitality is a core value at StoneRidge and that is evident in the Dining Room. Watching the Dining Room Team is like watching a ballet that I call ‘Collaborative Coordination’. The Dining Room staff and management (who step into the server’s role whenever needed) work together seamlessly. The staff strives not only to meet the expectations of the residents but to exceed them. Each day: (a) residents are greeted warmly, by name and with a smile; (b) the servers frequently anticipate our wishes (habits!) and help us with the menu; (c) they pay attention to the details; and (d) the servers always ask “Is there anything else I can do for you?” In addition the Dining Room Team members support each other in a ‘collaborative coordinated’ manner that is evident, particularly when it is busy. For example when a server is not busy with her/his assigned tables it is not uncommon for them to: (a) pour water for residents just seated; (b) clear dishes from a table finished with the initial course; or (c) ask a busy assigned server if she/he could help: by (a) taking orders for and serving drinks to residents just seated; or (b) ask the assigned server if it would help if she/he took the orders for dessert then cleared the dishes and served dessert and coffee. The Dining Room Team provides enjoyable and responsive service. The ‘Collaborative Coordination’ among servers results in an extraordinary experience for residents, guests and Team members!

“I feel free!! I am free!” That was my quick response when a friend asked how I felt about StoneRidge after living here for a short while. I have shed the burden of caring for a house, for gardens and yard. For a while after my husband died these were not overwhelming. But they became so. Now I have the freedom to enjoy a real summer vacation right where I live. I look forward to enjoying this gift of time as each season unfolds. In StoneRidge I have found an active community. Sure, some individuals are limited physically but still participate and contribute. I have found individuals to be caring, friendly, open and outgoing. The same ingredients are found in those who work here. We respect each other and work together. There is something for everyone with a plethora of available activities. No disappointment found in the dining options either. An umbrella of happiness and cheerfulness covers StoneRidge.