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Senior Helpers of Baltimore, MD

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1313 York Road 3rd Floor, Towson, MD 21093

17 reviews
For services offered:
(866) 374-4058
Senior Helpers of Baltimore, MD
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Anonymous
-
Family/friend
5.0
Very responsive. They set up urgent care in less than a day. They are flexible with adjusting days and times as the situation changes. They have supported the client at home, in the hospital and at a rehab. The caregivers are a wonderful match for the clients. The caregivers do not require

About the facility
Senior Helpers of Baltimore, MD

Senior Helpers of Baltimore serves Pikesville, Towson, Essex, Bel Air and surrounding areas throughout Baltimore and Harford counties with "care and comfort at a moment's notice." Our responsiveness, dependability and experienced caregivers have allowed Senior Helpers to become one of the most trusted providers of in-home senior care in the area.

Here to help your family when you need us most!

Senior living options offered

Home Care

Pricing
for Senior Helpers of Baltimore, MD

Total monthly costs depend on type of care provided and number of hours per month.
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Senior Helpers of Baltimore, MD undefined
Senior Helpers of Baltimore, MD

1313 York Road 3rd Floor, Towson, MD 21093

SYNERGY HomeCare of Baltimore, MD
SYNERGY HomeCare of Baltimore, MD

106 Old Padonia Rd. Suite 2N, Cockeysville, MD 21030

Options for Senior America Baltimore
Options for Senior America Baltimore

6 Montgomery Village Ave St 330, Gaithersburg, MD 20879

Absolute Care Services LLC
Absolute Care Services LLC

8422 Bellona Lane Suite 205, Towson, MD 21204

9.3
Review score
17 reviews
9.3
Review score
17 reviews
5 star
52%
4 star
18%
3 star
0%
2 star
12%
1 star
18%
8.5
Review score
6 reviews
8.5
Review score
6 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
95 reviews
8.0
Review score
95 reviews
5 star
77%
4 star
13%
3 star
7%
2 star
1%
1 star
2%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at Senior Helpers of Baltimore, MD

