Grace Park Seniors Living Well

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5 Reviews

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  A Place For Mom

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  SeniorAdvisor.com

It was quite distressing when I visited one of my favorite people on the planet at grace park and she told me she had a suicide plan because of the many stresses of her situation there, and she listed 6 specific reasons for her angst in her grace park environment. We as her family calmed her down. It was on a Wednesday in [date removed] when I relayed to grace park Wellness that she had such anxiety she said she was going to jump out her window. That statement in my email was never addressed by Grace Park’s management team. After I conveyed a variety of concerns regarding our loved one’s behavior and her safety to a different director at grace park, including a few of the reasons why our loved one mentioned she had a plan to jump out her window as well as encouraging some communication from Grace Park, it was on a Monday in [date removed] that I received a reply email that Grace Park “will address [the concerns] accordingly so that we are all on the same page with [our loved one’s] stay.” Grace Park’s management team never addressed those concerns with us about our loved one’s safety and we’re still not on the same page. It was on a Sunday in [date removed] that I sent an email with yet other issues to Grace Park’s management team and included the statement that one of their recent actions “looks like a HIPAA violation.” Grace Park’s management team responded in 2 hours. Not to explain their actions in writing but to set up a meeting. This is the grace park I’ve come to know. Addressing the concerns with us regarding the safety of our loved one was not a priority. Attempts to dispel a claim that they committed a HIPAA violation was a priority. I expected the grace park that is portrayed on their website and in commercials and the show they put on during the annual picnic. The reality of our experience and interactions with them is far, far different. I thought combating our loved one’s difficulties in between her psychotherapy sessions like when she wants to move away from her environment due to a paranoid delusion that someone is mad at her would be the only battle we’d be facing, but when grace park started choosing conflict over cooperation – battling them also is a bit much. In late 2019 after grace park sent us more sensitive information, this time about another resident, I went through with filing the HIPAA complaint against grace park senior living of Stroudsburg, PA.

Tour was okay...They wouldn't take my dad though. Stunning facility... [Removed]