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River Oaks Assisted Living & Memory Care

1530 E Sandy Lake Rd, Coppell, TX 75019
9.6
Review Score
120 reviews

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River Oaks Assisted Living & Memory Care community entrance
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anonymous - Loved one of resident/client
4.0
Very good and very nice facility.

My loved one moved from assisted living at a different facility to memory care here at River Oaks. As a fairly independent resident without a lot of care needs, there are a lot more limitations in memory care than he's used to. And they're not quite up to giving someone like that care that's targeted towards someone like him. The other memory care residents aren't cognitively able to interact with him very much, so it's been hard. But he's a compulsive walker and is able to safely walk the halls in the memory care unit. And the people there are very nice.... Read more

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About the facility River Oaks Assisted Living & Memory Care

River Oaks is an assisted living and memory care community in Coppell, Texas. Residents can enjoy local attractions including LegoLand, Sea Life Grapevine Aquarium, Coppell Nature Park, and Grapevine Lake. The home is tucked into a peaceful residential area, with several lakes, rivers, creeks, and parks nearby. Medical centers, shopping, and dining options are also closeby.

The home contains a variety of pet-friendly apartments to choose from, with features including private baths, walk-in showers, and kitchenettes. Staff provides assistance with activities of daily living as well as professional memory care.

The home features furnished common areas where residents can socialize and relax. With housekeeping, laundry, restaurant-style dining, and more, residents can unwind and let go of responsibilities. Other amenities include a cafe, covered patios and secure walking paths, a hair salon, movie theater, media center, a private dining room for entertaining guests, and more.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-term Care Provider Search database.

Related links:

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
River Oaks Assisted Living & Memory Care is a community within Legend Senior Living properties. See all Legend Senior Living communities.

Pricing for River Oaks Assisted Living & Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at River Oaks Assisted Living & Memory Care

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Amenities at River Oaks Assisted Living & Memory Care

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Guest Meals
Meals Provided
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services
Art Classes

Reviews
for River Oaks Assisted Living & Memory Care

Write a Review
9.6
Review Score
120 reviews

Review Score

120 reviews
9.6

Out of 10


5 star

84%

4 star

14%

3 star

2%

2 star

0%

1 star

2%

A Place for Mom has scored River Oaks Assisted Living & Memory Care with 9.6 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, River Oaks Assisted Living & Memory Care has 120 reviews with an average "overall experience" of 4.8 out of 5.

How we score communities
Cleanliness

4.7

Friendliness

4.8

Meals & Dining

4.7

Care Services

4.7

Activities

4.8

Staff

4.8

Value for Cost

4.6

Overall Experience
100
16
2
0
2
Date Submitted
0
12
31
Reviewer
16
12
14
77
Care Received
85
35
1-20 of 120 reviews
Sort by

5.0
Anonymous - Toured community
Assisted Living
February 3, 2023
Verified Review
Tour Review

Our family had an in person tour and this was our first tour when we began our search and we thought it was a great experience.

Response from River Oaks Assisted Living & Memory Care

February 27, 2023

Thank you for taking the time to tour River Oaks! We appreciate your feedback, thank you for your review.


4.0
anonymous - Loved one of resident/client
Memory Care
February 2, 2023
Verified Review
Very good and very nice facility.

My loved one moved from assisted living at a different facility to memory care here at River Oaks. As a fairly independent resident without a lot of care needs, there are a lot more limitations in memory care than he's used to. And they're not quite up to giving someone like that care that's targeted towards someone like him. The other memory care residents aren't cognitively able to interact with him very much, so it's been hard. But he's a compulsive walker and is able to safely walk the halls in the memory care unit. And the people there are very nice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 27, 2023

Thank you for taking the time to write us a review! We are honored to care for your loved one. We appreciate the feedback for our memory care at River Oaks. Thank you!


5.0
TS - Loved one of resident/client
Assisted Living
January 9, 2023
Verified Review
Friendly Community

Everyone has been very friendly and attentive. I do know they have had a turnover in the nursing position and have not heard if a new nurse has been hired. Staffing is an issue all over.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to leave us a review! We appreciate your feedback.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022

Love the activities. Love the community. Warm hearts are here.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback and love having you with us.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022

Good experience with care. Good food. Really pleased with staff.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback and love having you with us.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022

Great experience. People are really nice.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback and love having you with us.


4.0
Anonymous - Resident/client
Assisted Living
December 9, 2022

It's all been great! I love doing all the activities.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback and love having you with us.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022
Resident

Love this place. Good people, food and staff here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022
Resident

Staff is great. Community and salon are nice.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022

Love activities, food, and staff.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We love having you with us. Thank you for your feedback on the activities, food, and staff.