Community Amenities

Transportation & parking

  • Complimentary Transportation

Reviews

for Senior Helpers of Baltimore, MD

Overall Rating
3.6
Cleanliness
3.5
Friendliness
4.0
Care Services
4.0
Staff
3.8
Meals & Dining
4.7
Activities
3.5
Value for Cost
4.3
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Anonymous - Family/friend
Home Care
February 27, 2024
5.0
Verified Review
Very responsive. They set up urgent care in less than a day. They are flexible with adjusting days and times as the situation changes. They have supported the client at home, in the hospital and at a rehab. The caregivers are a wonderful match for the clients. The caregivers do not require a lot of direction and have been very helpful with a variety of tasks from light house work to transportation to appointments to running errands.
Friendliness
5
Care Services
5
Value for Cost
4
Lee S - Family/friend
Home Care
February 22, 2024
5.0
Verified Review
Excellent services
Very good service run by professionals, good people.
Friendliness
5
Care Services
5
Value for Cost
5
Anonymous - Family/friend
Home Care
February 15, 2024
5.0
Verified Review
Great team
The team is responsive, accommodating and very professional. I would recommend their home care services to others looking.
Friendliness
5
Care Services
5
Value for Cost
5
Rebecca - Family/friend
Home Care
January 10, 2024
5.0
Verified Review
Highly recommend senior helpers and their amazing caretakers to anyone with a loved one in need of special attention.
We have been pleased with senior helpers. Sometimes their communication can be a little lacking but other than that they are fantastic. The caretakers are wonderful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Home Care
December 29, 2023
4.0
Verified Review
Caring and friendly staff
Both of the girls that have been engaged with our loved one we have appreciate and she has enjoyed her time with them. We would recommend Senior Helpers of Baltimore to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous A - Resident/client
Home Care
January 2, 2023
1.0
Poor quality
The leadership and caregivers were both inexperienced and unprofessional. I would suggest you explore other options. The caregivers did not show up most of the time. One of the caregivers came in on the phone, with dirty wrinkled clothes and could not tell me what she was here to do. She pulled up her tasks screen on her phone and said she did not know what why she was here. When I called to report the behavior, the leadership was just as bad. The leadership sets the tone. I would not recommend.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Activities
1
Value for Cost
5
Sam White - Industry reviewer
Home Care
April 2, 2022
5.0
Excellent company
Senior Helpers is an excellent company if you are looking for a caregiver. They provide exceptional caregivers who go through a rigorous training program. They have many resources and kind staff who are always available to help. I've would recommend coming to this company if you need help caring for a loved one. The senior gems program gives caregivers a methodical approach to dementia related care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Home Care
May 10, 2021
1.0
Verified Review
I Wouldn't Use Them Again
Sometimes they wouldn't show up, or they would show up late. When they did show up, they didn't want to do anything. We wouldn't use this service again. I know it's hard. A lot of these caregivers don't have a lot of qualifications. But you have to be willing to work a little bit.
anonymous - Toured community
Home Care
April 12, 2015
0.5
I was extremely disappointed with the caregiver that was sent to my house for my father. The meeting with the person to get information about my father and what we needed and expected went so well that I was very surprised. They got the schedule wrong to start with. I needed a daytime person and the girl they sent was for overnights. That was nothing compared to the appearance of the girl. She was in dirty clothes,had dirty hair and holes in her shoes. I would not have let her watch my dog let alone my father. I understand many people just hire people to take care of family members and never see them because they can't be bothered with it but I don't do that. The woman I spoke with to cancel the contract didn't even realize my father lives with me I suppose she thought I would never see her if she worked at night.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Loved one
Home Care
September 22, 2014
5.0
Verified Review
Enjoying the service so far
Our experience with Seniors Helpers has been good overall, my Dad seems to like the people that they send over. He says they've always done a good job cooking for him, which is one of the main reasons we use the service. Generally they're good about showing up on time or alerting to any scheduling difficulties, although there was one Saturday where they did not let us know ahead of time they didn't have anyone, which was disconcerting.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
August 6, 2014
1.5
Unacceptable
I cannot recommend Senior Helpers. My mom urgently need care, and they sent someone who literally fell asleep on the job! Since then, my impression of the company has not improved. Their accounting department has been surly and aggressive, and I am looking forward to ending my relationship with the company.
anonymous - Toured community
Home Care
August 5, 2014
1.5
Unacceptable
I cannot recommend Senior Helpers. My mom urgently need care, and they sent someone who literally fell asleep on the job! Since then, my impression of the company has not improved. Their accounting department has been surly and aggressive, and I am looking forward to ending my relationship with the company.
Loved one
Home Care
July 28, 2014
4.0
Verified Review
Excellent care
So far our experience with Senior Helpers has been a good one! The aide they chose for Mom has been a great fit, and Mom has shown a lot of improvement since we started with the service.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
J S
Home Care
April 22, 2014
5.0
Verified Review
Very friendly and accommodating
So far they've done an excellent job. They've been very accommodating when it comes to hours and schedules. We had a few specific requests about making sure we received a few regular people, so my loved one wouldn't have to learn too many new faces, and although it took a bit to get that worked out they did come through for us. All of the caregivers I've met have been very friendly, and I haven't heard any complaints from family members!
roscher 310 - Toured community
Home Care
January 14, 2014
4.5
Verified Review
I am so thankful to have discovered Senior Helpers
My helper is a WONDERFUL young lady and very sweet. Mom loves her and so do I. I feel less stress now my helper is taking care of mom while I am at work and helps with some chores around the house while mom is napping. I am so glad I inquired into help and found Senior Helpers. Don't hesitate to contact them. It made all the difference in helping take care of my mom. I don't think I could do it without their help.
cheryl310
Home Care
January 14, 2014
5.0
Verified Review
I AM SO PLEASED WITH MY HELPER. SHE IS WONDERFUL!
Senior Helpers placed a wonderful young lady to help with my mom. Mom loves her and so do I. Not only does the helper assist mom, she helps take care of some housework when mom is napping. I feel less stress when I get home from work as mom is well taken care of and less chores to rush and get done. I am so happy I choose Senior Helpers. Don't hesitate to contact them.
Mary - Family/friend
Home Care
July 10, 2013
4.0
Verified Review
He's happy we're happy
Senior Helpers is working fine for my father right now and we are very happy. The sent an older gentleman to the house to keep my father company and he is happy. If our father is happy then so are we. The sending of an older person really made a huge difference and it provides them with something in common rather then a younger person. We are very pleased and would recommend Senior Helpers to anyone.
Viewing 1-17 out of 17 reviews

Neighborhoods
around Senior Helpers of Baltimore, MD

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Frequently Asked Questions
about Senior Helpers of Baltimore, MD

A Place for Mom has scored Senior Helpers of Baltimore, MD 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (410) 297-0509 to reach a resident at Senior Helpers of Baltimore, MD.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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