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River Oaks Assisted Living & Memory Care
1530 E Sandy Lake Rd, Coppell, TX 75019
19 Photos
19 Photos available
Edye - Loved one of resident/client
Day to day staff were great The day to day staff were absolutely wonderful, amazing and they were so caring to the residents and our loved one there. However we had major issues when it came to the upper management. Our loved one had money stolen out of their room and when we brought it up to the director all we got was attitude, no apology or no solution to help fix the problem. We were also told our loved ones cable would be set up a day after move-in, however it took almost a week and when we asked what was the issue all we seemed to get were excuses.... Read more
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About the facility River Oaks Assisted Living & Memory Care
Welcome to the neighborhood of River Oaks, where we offer assisted living and memory care services in a community designed for socialization and high quality care. Situated overlooking Denton Creek in the countryside west of Carrollton, we’re dedicated to preserving the independence and dignity of residents. Our one-story design is easy to navigate with brightly lit spaces, wide hallways, and vibrant colors. Enclosed courtyards offer beautiful landscaping and sunshine in a secure outdoor space. To learn more about how we can provide for your assisted living or memory care needs, contact an A Place for Mom advisor today.
Our Community
River Oaks will expand your world by putting your lifestyle at the center of our care. A wide variety of coordinated activities allow residents to explore interests old and new. You’ll find an array of amenities and social happenings just steps away from your private residence. A peek into the amenities here includes an elegant dining room, a casual bistro, lounges and activity rooms, and much more. Check out our details to see all we have to offer!
Well-being means something different to each of us, but no matter how you define it, you’ll find our holistic approach to service provides mind, body,...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.
Senior Living Options Offered
Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
River Oaks Assisted Living & Memory Care is a community within Legend Senior Living properties. See all Legend Senior Living communities.
Pricing for River Oaks Assisted Living & Memory Care
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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1 Bedroom
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2 Bedrooms
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Semi-Private
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/mo*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities at River Oaks Assisted Living & Memory Care
Health Care Services
Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management
Meals & Dining
Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining
Room Amenities
Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Facility Amenities
Dining
Café or Bistro
Private Dining Room
Transportation & parking
Resident Parking Available
Complimentary Transportation
Uncovered Parking
Pets
Dogs Allowed
Cats Allowed
Common areas
Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center
Recreational areas
Piano or Organ
Services
Housekeeping
Beautician
Grocery Shopping and Errands
Memory care
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths
Languages spoken
English
Activities
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services
Art Classes
Reviews for River Oaks Assisted Living & Memory Care
4.8
Write a Review
Cleanliness
4.8
Friendliness
4.7
Meals & Dining
4.8
Care Services
4.7
Activities
4.8
Staff
4.8
Value for Cost
4.7
1-20 of 108 reviews
Sort by
4.0
anonymous - Toured communityAssisted Living
September 9, 2022
Verified Review
tour review
Our family had an in person tour and it is a really nice facility an the room they showed us was lovely with a nice patio. However we were just not impressed with the staff we felt they stereotyped our loved one based on nothing and we just knew it wasn't going to be a suitable place for him.
3.0
Robin Hurt - Loved one of resident/clientAssisted Living
September 9, 2022
8 Year Resident
River Oaks was my Grandmother's home for about 8 years. If your loved one is independent; if they are able to speak up for themselves when medication is late; if they can skip a meal here or there because their meal wasn't delivered; if you have cameras in the room to monitor and save recordings; if your expectations aren't too high; if you expect only some of the care plan expectations to be followed; if 24 hour nurse means by phone is acceptable; if long delays or no response from their call button is okay, then River Oaks might be for you. You might wonder why we stayed. Grandmother liked her large room, her huge closet, her friends their, playing Bridge, and she simply didn't want to have to move. Most of the permanent caregivers were kind and helpful. It's difficult to rate this facility because of director changing every 9 to 12 months. Each change led to the hope of seeing improvements. River Oaks is by far not the worst place to live, nor is it the best. No place is perfect.
Cleanliness
4
Friendliness
3
Meals & Dining
3
Care Services
3
Activities
2
Staff
2
Value for Cost
1
5.0
Edye - Loved one of resident/clientAssisted Living
August 18, 2022
Verified Review
Day to day staff were great
The day to day staff were absolutely wonderful, amazing and they were so caring to the residents and our loved one there. However we had major issues when it came to the upper management. Our loved one had money stolen out of their room and when we brought it up to the director all we got was attitude, no apology or no solution to help fix the problem. We were also told our loved ones cable would be set up a day after move-in, however it took almost a week and when we asked what was the issue all we seemed to get were excuses.