5.0
Anonymous - Resident/client
Assisted Living
December 9, 2022

Very nice place. Workers are kind, pleasant, and helpful.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from River Oaks Assisted Living & Memory Care

February 24, 2023

Thank you for taking the time to write us a review! We appreciate your feedback.


5.0
anonymous - Toured community
Assisted Living
September 26, 2022
Verified Review
Tour experience

We had a great tour experience with River Oaks, it was a nice place and the staff were friendly. To us it just came down to the facility size. We were looking for a bigger floor plan with larger rooms.

Response from River Oaks Assisted Living & Memory Care

February 22, 2023

Thank you for taking the time to leave us a review! We appreciate your feedback.


4.0
anonymous - Toured community
Assisted Living
September 9, 2022
Verified Review
tour review

Our family had an in person tour and it is a really nice facility an the room they showed us was lovely with a nice patio. However we were just not impressed with the staff we felt they stereotyped our loved one based on nothing and we just knew it wasn't going to be a suitable place for him.

Response from River Oaks Assisted Living & Memory Care

February 22, 2023

Thank you for taking the time to leave us a review! We appreciate your feedback.


3.0
Robin H - Loved one of resident/client
Assisted Living
September 9, 2022
8 Year Resident

River Oaks was my Grandmother's home for about 8 years. If your loved one is independent; if they are able to speak up for themselves when medication is late; if they can skip a meal here or there because their meal wasn't delivered; if you have cameras in the room to monitor and save recordings; if your expectations aren't too high; if you expect only some of the care plan expectations to be followed; if 24 hour nurse means by phone is acceptable; if long delays or no response from their call button is okay, then River Oaks might be for you. You might wonder why we stayed. Grandmother liked her large room, her huge closet, her friends there, playing Bridge, and she simply didn't want to have to move. Most of the permanent caregivers were kind and helpful. It's difficult to rate this facility because of director changing every 9 to 12 months. Each change led to the hope of seeing improvements. River Oaks is by far not the worst place to live, nor is it the best. No place is perfect.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

2

Staff

2

Value for Cost

1

Response from River Oaks Assisted Living & Memory Care

February 22, 2023

Thank you for taking the time to leave us a review. We appreciate your feedback and will pass it along. We are honored to be caring for your Grandmother!


5.0
Edye - Loved one of resident/client
Assisted Living
August 18, 2022
Verified Review
Day to day staff were great

The day to day staff were absolutely wonderful, amazing and they were so caring to the residents and our loved one there. However we had major issues when it came to the upper management. Our loved one had money stolen out of their room and when we brought it up to the director all we got was attitude, no apology or no solution to help fix the problem. We were also told our loved ones cable would be set up a day after move-in, however it took almost a week and when we asked what was the issue all we seemed to get were excuses.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


1.0
Elise C - Loved one of resident/client
Assisted Living
August 17, 2022
Uncaring Community

I'm an [age removed] woman with dementia, and I do not like living at River Oaks. They drag me out of bed at 6am from a sound sleep, even though I desperately need to rest. My motor skills and continence started declining after only ten days at this facility, and after 30 days I was found unresponsive, unable to speak or sit up. The staff did nothing about this, but my daughter was able to hydrate me and keep me out of the hospital that time. We met with Regional-Level directors about the poor care I was getting, but a month later, I was again dehydrated, potassium-depleted, sleep-deprived and unresponsive. I spent my longest stay in the hospital yet, and then have to go to rehab for a couple of weeks because my health has been so compromised. All of this could have been avoided if I were only under a beneficial wellness plan of rest and a balanced diet. Do not trust River Oaks with your well-being. They do not care.

Cleanliness

3

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

3

Staff

2

Value for Cost

1


5.0
anonymous - Industry reviewer
Memory Care
March 17, 2022


5.0
Judy M - Industry reviewer
Memory Care
March 17, 2022

Hospice nurse - staff is always helpful


5.0
anonymous - Industry reviewer
Assisted Living
March 16, 2022

Staff is always helpful and answer questions. Admin staff is always open and available for concerns or needs.


5.0
anonymous - Industry reviewer
Assisted Living
March 16, 2022

Clean and friendly staff


Viewing 1-20 out of 120 reviews

Neighborhood around River Oaks Assisted Living & Memory Care

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about River Oaks Assisted Living & Memory Care

River Oaks Assisted Living & Memory Care offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored River Oaks Assisted Living & Memory Care 9.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (214) 390-2450 to reach a resident at River Oaks Assisted Living & Memory Care.

To reach a resident at River Oaks Assisted Living & Memory Care call: (214) 390-2450



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.