Provident Crossings Retirement Resort

Overall I am pleased with Provident Crossings. I did move to a smaller apartment but they are still charging me about the same price. I was charged another administrative fee to move from the 2nd floor to the first as well so that was pretty expensive. It is a clean facility and the people have all been very friendly, we will get to meet more residents once we get all settled in. The maintenance guy is absolutely amazing and very on top of things.

We have experienced a lot of friendliness from the staff. They're very good about cleanliness. There are plenty of activities. Overall things have been good. They've had some problems keeping kitchen and dining staff, so the food service has been inconsistent. I think the food is good overall though, and they offer lots of options if you don't like what they're serving. They've also gone through multiple changes in managers in different departments within a year or so, which has been challenging for my loved one to navigate. But living there is like living on a cruise ship, and he is very happy there. The apartments are beautiful - probably the most beautiful we've seen - brand new, and very livable. I wouldn't mind living there myself!

It is a great community and has so many amenities to it. Once I can get my loved one more social to be more active. They have a theater and library. The staff seems really receptive to everything. It is a beautiful place. It is well maintained. She has someone come clean once a week and my loved one really likes her. The staff is really great. It's a beautiful place overall. It's somewhere you can move in and be active. You have a lot of options there. She has independence but her safety is monitored 24/7 with her necklace that is a button to get help. Location is close to me.

When it comes to the meals they could have more of variety and more portion sizes, and sometimes when our loved ones order food to their room it is the wrong meals. The value is comparative to other facilities we looked at.

We chose Provident Crossings because I liked that they were a pet friendly facility, she is on the first floor and has a fenced in area off her apartment for the dog. If you do have a dog they will put you on the first floor no matter what. The apartment sizes are fine, she is in a 1 bedroom and it fits all of her furniture. The staff here are very friendly and genuine, they have a 24-7 concierge service and they are just fanatic, always happy. They have complimentary light housekeeping included in the rent. They are in the process of upgrading the carpet in the common areas and painting as well so doing some nice updates. I would recommend to others looking.

Liked Provident very much. Apartment size and floorplan will work for me. [Name removed] was very easy to work with. Since this was my first tour, I really can't compare at this point.

The only negative comment I can make is I don't care for the food. If you like heavy food it may be OK for you. I don't. Breakfast is good.

Very nice facility and great amenities. Everyone is super friendly. Just not a good price for my patents

I went on a tour for mom, And did not like the new managers. My aunt lived here for couple of months and also stated new managers were entirely unprofessional when came to outside source caregivers. I don't know the name of company for caregivers, But I can say they are very courteous in passing. Other than that they (managers) were nice as job required,and the wife manager talks so fast and doesn't really listen. But facility was good. Staff nice. Overall we decided NOT to let mom stay here. She would need outside caregivers and this MANAGEMENT team is not supportive of them. Just from conversating with managers we realized this.A family member whom mother passed here, also stated management was not that great with the caregivers for her mom .

Great location and had moxt of the items we desire. Problem with no memory care and with our dog.

The place was amazing. It really is like a cruise ship inside. It was a good idea to bring my mother. She really liked it. It fit with her specific needs. We are going to look at others to make sure its the right place.

We toured here, and to be honest, we didn't get a good feeling just driving through the parking lot. They had more amenities than some other places we visited, but it did not have the homey, comfortable quality we were looking for. They had a lot of activities, two dining rooms, and washers and dryers in the apartments, but the community seemed darker and the people weren't near as friendly as what we were hoping for.

My Mom was here for a couple of years. The staff, to me, was very distant. The managers were nice, and they knew my Mom, but it was so big that she wasn’t able to get to know a lot of the staff personally. They changed managers a couple of different times as well, so the turnover of the staff was high. She wasn’t happy with the food, though they had plenty of options available. They had a few different activities available like happy hours, bingo, and cards. The building was fairly new, so it looked very clean and nice. I was impressed with the actual facility but it unfortunately didn’t fit my Mom’s needs anymore. I would recommend this place if your loved one is looking for independent living.

This community is great. Everything is good. They offer free limited cable and internet. There is plenty of parking. The security is good and the doors lock. My apartment was clean and nice when I moved in. The space is adequate but more closet space would be nice.The management is responsive and approachable. The building is clean. They have a resident committee that works with the staff to schedule activities. They have an exercise room and pool is nicely kept up. The grounds are lovely it has a fire pit out there that people sit out and enjoy. I would recommend this place.

I intentionally saved this community to be toured last because I knew this was going to be the best fit but I wanted my parents to see others before making their mind up. Mom and Dad love this community it is like living in a lavish resort. The community is beautiful very well kept and clean. The staff is wonderful very friendly and happy. Mom and Dad are doing activities and going to social events. Surprising enough they love the food. Everything from beginning to end has been such a positive experience and I would highly recommend this community to anyone.

I have no complaints of how things had went during my tour I had taken of this community for my loved one. The staff where great to work with and did a great job with the presentation. They where on time to our appointment and even offered us a meal to try during our visit. They had a great floor plan with lots of great amenities for the residents to enjoy. It was just not the right fit for us in the end decision but I would recommend it to anyone.

Very nice. Best price. Wish it had a pool and a certified PT doing excercise classes but overall a great community.

I am happy with the care that my mom is getting in this community. The staff are very nice and are always attentive to her needs. The community is clean and she is enjoying the healthy meals that are provided. My mom is offer the activities that are offered to the other residents. We would highly recommend this community for the great care and the value for other families for good care.