Presidential Place

I think this is a very warm and inviting community. The people are super friendly and the community is great. My loved one was very happy here but things are changing due to staffing shortages and the changes in the food. My loved one does not like the food. I would refer people to go here but right now a lot of the residents do not like the food and this is the only thing. If the food was improved everyone would be super happy.

We chose Presidential Place because it was a closer location to us so we could visit often and it was very clean and nice. I would recommend this facility to others looking.

The community that I went to first caught my attention so much that it made it hard when viewing other communities. This community did not seem to be better than my number one. The tour was great and they were very informative but I just had to go with my first choice.

So far, other than some questions about Covid restrictions and sometimes not getting good communication, overall we've been very happy. It's a very pretty place. When you drive up, it looks like a condominium / apartments and is very welcoming, which is not what we experienced at other places we visited. My mom has had some wonderful staff that she absolutely adores, and others she's not been really happy with. She's not really happy with the food. She tells me that it's bland. But she does seem to be very happy with the activities.

The community is very neat and clean and the staff is friendly. I would like to see management do more for the residents. I think they could do better

Be aware it is an assisted living and has very limited medical resources. I would not recommend this community to others based on my experience.

Excellent Tour, friendly, several workers present, appears to be real caring staff. Top of my list thus far.

Found the facility to be clean and had all of the amenities. I felt the 1 br was too small and the 2br was too big. We would have to look at the cost difference to see which is best. Smaller number of people there (around 85)

Ours was a virtual tour, which was a different experience. I really did like it here, but it was more expensive than other places we looked at. One thing I liked is they offered kosher food, which we eat, and I would prefer my loved one did too if she could. But it would have doubled the already expensive price. I liked the look of it. It seemed really nice, and I liked the activities they did. They were doing manicures the day we toured. But for the cost, we decided another place would better suit our family.

Tour was good but memory care area is very small and crampt.

Residence seemed happy; staff engaged. Great location. Could not see memory care due to COVID

This not the best place for the aged. My aunt was in the center in South Florida until she passed away. Six months. The employees only did what was required, nothing more. The morale amongst the employees is low and their tempers flair easily when losing patience with the residents. In six months, I watched the high turnover of the staff, including the director. Food was tasteless. My aunt was diabetic and was getting too much sugar and carbohydrates, which caused her insulin to be raised by medication. She received soda with every meal. If I didn’t come at meal time, my aunt would have had awful attacks and had to have more medication. One afternoon, there was a birthday party and she received a piece of cake. Again, not something you feed a diabetic. Her health declined rapidly and I lost her too soon. I do believe it was because of the sugar in her food and more medication given to counteract the sugar surges. That’s not how you take care of a diabetic in an assisted living facility. Her diet was ignored. Then she would phone me crying that she had urinated all over herself because no one would help her to the toilet in a timely manner. Again, this is unacceptable. When she needed to shower to go down to her breakfast, no one came to clean her up so she could make breakfast, missing the meal, all together. Either this place doesn’t like taking care of the aged, or the employees don’t like doing their jobs. It was a nightmare. I do not recommend this place, unless this is the last place on earth. Think twice about putting your loved one in here. Bad, bad experience.

The staff tries hard to make things comfortable for the residents. Unfortunately, I cannot give this place more than 2 stars. My father was at Presidential for about 6 months. He paid close to $4,000 a month which was private pay. The food was absolutely horrible, and I couldn’t believe that they would allow serving the residents such poor quality meals. I would usually walk fast in the resident hallways, because the odor could be very bad. Also, they do not staff a registered nurse there which is of great importance especially to assess a health issue. The last thing a resident wants is to be sent to the Emergency room if it’s not absolutely necessary. I moved my father to a new assisted living facility. His new home is amazing. They take great care of him, the place is very clean, there is always a RN on staff,and his meals are delicious. I’m so happy that I got him out of Presidential Place!

Dad does not like location. Wants to be further west. Fees are higher because they are ALF and Alzheimer’s only, not purely independent living. He could live independently. 3 meals daily Unit kitchens do not have stove. Refrigerator and microwave only.

My father was there about 6 months before he passed away. His belonging were always stolen from his room. Money and cred it cards, more than once. It's not the place we thought it would be when we first toured it. I have to give it one star though for some of the employees.

This is an assisted living facility that is set up kind of like a hotel. They have two 14-person wings specifically designed for memory care, which is what we need for our Mom. She has dementia and wandering tendencies. Very pleased with the environment of this facility. Clean, well-maintained, and friendly atmosphere. Was invited to have lunch in the dining room. Food was very good. Residents and visitors there seemed happy and friendly. Bingo was going on in the rec room. After seeing the accommodations for residents, and what is offered for care, we decided this would be a good fit because she needs this level of care.

My loved one used to stay at Presidential Place, but we found out very quickly that it was not a good fit for her or our family. It seemed that they had made a lot of promises that were not fulfilled once we moved in. For example, upon move in, we were unable to open the freezer door because it hadn't been defrosted. The maintenance man said he would bring a new one the next day, but it never came. When we moved out two weeks later, it still was not there. We also asked that my loved one receive showers every morning, and we were assured that that would happen. However, it did not. My loved one would go for days unshowered. They just did not meet a satisfactory care level at this community.

Director and staff very friendly and informative. Great variety of living spaces. [Removed] made us feel like family and the center was very well kept. Residents seemed very content and several activities going on. Level of care costs were additional and detailed in a nice information packet we received. There was a nice large outdoor area with an activity area. All the rooms have a kitchenette with refrig on a counter.

This community was very lovely too look at. But from the moment we walked into the time we left there was just a sense that the property lacked a sense of personality. There was nothing that stood right out to make it different than other communities we looked at and when communities are at the same competitive price point you look for other features that stand out. I didn't get that welcome feeling or homey feeling The staff was friendly and very professional and answered our questions. It

This is a nice community, and our tour of it went well. The community looked nice. Everything was nice, and clean. The staff we met was kind. and polite. It was a good experience. Everyone was very nice.