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Management is understaffed and that has been my biggest concern. If they were fully staffed, I believe the facility and experience would be better. Not having any type of food service is a negative. Lastly, I don't think families get the true value from the cost the residents are paying.... Read more
A more meaningful lifestyle starts at Senior Suites of Austin! Our independent living lifestyle enables seniors to spend their days as they choose, with added assistance from our highly trained staff when needed. Our professional team helps with transportation and planned social activities. We also provide on-site support in our community 24/7 to help ensure you’re in good hands.
We’re conveniently located in the modest Midwest, with big city attractions and a range of weather to embrace throughout the year. From the reflective statues at Millenium Park, the polar bears at Lincoln Park Zoo, to shopping and restaurants throughout The Magnificent Mile — there’s something here in Chicago for everyone.
Community Services and AmenitiesResidents at Senior Suites of Austin can enjoy their day autonomously right here or throughout Chicago. We maintain professional staff that are here to support residents throughout the day and are happy to coordinate activities and social events that keep residents engaged throughout the calendar year. Our skilled chef prepares meals daily as well, which residents can enjoy in our communal dining room.
Living OptionsResidents can relax in their own studio or one-bedroom unit. Each unit features utilities included, a full kitchen, complimentary laundry rooms, and spacious common areas. Staff...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
11 reviewsOut of 10
5 star
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4 star
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3 star
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A Place for Mom has scored Senior Suites of Austin with 7.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Senior Suites of Austin has 11 reviews with an average "overall experience" of 4.4 out of 5.
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My apartment is nice inside. There is many safety issues. They don't paint that often, and a few tenants had issues. You need cameras these days. Please let every Senior know to get some kind of camera for their safety. Peace is what most Seniors need.
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Response from Senior Suites of Austin
August 24, 2023It’s our goal to create a warm, friendly atmosphere for you and all our residents to enjoy. If you felt our team has fallen short, please accept our apologies and reach out to us directly to discuss this matter further.
Very good.
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Response from Senior Suites of Austin
April 5, 2023Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Management is understaffed and that has been my biggest concern. If they were fully staffed, I believe the facility and experience would be better. Not having any type of food service is a negative. Lastly, I don't think families get the true value from the cost the residents are paying.
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Response from Senior Suites of Austin
November 11, 2022Your comments help us discover things to improve. Thank you for your insight.
The people who live here and the staff are fine, and the apartments are fine as well.
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Response from Senior Suites of Austin
September 8, 2022We know you’ve got a busy life with lots of priorities, so thank you for taking the time to leave us this review.
IT IS NICE, HOWEVER I THINK IT IS TOO EXPENSIVE. MY ONE BEDROOM APT COST $1000 PER MONTH, AND IT IS LOCATED IN THE GHETTO OF CHICAGO. ALSO MY APARTMENT FACES THE TRAIN TRACKS, WHICH RUNS ALL DAY AND NIGHT AND IS VERY NOISY.
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I thought it was a good location. The only thing that I had concern was that they don't go by your income.
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We like the care from this community. The staff has been helpful with making my mom feel comfortable. We like the cleanliness of the community. The menu is appealing and she is happy with the variety. They offer my mom to participate in activities. We would recommend this community for the good care and value to others
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Response from Senior Suites of Austin
August 8, 2017Thank you for sharing your review of our community! We appreciate your confidence in us and we're so pleased that your mom is enjoying her home here with us!
This was the smoothest transition and everyone that touched me during this experience showed the most genuine concern and assisted in a timely manner to help rectify an issue that had arisen.
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I wish they had more complete meal service. They're extremely friendly, everybody has made me feel very welcomed. Other than that I enjoy where I am and plan on staring here until they drag me off to the nursing home.
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Response from Senior Suites of Austin
July 15, 2015Hi, My name is Lisa Reed & I am the Vice President of Operations for the 24 Senior Suites we manage in the Chicagoland area. I would like to take this opportunity to first thank you very much for taking the time to provide your feedback related to Senior Suites of Austin. I do understand that you were hoping for a more complete meal service. As it stands, we offer an optional meal plan of one meal, five days per week. Many of our residents enjoy the meal service offered and because our apartments have full kitchens, many residents opt to prepare their own meals, in addition to the available Suite meals. As a resident, we are always interested in your feedback & that is especially true for our meal service. Please don’t hesitate to contact me directly you have any additional questions or concerns. Thank you, Lisa Reed, Vice President of Operations [removed]
Senior Suites was clean and well maintained. The staff were friendly and helpful. My brother did not move in since his health deteriorated so I cannot comment on care services or activities. Please note that this is the second time I have completed this form.
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The apartment was clean and well maintained. Staff were very helpful in setting up the lease. My brother was unable to move in due to a downward turn in his health so I can only rate cleanliness and helpfulness and friendliness of staff which were all excellent.
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See what the neighborhood has to offer and what’s nearby:
Senior Suites of Austin offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Senior Suites of Austin 7.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (773) 378-0333 to reach a resident at Senior Suites of Austin.
To reach a resident at Senior Suites of Austin call: (773) 378-0333
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.