Spring Village at Pocono

Wonderful home with extremely caring and dedicated staff. The degree being taken to keep all residents safe, especially during VOCID, has been outstanding. The visiting booth they built has been a great way to see my mom.

We moved my mom into Spring Village at the start of COVID-19. She's been there 6 months now. I can't say enough about everything they have done for her. Kind, compassionate, caring are just a few words that come to mind. She's thriving, moving more, happier and happier every time we talk to her.

My parents were both residents at Spring Village. I cannot say enough about the staff there! They are friendly, kind, compassionate, and respectful! They are very attentive to the needs of the residents. The facility is clean, food is tasty (per my parents). My dad has been in the memory care unit for the past 8 months, and the staff there were the best.

Spring Village is a great facility. The staff is always friendly and helpful. Feel like they are apart of my family. I visit my Dad frequently even during nonbusiness hours and I'm always greeted with hellos and smiles.

Spring Village is a great facility. The staff is always friendly and helpful - feel like they are apart of my family. I visit my dad frequently even during nonbusiness hours and I'm always greeted with hellos and smiles.

They started my mom in a wheelchair and they shouldn't have yet. She doesn't walk anymore. Due to staff conveniences they made her go into a wheelchair to go to and from activies. She has gone down hill since this time. They have let us seen her via a window screen due to COVID. In the last month, two of the last four Friday nights they weren't prepared to bring her down to visit. This has been disappointing and having driven over an hour, it was disheartening. Since the virus no one on the second floor never answers after the hours the phone when I try calling. I have complained to the nurse, and they haven't done much about it. I have seen a change in behavior with the staff since my mom has gone down hill. I feel that in this medical field they should be more prepared. The receptionist goes above and beyond and helps us out very much. She will go out of her way to check on my mom, and my mom lights up when she sees [name removed]. They have activities; however my mom won't participate any of them. As long as someone is going for an assisted facility it is a great facility. If they have any issue that is out of the norm, I'm not sure how I would recommend. I would think that if they had an Alzheimer's floor they would know more about the progression and taking care of my mom.

The Spring Village at Pocono staff are outstanding. They kept all their residents free of COVID-19. Although, it's hard not being able to see mom we know she is in great hands at Spring Village.

We have been very happy with the Spring Village at Pocono. They have taken care of our loved one since Feb 2019 and do an outstanding job. What these care takers do is not easy. The very few issues we have experienced at this facility were corrected immediately and were very minor.

It was very close to my house. Hospital feel throws me off. The place needs quite the facelift for the $$ paid to live there ... [name removed] was great. Don't know how my mother would interact with so many residents sitting around the way they were in the common area. Although there are 12 residents that are on the "level" my mother is.

I am a private contractor who visits the facility. In total I service, or have serviced about 2 dozen similar facilities. Spring Village is hands down the cleanest, and has the most caring staff of any that I’ve seen. Care givers are patient and kind to residents regardless of the situation. Every employee from the management to the kitchen staff are mindful and caring and know all the residents names. All one would have to do is walk thru the halls of Spring Village to see how happy the residents are.

On a recent visit to Spring Village I was very impressed. The community looked well taken care for. The residents seem happy and content in their surrounding. I would highly recommend for your loved one.

We recently toured this community for my Mom and Dad . We were blown away by the amount of compassion the employees displayed. Folks were eating lunch. There was lots of conversation and laughter. As we were upstairs and on the way to see a room, the young lady touring us around saw a resident who needed help. She excused herself to help her and then apologized. We thought this was a lovely gesture of compassion and doing more than just a job.

Could not ask for a finer facility and staff we will always be grateful for their generosity and love.

The staff at Spring Village have made a difficult situation very easy and comforting. They have treated my family member with care and compassion. I would highly recommend the location to anyone needing Memory Care Living/Assisted Living.

My Mom lived at Spring Village. She was well taken care of. Staff and management always safe, sensitive, caring, skilled, and responsive. Clean, good food, plenty of activities, opportunities for exercise, transportation to appointments and shopping. Peaceful, respectful, maintain dignity during difficult times.

I toured Spring Village on a Tuesday and by the following Thursday, my mother was living there. Great community with folks that actually want to help the senior citizens.

Everyone who works at this facility was very nice and accommodating. I walked in Sunday at 2pm, unannounced, and recived a full tour of Spring Village.

Clean, not to big, engaging with residents

The sales director could not have been more genuine. Everyone in this community greeted me enthusiastically and seemed very happy with their work. This community is out of our price range but I would still recommend it.

Words cannot express how grateful I am for [names removed] and everyone at Spring Village. I was in a panic with needing to place my Dad right away. They were very understanding. Even took phone calls from me at 7 at night. The facility holds outdoor concerts and many more activities. Wonderful home for seniors needing care.