Silvercrest at Deercreek

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30 Reviews

• (16)

  A Place For Mom

• (14)

  SeniorAdvisor.com

Try calling after 7:00pm and see if anyone answers the phone. Ask for help because you are concerned about a resident. Did you get a message that says the mailbox is full? What if you needed emergency help? Sorry mailbox is full

Mom lived here for a year. Too expensive for outdated facility. Food was bland and institutional plus small portions. Residents are assigned tables & never get to meet new people. Office staff & reception desk not overly friendly. Activities not too creative. Home office does not provide the funds to be very upscale. Building not designed well as deceased are wheeled out lobby & through front entryway which depresses other residents. Windows need replacement in apartments, wind howls through terribly. Covid rules often made no sense & did not help with elderly depression.

As a resident who has had lived at Silvercrest at Deer Creek during the past eight months, I could not be happier with where I live and the people I am with daily. The people who work a Silvercrest at Deer Creek I consider to be somewhere in the realm of family. I feel so cared for. They are attentive to my needs and I am just incredulous at how responsive they are to my requests. When I have asked for help with something, it has been done more quickly than I would ever have hoped for. Silvercrest at Deer Creek clearly values cultivating and maintaining relationships and my experience has taught me that responding to residents must be the organization's top priority. I really enjoy the food and the kitchen staff has been very responsive to requests and comments I’ve made. They and other departments have invited feedback and acted upon it since I’ve lived here. Relationships with fellow residents have become friendships that in other circumstances would take a long time to evolve. I am learning to play bridge, thanks to the generosity of some of my new friends. My favorite organized activities are drama club and gong to see live theater, “brain games” (trivia), and coffee chats or social hour in the pub. My neighbor is a talented artist and has begun teaching painting classes. I love living at the SDC location. Fantastic shopping and restaurants are only blocks away. I love living at Silvercrest at Deer Creek. I could not have chosen a place more perfect for me!