Presidential Place

Hi. I move my aunt into presidential place two weeks ago. The assistant living is about medium size place which I love its Perfect size for her. The staff is fantastic very caring and funny to be around. The food is first class! [name removed] and [name removed] noticed that my aunt is a little bit forgetful and little bit off. They regimented that she should be put into memory care. That's why I love this place they really care for people there.

All 5 stars for Presidential Place. The staff all appeared to be involved and caring.

After being at this facility for almost two years, I decided to place my mom elsewhere. It would be totally untrue to say that our journey with Presidential Place did not come without any issues. Cleaning was lax and many times meals in the dining room were anything but appealing or appetizing. I found pills on the floor in my mom’s room that were dropped by med techs. One time her bed was wet from urine but the CNA went ahead and made it anyway. I have made beds, cleaned stained toilets, given my mom showers when she was soiled, and numerous other activities. The only thing I wasn’t doing was getting paid the $5378 that I gave yo Presidential Place. CNAs stand around chatting or sitting outside on their phones a lot of the time. The weekends are really bad because they use temporary help who don’t know the routine of the residents. One Sunday I went over in the afternoon to find my mom still in her nightgown, not washed, still sleeping and had nothing to eat. Overall, not pleased!

Presidential Place is just remarkable, everyone was amazing to my mother while she was here. The staff are friendly and really get to know all of the residents. My mom had an episode where she was not responding and everyone that knew her was coming into the room and checking on her. They are so attentive to their residents. When she passed, they were so supportive and caring towards our family. I would highly recommend them to others looking.

The director [name removed] is amazing and is running a fantastic community. The administration is very resident and family focused. They made the transition from a rehab facility to here in their assisted living very smooth and easy for our loved one. The staff are extremely friendly and consciousness and nice. They are very aware of our loved one health condition and are very attention to his needs and making him feel apart of the community. We would not hesitate to recommend Presidential Place to other families.

The food is very good. They have a lot activities. The memory care section, they do a lot for the residents, and take good care of them. They keep thm entertained. The director of memory care is amazing. They keep me well informed and answer any questions. My loved one is very happy. They also, include the memory care residents, in the actvites that is for the assisted living residents.

My family member hates living there. She hates being awakened at 5:30 am to shower and having to go to bed by 9:00pm in order to receive assistance. She dislikes the food and finds the other residents unfriendly. The "free tv" only provides 2 channels and the WIFI is spotty. The accountant does not submit her bill to her insurance company as promised, so it is proving to be extremely expensive. The whole experience has been tremendously disappointing.

They have been very helpful and knowledgeable. They were also helpufl, with the whole administration process.

I am so glad I had the opportunity to be involved in the search for my dear friend along with her family, The kindness the staff showed my friend and her family is priceless. I could not be more pleased with my choice of choosing presidential place.

They have bingo and cards but it is older activities. They are not a very active facility. The dining room needs to be upgraded. They don't always have the food that is on the menu, and the meat is not cooked right, which is most of the time. The chicken is always tough. Sometimes they miss people, when serving food and drinks.

I think this is a very warm and inviting community. The people are super friendly and the community is great. My loved one was very happy here but things are changing due to staffing shortages and the changes in the food. My loved one does not like the food. I would refer people to go here but right now a lot of the residents do not like the food and this is the only thing. If the food was improved everyone would be super happy.

We chose Presidential Place because it was a closer location to us so we could visit often and it was very clean and nice. I would recommend this facility to others looking.

So far, other than some questions about Covid restrictions and sometimes not getting good communication, overall we've been very happy. It's a very pretty place. When you drive up, it looks like a condominium / apartments and is very welcoming, which is not what we experienced at other places we visited. My mom has had some wonderful staff that she absolutely adores, and others she's not been really happy with. She's not really happy with the food. She tells me that it's bland. But she does seem to be very happy with the activities.

The community is very neat and clean and the staff is friendly. I would like to see management do more for the residents. I think they could do better

Be aware it is an assisted living and has very limited medical resources. I would not recommend this community to others based on my experience.

Excellent Tour, friendly, several workers present, appears to be real caring staff. Top of my list thus far.

Found the facility to be clean and had all of the amenities. I felt the 1 br was too small and the 2br was too big. We would have to look at the cost difference to see which is best. Smaller number of people there (around 85)