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Simpson at Jenner's Pond, a CCRC

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2000 Greenbriar Lane, West Grove, PA 19390

2.0
Review score
6 reviews
Add review
2.0
Review score
6 reviews
5 star
0%
4 star
0%
3 star
33%
2 star
33%
1 star
34%
See all reviews
6.2
Review score
48 reviews
5 facilities
For more information about senior living options:
(866) 374-4058
Simpson at Jenner's Pond, a CCRC
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Simpson at Jenner's Pond, a CCRC community exterior
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Simpson at Jenner's Pond, a CCRC in google map

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About the facility
Simpson at Jenner's Pond, a CCRC

Simpson at Jenner's Pond, a CCRC in West Grove, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at Simpson at Jenner's Pond, a CCRC

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Compare

Simpson at Jenner's Pond, a CCRC community exterior
Simpson at Jenner's Pond, a CCRC

2000 Greenbriar Lane, West Grove, PA 19390

Millcroft Living outdoor common area
Millcroft Living

255 Possum Park Rd, Newark, DE 19711

Friends Home in Kennett
Friends Home in Kennett

147 West State Street, Kennett Square, PA 19348

Brookdale Hockessin
Brookdale Hockessin

6677 Lancaster Pike, Hockessin, DE 19707

2.0
Review score
6 reviews
2.0
Review score
6 reviews
5 star
0%
4 star
0%
3 star
33%
2 star
33%
1 star
34%
8.4
Review score
21 reviews
8.4
Review score
21 reviews
5 star
39%
4 star
14%
3 star
19%
2 star
14%
1 star
14%
7.3
Review score
15 reviews
7.3
Review score
15 reviews
5 star
40%
4 star
40%
3 star
13%
2 star
0%
1 star
7%
6.7
Review score
29 reviews
6.7
Review score
29 reviews
5 star
38%
4 star
41%
3 star
14%
2 star
7%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Reviews

for Simpson at Jenner's Pond, a CCRC

2Review score6 reviews
2.0
Review score
6 reviews
5 star
0%
4 star
0%
3 star
33%
2 star
33%
1 star
34%
Simpson Senior Services
6.2
Review score48 reviews5 communities
Write a review
A Place for Mom has scored Simpson at Jenner's Pond, a CCRC with 2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Simpson at Jenner's Pond, a CCRC has 6 reviews with an average "overall experience" of 2 out of 5.
Overall Rating
2.0
Cleanliness
2.6
Friendliness
2.1
Care Services
1.9
Staff
3.0
Meals & Dining
4.0
Activities
2.8
Value for Cost
1.8
A Place for Mom has scored Simpson at Jenner's Pond, a CCRC with 2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Simpson at Jenner's Pond, a CCRC has 6 reviews with an average "overall experience" of 2 out of 5.
Parent company
Simpson Senior Services
6.2
Review score48 reviews5 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
S S - Family/friend
Assisted Living
January 8, 2024
3.0
Corporation run around
Warning.. lack of communication, unanswered phone calls, missing messages and ring around the rosie responsible pushing game is what this company is all about. I wouldn't board my dog here let alone a lived one for that reason. My mother had wonderful nurses and was fed well but the higher ups are severely lacking in communication. They fall all over you until you sign the paperwork and then...poof, they disappear!
Renee U - Family/friend
Independent Living
July 1, 2023
1.0
Look Elsewhere
Had we been involved with signing the contract, we would have discouraged my father in law from moving into Jenner’s Pond. The contract is rather vague regarding the return of the entrance fee after the resident has passed away. Residents are treated as renters and they do not own the apartment. However, per the contract, you do not receive a refund of the entrance payment until they receive a replacement entrance payment. Translation: you do not receive the refund until they re-lease the apartment. You do not have ANY control over this. The part that is vague – it is our assumption that they are still amortizing the entrance payment and will do so up until the 44 months at which point they will return 50% of it to the estate. So, there is NO motivation for them to show or re-lease the apartment.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Value for Cost
1
Alan Sturgis - Family/friend
Independent Living
August 16, 2018
1.0
Terrible Place
I went to visit my friend who was rehabbing awhile back at Jenner's Pond. She came from the hospital a couple days earlier. The room she was in was so cold and the thermostat didn't work. When we spoke to the Director of Nursing about it. Her name is [Name removed] . She was very rude. She told us "You get what you paid for". I also spoke with another lady who was visiting her neighbor. She told me that her neighbor had been left on the toilet in the shower room by a caregiver. Her neighbor fell and was on the ground for hours. And the caregiver forgot and went home. Months later that same girl who left her on the toilet was still working there. Once again the Director of Nursing, [Name removed] did nothing.
Cleanliness
2
Friendliness
0.5
Value for Cost
1
Care Services
0.5
Activities
5
anonymous - Toured community
Independent Living
September 22, 2015
2.0
Verified Review
I haven't heard great things about Jenner's Pond
I haven't heard great things about Jenner's Pond and it's not the one we chose. It wasn't very impressive, and their reputation, is well known. The medical care, the way they handle medications. They aren't nurses, but nurses assistants instead. There are mix ups all the time.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Independent Living
May 25, 2015
3.0
Hoped for More
Our loved one was a patient for a short term rehab stay and while there were a few wonderful nurses who were very caring, we found most of the CNA's to be either inattentive or unprofessional. They had many alarms and chair "clips" to supposedly keep patients safe, but our loved one had four falls within one week . It is a clean facility and my MIL's room was nice and big and bright. The building attached to it where long term residents live ,was beautiful and appealing, but the health care center was rather bland and depressing. Therapy seems to be done in small "circles" or groups [removed]. I think this could be a decent facility with more oversight, thought and care put into it. My loved one was afraid we would send her back there and reported to the hospital staff that she was generally uncomfortable and afraid there. They helped us in making sure she did not have to return.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
2
Activities
2
Loved One - Family/friend
Independent Living
February 20, 2014
2.0
Verified Review
Not a great experience
There was no interaction other than the half hour to forty five minute physical therapy session every day or every other day. The rehabilition worked with her more than other places, but that was it. There was nobody to talk to her and see how she was going. There seemed to be a lot of different shifts, you didn't have the same caregivers. There was no activity or interaction.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-6 out of 6 reviews

Neighborhoods
around Simpson at Jenner's Pond, a CCRC

See what the neighborhood has to offer and what’s nearby:
Simpson at Jenner's Pond, a CCRC in google map

Frequently Asked Questions
about Simpson at Jenner's Pond, a CCRC

A Place for Mom has scored Simpson at Jenner's Pond, a CCRC 2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 869-6801 to reach a resident at Simpson at Jenner's Pond, a CCRC.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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