Prestige Assisted Living at Chico

My loved one was previously a resident at Prestige Assisted Living at Chico. Initially this facility was good, except that the front doors didn't work. Within one month, however, the staff was reduced which directly affected the care of the residents. Also, upon moving in, my loved one didn't have a working telephone for three weeks. The meals were fair/good. I believe that we were sold a 'bill of goods ' in the sales pitch. We were semi pressured as a ' short time availability' when really, there were multiple apartments empty. Most of the staff was extremely pleasant and helpful, but extremely under staffed for the care that was needed. At this time, I would not recommend Prestige Assisted Living at Chico until they are properly staffed.

The facility is clean, the staff is friendly. My dad receives good care there. They provide a variety of food that my dad enjoys. They also provide a variety of activities. As for value for cost, I compared and it is good.

I am easily able to give each of the above categories a '5'. The last 3 categories might be a lower score, but I considered: meals...they are cooking for a large facility so are not going to always satisfy all appetites, but always have sandwiches to offer as an alternative. Activities... My loved one is not interested in group activities. They offer a wide variety of activities that many residents seem to enjoy. Value for cost...He is in a single person room, which is of course more expensive than sharing a room. I knew that this move was going to be difficult for him, and couldn't imagine him having to deal with a roommate too. I would feel comfortable recommending Prestige to anyone searching for a memory care facility. I spend hours a day with [name removed] almost every day. I feel like part of the family. I want to be called if [he] is upset or they are not able to redirect him. They don't call often, but I appreciate when they do. Most of the time he is able to settle down just talking to me. When I was trying to make a decision about placement, I visited every memory care facility that had a vacancy. I was having a hard time deciding between Prestige and another place but am satisfied that I made the right decision for [him]. The other location also offers a great facility but it was mentioned more than once that 'we don't want people in their rooms, we have several activities every day and we work hard to make sure that every resident participates' I know that [he] does not want to sit and make macaroni necklaces or paint a flower pot. At Prestige he is allowed to say no and his decision is respected. When I was looking at facilities, I had so many questions. Now, I can hardly remember my concerns. Something I found important for [him] - the advice I've read and many people I've talked to recommend having the room set up to make it resemble home. After [he] moved, when I arrived to visit he had all personal items, pictures and toiletries plus his clothes packed in the dirty clothes hamper. I finally realized that he didn't want the room to seem like home. He started off thinking that he was on vacation at a time share. So... I encourage people to trust their instincts and don't expect that their loved one will fit into a mold.

I would tell others that this is a very nice place to live. The facility is very nice and well maintained. The staff and administration are very nice to work with. The staff communication with the family is very good. I am always able to speak to someone about anything that I need to.

You should look into the community and do more research. The community looks nice and the outside looks great. The staff are helpful. The staff are friendly and helpful for the family and residents.

The community has yoga classes available for residents to participate in. This is just one of the activities available for the residents to choose from. My mom has her own room. This feels like a great place for your loved one. I'm disappointed in the point system to determine the cost of care.

Such an amazing community, we are so thankful that we had our Mom move in. The staff are all so kind and genuine. Many of the caregivers have been at the community for many years, which speaks volumes about the company. My Mom loves her new friends that she has met and the activities that she now participates in. I cannot emphasize enough how happy she is!

Very friendly, staff knew names of residents. Residents looked happy. Many levels of care. Very disappointed in the amount the price has increased because of demand. A lot of amenities are included in the cost which helps. Definitely a possibility.

Crystal and other staff members at Prestige went above and beyond in assisting our family with finding the right place for Mom to live. As it turns out, Mom came to live with me in Colorado so she never actually moved into Prestige. We had several visits to the Prestige Chico facility, and I would give them a six star rating if I could.

I'm with Mom right now and everything is going well so far. We are doing just fine here. This is a nice facility with a great staff. So far, we do not have any complaints or problems.

The experience with Prestige Assisted Living at Chico has been very good, with the exception of the fact that my mother in law has been sick and in and out of the hospital. The staff there though have really been great. She does sometimes have trouble pulling on the ringer/buzzer to get help. I am not sure if something could be done about that. They check on the residents regularly, but despite that she has fallen a couple of times. So things are not perfect, but overall they have been very good.

dad is happy with the 2 room suite other facilities offered smaller rooms, mostly studios the few in our area he liked seemed to offer help he needed also, but he was leaving a 3 bedroom house and size did matter Dad says he will soon gain weight because they feed him so well staff is helpful, he is also enjoying that they all know his name price seems high, but unique room size makes comparison difficult

We went to see this one but we never actually go to see a room. I said that I would be interested in having them call me back but the never did return my call so I'm assuming they were full or whatever. This one was recommended to me by a lot of friends.