Serenity House Assisted Living Applewood

One of my biggest issues is that, transportation to and from for required medical appointments is an extra charge. The care services overall needs to be improved. The environment is good for my loved one, and it's a smaller more intimate setting. My loved one does not like the food, and would like to see better options on the menu but then again my loved one is a picky eater.

They have changed their house manager recently -we don't know much about her yet, but the first one was great as well. My loved one has only been here a few months. I live far but other family member visits more often and has had no complaints at all. I would recommend Serenity House to others looking, it is a smaller more homey place. A Place for mom was wonderfully helpful to us and we would recommend their services as well.

Serenity House feels like family. The staff are very receptive and amicable to work with. I believe the staff to resident ratio is 2 staff to 8 residents,. The community is able to assist with bathing and medication management. They are keeping my loved one busy and it is a good thing. The food is okay, it could be a little healthier though. I would recommend the community to others for their loved ones.

My mom is being well taken care of. She is happy there. The staff is kind and understanding.

We would recommend this community to others

I really liked this home. It was clean and comfortable. The caregiver who gave the tour was kind and very helpful. I did get a very good feeling about the great care taken with the residents. I may be just the place I'm looking for, for my Dad.

I don’t have any complaints about Serenity House. I think things are going as well as they can be. My Aunt looks good health wise and she’s definitely eating better. The staff seems to be knowledgeable about the type of care that she needs and they all seem to be pretty friendly. They also seem to be good at being able to redirect the residents with dementia if they get upset. I don’t have any concerns about her or any of the other residents. The facility always looks really nice to me. The bathrooms are always clean, the laundry is always done, and overall they seem to be keeping on top of everything.

This is a very nice home and the setup for the 12 residents works so well. My mother-in-law has a nice shared room and she likes her roommate. The meals here are all homemade, the grounds are beautiful with a covered patio, a walking path and all of it fenced in and secured so I do not have to worry about her safety. They have to activity sessions one in the morning and one in the afternoon, they do field trips for those who want to go so they do a lot to keep their residents busy all day long. We are so very pleased with the care here.

My dad stayed here 4 yrs ago and died there. The staff was very nice., however they were from different countries so he had problems understanding them. Also, the food was not good. They would have hot dogs and chips for lunch, sandwich's, etc. It wasn't a lot of healthy food. I felt the care was good. I think they were kind to him and [Removed], the owner was very nice to us. I felt they could use more staff or at least volunteers. There are many people who want to volunteer after retiring and they could have helped staff with non medical things. The house and rooms were very clean. It was a nice home.

The tour guide was attentive with me and answered any questions or concerns that i had. I was able to see some of the bedrooms available the rooms were very spacious. The community was open and transparent. The residents looked like they were well taken care of. There are activities offered and meal plans.

Serenity House has been great for us. While my mother has only been there a couple of months, we know she is being well looked after. The facility is clean and well managed. It is also very homey which was important for us. Since the homes are smaller and have less residents we feel Mom gets the special attention that she needs. The meals are very nice as well. We are very happy with our choice.

Serenity House Assisted Living did a good job. They did pull a fast one at the end of my father-in-laws life. They wanted hospice to assess him. When I talked to that hospice he didn't qualify and that was on a Wednesday. On Thursday they brought in a different hospice and said he did quality. I just think they were a little sneaky. He went downhill fast. [removed] We knew he didn't have a lot of time left because of his dementia but he went downhill faster than expected. Up until that time we were were very pleased with the facility. My father-in-law enjoyed it there.

My mom was there for over a year and received great care from them. I would highly recommend them.

Serenity House is absolutely fantastic place, for a number of reasons. The owner is a physical therapist himself, so he really know his stuff. This facility, and all of his others, are tremendously organized and well staffed. The people they have worked here are caring, attentive, and they do their best to make sure that the residents stay active and involved. I highly recommend this place!

The Serenity House Assisted Living Applewood is very comforting. The facility is nice and clean. The staff is very friendly and nice. My loved one will be moving in soon.

We looked for several months till we found Serenity House for my father-in-law, who had dementia. I had never heard of a "group home" for dementia patients. They were less expensive than your bigger assisted living homes, and much more personalized. This location was good for our family, because our loved one was close to our home. We were able to be as active as we could in his care. They are very welcoming, and truly care about the services provided. They offer transportation to and from doctor visits, and they have outings twice a month, mostly to a local restaurant. They also have people come in to give haircuts and manicures and pedicures for a very reasonable price. The caregivers make homemade meals three times a day, do laundry daily, help with personal care. After looking a several places and what they had to offer, Serenity House was definitely the right place at the right time.

This was one of the first places I looked at and I wasn't really sure what all I was looking for at that time. It seems like they only had one person there for too many people. I just wasn't sure that they had enough people taking care of the residents there. That was my feeling. Supposedly they had two there during meal times and bedtimes but two people for 8, maybe it's adequate but it depends on how much help they need. If everyone needed a lot of help, I just can't imagine how they would do it.

We needed to find a place for my mother asap. She had been in the ER/hospital since Saturday night and could not go back to her assisted living facility. I called A Place for Mom late Sunday night. Lynnette put me in contact with Serenity House and they came to visit with Mom that morning. We were able to have her placed in a warm home environment on Tuesday. They have been wonderful and caring. They were so thorough and concerned with setting up her care. We are very happy with our experience so far.

The care givers are what really sold me on this community. They are just such a caring, loving, and fun group of people. The way they interact with the residents really shows the passion they have for their jobs and how much they really care about the residents here. The food smells really good and my loved one has not complained about it so it must be good. Overall we are happy with Serenity House.

We did like the home