Rocky Hollow Lake House

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

older building. nice grounds and quiet surroundings. incontinence supplies not included in price. no separation for assisted living vs memory care.

It was a good place for my loved one. My loved one was there about 8 or 9 months. This could have been better; however, there was a budget we were working within. Rocky Hollow was in that budget. This was a good place.

My brother in law's mom lives here. Everything has gone downhill since new owners took over. Just thought you might want to revisit. How do I take this one off my list?

Rocky Hollow is where we placed my mother. Her disease process can make her difficult to deal with at times but the staff looks beyond that. They see her and not the disease. Unfortunately, Mom is taking a rapid decline but they are with her every step of the way. Rocky Hollow is beyond blessed to have an awesome director, [name removed]. She is gifted in the care of the elderly. [Name removed] has become a trusted friend. Rocky Hollow was the perfect fit for Mom. We can’t say enough good things about them.

My family moved to the Florence area last spring, at which time relocating my mother was required. The transition to Rocky Hollow was a God send. To sit and meet the actual owner instead of a corporate representative was a key factor for us. The personal touch and sincerity of the management and their staff if awesome. My mother's care is better, her overall health is better due to Rocky Hollow's approach to their residents. I have absolutely no regrets or issues with my mother being a resident at Rocky Hollow.

I haven't had an experience yet as my mother moves in hopefully next week. however I was able to look at this memory care facility and it looks great. its clean which is most important to me. I don't know if its well staffed I hope that it is. my mother has alzheimers and she needs that kind of care so the price I'm paying for her to be there should give her that kind of care. the prices listed on this site are not accurate and I will tell the people there at rocky hollow lake house...it fooled myself and my sister. it does need to be corrected. I just hope that she gets the best care for the money she is actually paying. the people seem nice there and that is a great plus. so I'm praying all goes well and I will report in after mom has been there awhile...God bless

My father-in-law was at The Lodge during his final months and his stay there surpassed our expectations. Before coming to The Lodge he was at three different places so we had something to compare it to. The staff is very attentive. They have a lot of activities and they make a great effort of getting the residence up and active doing something. In the days leading up to my father-in-laws death, his caretaker, Donna, even came in from home during the middle of the night to check on him. He loved westerns and when my father-in-law seemed unresponsive they had Bonanza playing on the TV just in case he could hear it. At times he was difficult to deal with but that didn't phase them. This is more than just a business to them, it's personal. My only regret is that we didn't put him at The Lodge sooner.

My dad has been a resident at The Lodge at Rocky Hollow for almost four years. It was difficult a difficult decision for me to make to put him in residential care, but from the very first telephone conversation I had, I was treated with kindness, respect and dignity. My questions were answered completely and honestly. I visited the next day and my initial impression was confirmed. I continue to believe that my dad is living in the right place and getting the best care available for his needs. The Lodge is bright and clean and staffed by caring and compassionate personnel, who treat both of us as if we are family.

I transferred my 94 year-old mom suffering from dementia and incontinence from her former care center because my family and I found her treatment to be unacceptable. She had been left to languish in front of the nurses station in a wheelchair or recliner for the greater part of the day and evening except for meals. Also, upon arrival at the Lodge, Hope, the owner escorted mom to the toilet and noticed an "unforgettable" bleeding rash [removed] caused by being left in wet briefs at her former care center and the urine burning her. Not only did mom heal physically while at the lodge, but also, her attitude brightened whether enjoying the outdoors and "big" view from the porch, petting the animals, playing games or chatting with the cook in the kitchen and "helping" stir cake batter. Mom was even able to walk with the help of a dedicated staff and a walker. Hope and her Christ-based team was there for mom every step of the way. Hope's daughter even wrote a piece and read it to mom the day mom went home to be with the Lord at age 96. At the time, two CNA's were in mom's room singing, "I'll Fly Away".

The staff at Rocky Hollow are great. Thy are kind to my mother and give excellent care. The place is clean.