Cleanliness
4
Friendliness
5
Meals & Dining
5
Care Services
5
Activities
5
Staff
5
Value for Cost
4
1.0
Elise C - Loved one of resident/clientAssisted Living
August 17, 2022
Uncaring Community
I'm an [age removed] woman with dementia, and I do not like living at River Oaks. They drag me out of bed at 6am from a sound sleep, even though I desperately need to rest. My motor skills and continence started declining after only ten days at this facility, and after 30 days I was found unresponsive, unable to speak or sit up. The staff did nothing about this, but my daughter was able to hydrate me and keep me out of the hospital that time. We met with Regional-Level directors about the poor care I was getting, but a month later, I was again dehydrated, potassium-depleted, sleep-deprived and unresponsive. I spent my longest stay in the hospital yet, and then have to go to rehab for a couple of weeks because my health has been so compromised. All of this could have been avoided if I were only under a beneficial wellness plan of rest and a balanced diet. Do not trust River Oaks with your well-being. They do not care.
Cleanliness
3
Friendliness
1
Meals & Dining
3
Care Services
1
Activities
3
Staff
2
Value for Cost
1
5.0
anonymous - Industry reviewerMemory Care
March 17, 2022
5.0
Judy M - Industry reviewerMemory Care
March 17, 2022
Hospice nurse - staff is always helpful
5.0
anonymous - Industry reviewerAssisted Living
March 16, 2022
Staff is always helpful and answer questions. Admin staff is always open and available for concerns or needs.
5.0
anonymous - Industry reviewerAssisted Living
March 16, 2022
Clean and friendly staff
4.0
anonymous - Industry reviewerAssisted Living
March 16, 2022
Great place, friendly staff, clean
5.0
Cheri A - Industry reviewerAssisted Living
March 14, 2022
This is a very good residential living facility. The staff are wonderful and always available.
5.0
Christina J - Industry reviewerAssisted Living
March 14, 2022
Community is always clean. Staff is always friendly and cooperative.
3.0
anonymous - Toured communityAssisted Living
February 28, 2022
Verified Review
tour review
Our family had an in person tour and in terms of the building it was being remodeled so everyone was stuck in their rooms, and the staff was saying it was due to covid even though at that time covid had really calmed down. We just did not see any activities, there was really not a soul in site. The biggest red flag was it stunk to the high heavens, just throughout different rooms in the community.
4.0
anonymous - Loved one of resident/clientAssisted Living
November 12, 2021
Verified Review
Our families experience
River Oaks is very open, newer and inviting. Right when you walk in its like walking into a big club house, there are lovely couches to sit on by a fireplace, they have large chandeliers. The staff have been great, we have had some bumps and bruises along the way but they have been very accommodating and willing to work with us. Our loved one has a courtyard apartment, this community is pet friendly as well which is hard to compete with.
Cleanliness
4
Friendliness
4
Meals & Dining
4
Care Services
4
Activities
4
Staff
4
Value for Cost
4
5.0
Anonymous - Industry reviewerAssisted Living
November 9, 2021
My Review
Patients are well care for. Community is clean. Dedicated staff.
5.0
Margaret K - Industry reviewerAssisted Living
November 9, 2021
My Review
Great customer service. Clean environment.
5.0
anonymous - Industry reviewerAssisted Living
October 27, 2021
Place is clean and workers are great.
5.0
anonymous - Industry reviewerAssisted Living
October 27, 2021
Patients are well care for. Community is clean. Dedicated staff.
5.0
Margaret K - Industry reviewerAssisted Living
October 27, 2021
Great customer service. Clean environment
5.0
anonymous - Industry reviewerAssisted Living
October 20, 2021
Place is clean and workers are great.
5.0
anonymous - Industry reviewerAssisted Living
September 23, 2021
great facility!
Neighborhood around River Oaks Assisted Living & Memory Care
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Frequently Asked Questions about River Oaks Assisted Living & Memory Care
River Oaks Assisted Living & Memory Care offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
River Oaks Assisted Living & Memory Care has received an average review rating of 4.8 based on 108 reviews. See all reviews.
Call (214) 390-2450 to reach a resident at River Oaks Assisted Living & Memory Care.
To reach a resident at River Oaks Assisted Living & Memory Care call: (214) 390-2450
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.