PrimeCare Home Solutions

Some of the care takers we had were very very good, even top notch. Others not so much, in the beginning we had some issues with consistency. There were different care takers coming each day, so we would have to spend time training them over and over. For the price it was frustrating, but after awhile it worked itself out, and we had a good experience.

If you're looking for someone to provide companion care and your need does not veer over into skilled nursing, it's worthy of consideration. If your need is more along the lines of skilled nursing, I would be cautious. I think I saw as much as I did because I was more involved. I think people distance themselves from the care once it's being provided and don't see what's actually going on. I would recommend that you keep all valuables, sensitive information, and medications secured in your home. I was disappointed that I didn't know who would be showing up each day. They couldn't provide a schedule for me because they had staff turnover, and some of the caregivers didn't like my mother with dementia. There were a lot of factors. So in my experience, they were average, not great. I had challenges with them, but I suspect I would have had challenges with any company. A lot of it revolved around caring for people with dementia. I felt they should have sent someone who had experience with that. People who have dementia have specific issues that manifest in different ways, and if the caregiver is going to be offended by that, maybe they need more training or need to choose something different to do. I know right now it's difficult to find help anywhere. Leadership in the company was great. One caregiver in particular was awesome. Another caregiver in particular was a little brutal, and didn't have any empathy for someone with a cognitive impairment. When I was considering changing companies, I found that they were about $10 an hour cheaper than other places I checked out. So if you're on a budget, the value is good. If you're looking for more companionship, I think they could be great. If you're trying to keep your loved one out of a nursing home, as was my situation, I wouldn't necessarily recommend them.