Presidential Place

This not the best place for the aged. My aunt was in the center in South Florida until she passed away. Six months. The employees only did what was required, nothing more. The morale amongst the employees is low and their tempers flair easily when losing patience with the residents. In six months, I watched the high turnover of the staff, including the director. Food was tasteless. My aunt was diabetic and was getting too much sugar and carbohydrates, which caused her insulin to be raised by medication. She received soda with every meal. If I didn’t come at meal time, my aunt would have had awful attacks and had to have more medication. One afternoon, there was a birthday party and she received a piece of cake. Again, not something you feed a diabetic. Her health declined rapidly and I lost her too soon. I do believe it was because of the sugar in her food and more medication given to counteract the sugar surges. That’s not how you take care of a diabetic in an assisted living facility. Her diet was ignored. Then she would phone me crying that she had urinated all over herself because no one would help her to the toilet in a timely manner. Again, this is unacceptable. When she needed to shower to go down to her breakfast, no one came to clean her up so she could make breakfast, missing the meal, all together. Either this place doesn’t like taking care of the aged, or the employees don’t like doing their jobs. It was a nightmare. I do not recommend this place, unless this is the last place on earth. Think twice about putting your loved one in here. Bad, bad experience.

The staff tries hard to make things comfortable for the residents. Unfortunately, I cannot give this place more than 2 stars. My father was at Presidential for about 6 months. He paid close to $4,000 a month which was private pay. The food was absolutely horrible, and I couldn’t believe that they would allow serving the residents such poor quality meals. I would usually walk fast in the resident hallways, because the odor could be very bad. Also, they do not staff a registered nurse there which is of great importance especially to assess a health issue. The last thing a resident wants is to be sent to the Emergency room if it’s not absolutely necessary. I moved my father to a new assisted living facility. His new home is amazing. They take great care of him, the place is very clean, there is always a RN on staff,and his meals are delicious. I’m so happy that I got him out of Presidential Place!

My father was there about 6 months before he passed away. His belonging were always stolen from his room. Money and cred it cards, more than once. It's not the place we thought it would be when we first toured it. I have to give it one star though for some of the employees.