Silver Bluff Grove Senior Living

Our family had an in person tour and this community is very nice, but we did not like the room layout. Instead of having a separate area for a bedroom, living room or kitchen it was just one big room.

ratings above

My mother in law was there for 3 weeks. This was last June . Place appears very short of staff and not clean. We Trusted the individual who told us what to expect from Harbor Chase. Very sadly, we were mislead . My MIL was there 3 weeks and fell, did not know how to call for help,. Bed was not being made, shower curtain was not put up after a week, pictures not hung and upon moving her out , found that the original plastic covering on mattress was still on and no mattress pad was used just her sheets. After her fall , the 2 rd PT session revealed a mark change and PT ( who was a contract) agency) felt she needed to be re evaluated. The PT and myself got her in the car and no one from the facility came out to see her or help us. Met with director and head nurse to discuss our concerns, in room found dead bugs on window ledge , told room not used much! *Tried 5 times to contact main office, NEVER return call. Apparently starts at the top! Being a nurse myself , I DO NOT RECOMMEND!

Communication could be better between the staff and the family, but they do return calls in a timely manner. Overall the community has been pretty good. They have had a good god covid and have kept the residence safe. I would recommend this community to others

I would not recommend this community. I expected better communications from the staff, I also would have liked more effort with communicating with my mother also.

My mom was injured and they did not contact me to let me know. When I saw her injury no one knew what had happened or let me know she was hurt. Communication was not good in this community and I would not recommend this community.

We chose HarborChase of Aiken because I visited and got information and they offered what we needed. I do wish I would have asked for a tour of the respite area before we chose it. The room size was very good for what she needed, it was accessible for her walker. I would recommend to others looking.

I brought my mother home, but I might be sending her back there. It was an average place. COVID ruined it for everyone. I didn't think they did anything wrong, I took her out due to COVID. If it weren't for COVID, she'd still be there. My mother has been in 3 or 4 different communities and they cost more money.

Very good option for my mother

Not the best but it's better than most. Mother is 92 and has arthritis very bad. None of the activities interest her. She cannot walk very far, so outside activities are not for her.

I had my loved one at two different facilities (within 1yr.) before finding this gem! I am so pleased and blessed to have my loved one at Harbor Chase ( thanks to a place for mom) The personalized care, comfort, and quality that is given to him is priceless. I feel at peace now knowing that he is well taken care of. the staff, maintenance, and director of activities go far above and beyond to meet his needs, And all that reside there (from what I see when I visit) Thank you, Harbor Chase. [name removed]

Non-transparency when loved one injured on site.

this was the place I waa going to take my husband but I brought him home instead

The staff at Harbor Chase did an excellent job helping us through a very difficult transition for us and my mother-in-law. They worked quickly to help us get her placed. They were kind and compassionate throughout the process.

Personnel were helpful and well-informed. The layout of the building was confusing to get around; my mother who has memory problems would be getting lost all the time. Not a good choice for her.

I enjoyed my tour here and the staff was so very nice, they answered all my questions. I like the look of the rooms and they offered some nice amenities for their residents as well. Since my friend is in a wheelchair I was concerned about him moving around and that he would have enough staff to help should he need it. All in all, this was a nice community.

Extremely pleased with facility. Every staff member we came in contact with was so friendly. Place was clean as could be. Went with the smaller bedroom which was still very roomy. Of course the main concern was whether my mother would like it. She fell in love with it and can't wait to move in.

Liked what I saw, place was clean, Dianne was very nice and knowledgeable; concerned the facility doesn't have a doctor to on call (has a P.A.) nor a podiatrist. Not sure if Harbor Chase will meet Mom's needs, but really did like the grounds and facility.

We have had our grandmother there for a 11 days she should have had five baths, We were told they get at least 3 a week-in this time she has had one since arriving. She now has a urinary tract infection. House cleaning was touted as a perk-The room has yet to be cleaned. There is no accountability or communication. So far Bingo is the "activity" Corporations ARE NOT people!

Staff is very friendly and attentive. Staff greet all residents by name and I believe there is very good care being provided. Some administrative difficulties were encountered getting billing straight and getting scheduled to see resident doctor but those were worked out satisfactorily. Overall I recommend this facility for someone needing daily assistance/oversight, but not needing nursing home level of care (although various Care Levels are available). Cost is significantly lower than a nursing home also.