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Pondella Serenity Court

1923 Northeast 6th Street, Cape Coral, FL 33909

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Kathie Nardomarino - Loved one of resident/client
5.0
The Ultimate Gift

My mother and I were blessed to find this place. The staff was beyond wonderful and treated my mother with such respect. I can't say enough about how wonderful they were for 2 years. It was a long journey and she was happy to be "home". She got undivided attention and always seemed comfortable. It was a perfect choice..... great meals, day trips, weekly treats (getting nails done), exercise programs and even visits from the church volunteers. Birthdays celebrated, walks outside and "special treats" were never forgotten. She would never have liked a large "facility". This was a true "home". Youlette and "family" will always have my deepest gratitude and respect. Pondella was the ultimate gift for Mom.... Read more

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About the facility Pondella Serenity Court

Pondella Serenity Court in Cape Coral, Florida is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Care Homes
Care Homes
Residential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.

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Amenities at Pondella Serenity Court

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Private

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Secured Community

Languages spoken

French
English

Activities

Devotional Activities On-Site
Activities On-site
Activities Off-site

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Reviews

for Pondella Serenity Court
3.5(13 reviews)
Write a Review
Cleanliness

3.8

Friendliness

3.5

Meals & Dining

No data collected

Care Services

3.6

Activities

3.5

Staff

No data collected

Value for Cost

3.6

Overall Experience
7
1
1
2
2
Date Submitted
0
0
0
Reviewer
1
6
5
0
Care Received
13
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1-13 of 13 reviews
Sort by

5.0
Kathie Nardomarino - Loved one of resident/client
Memory Care
July 27, 2017
The Ultimate Gift

My mother and I were blessed to find this place. The staff was beyond wonderful and treated my mother with such respect. I can't say enough about how wonderful they were for 2 years. It was a long journey and she was happy to be "home". She got undivided attention and always seemed comfortable. It was a perfect choice..... great meals, day trips, weekly treats (getting nails done), exercise programs and even visits from the church volunteers. Birthdays celebrated, walks outside and "special treats" were never forgotten. She would never have liked a large "facility". This was a true "home". Youlette and "family" will always have my deepest gratitude and respect. Pondella was the ultimate gift for Mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Resident/client
Memory Care
July 21, 2016
I love Pondella Serenity Court

It may not the fancy-shamancy assisted living that has 200 rooms in one building with very poor care. Pondella Serenity Court ([removed]) staff takes this extremely personal with the 10 to 13 room accommodations that it provides. It's a very nuclear assisted living family...no one is left behind or forgotten. The staff is not there for a living.... they are there because their calling pointed them to Pondella Serenity Court. One-on-one interaction is pinnacle. We strive not to be the most popular or well known in the industry, but we strive to view life as its the most important entity or subject on earth. Every life on earth is more that a blessing.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Manny
Memory Care
July 21, 2016
Best assisted Living in Florida

Oh my goodness....finally a place that i feel that will treat my loved one with care. We need more centers like Pondella Serenity Court in the USA. They are the best. No complaints!!!!!!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
Resident in Cape Coral, FL - Loved one of resident/client
Memory Care
April 15, 2016
Disappointing Place

This place was a disappointment and definitely would not recommend it. Upon all of my visits to a loved one there, I noticed too many things. The CNA's are definitely NOT educated in dealing with Alzheimer or Dementia patients which is disappointing because the majority of the residents there have either one of those diseases. The CNA's do keep the place clean though. The window blinds are never opened to allow natural light in so the place is always dark, gloomy, and depressing. Of all the times I visited my loved one, the air conditioner never turned on so it was always very warm and stuffy. I was led to believe that the residents have activity time in the afternoon, but that was all untrue; there was never any activity stimulation--they were basically drugged up which led them to sit in front of the living room's blasting television, half slumped over sleeping. The owner of home/facility is not very professional nor is her staff. Most of the CNA's speak very poor English. The food that was served was mainly frozen stuff such as chicken nuggets, french fries, canned soup, peanut butter sandwiches--homemade meals were only served on holidays. For what you pay, this place is not worth the cost nor the aggravation of putting up with non-professionals.

Cleanliness

3.5

Friendliness

1.5

Care Services

2

Activities

1.5

Value for Cost

1


0.5
Toni Passanisi - Toured community
Memory Care
September 20, 2015
Not a good choice

I was searching for a place for my mom. I stopped by, no appointment to see the place. 1. I thought it was a nursing home, but it was a duplex, and they made it to a family home. 2. When I walked in it felt warmer inside than outside. While I was walking through I saw the thermostat and it was set at 81. Too hot for Florida and it makes everyone sleepy, which most of the people there were sitting in chairs and asleep. 3. The rooms were mostly 2 single beds. It was the size of a small room. I wasn't shown any single rooms. As I was walking out I noticed a lady (CNA?) making peanut butter & jelly sandwiches, with bare hands. That was enough for me!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Toured community
Memory Care
April 2, 2015

I was welcomed into the home. It was clean, no bad odors everything was neat and orderly. I was given information about daily activities ,what they ate ,and about their staff. Mrs Osselin was very helpful and caring.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
April 2, 2015
Verified Review
Going very well!

I haven't had a chance to visit personally yet, but I have heard nothing but good things from my family members! They've all been impressed by how clean the place is, it is always very well kept and tidy, and there have never been any odors to speak of. They really are taking excellent care of my loved one, and the whole family is very pleased!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
anonymous - Loved one of resident/client
Memory Care
March 8, 2015
Concerns in re: non qualify staff

This place has lots of non qualify people working as certified nursing assistants. should be reported to the state for such act. My loved one was so unhappy there. A lot of non english spoken people, non qualified staff working there. They hire pretty much anyone from the street to act as CNAs. That is a shame for the amount of money people are paying and the facility can't even hire real CNAs.

Cleanliness

2.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


5.0
anonymous - Toured community
Memory Care
January 16, 2015

My family is blessed to have found Pondella Serenity. The staff is caring and attentive. The personal attention given is more that would have been received in a large facility. The meals were nutritional, as well as attractive. When my father is ready for placement, we will return to Pondella.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
crwinfla - Loved one of resident/client
Memory Care
July 9, 2014
Pondella Serenity Gets High Marks

I can not say enough about the caring people at this community. My mother was a resident for over three years and in that time she received the highest level of care and respect. I felt very comfortable knowing there was 24/7 care for mom and that she was never alone. There were activities each day and special gatherings other than holidays, which included the residents' families. I have recommended Pondella Serenity to friends looking for a place for their loved one. A place where the resident didn't get lost in a large community and the family could feel comfortable knowing they were safe, well fed and protected. Don't confuse Pondella Serenity with a larger facility on Pondella Road in North Fort Myers.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A.M. - Loved one of resident/client
Memory Care
July 9, 2014
Best Nursing Home Value in SouthWest Florida.

My Mother in Law resided at PSC for about 2 years. The management and staff always provided exemplary and professional care at every level. After a year of research in the area we determined that this facility was the best value for the money, in SW Florida. With our family member being 96, in frail health, and memory impaired we had kept her at home as long as possible. The only reason that she went to any facility was because it was in her best interest! The staff was always available for the residents due to the open nature of the floor plan. This is very important when residents need to be monitored all the time. They are always in the staff's view. The Nurse/Owner and the on site administrator were always accessible. When our family member had to go to the hospital the owner frequently visited her, and provided us with valuable information as to how to inform the Hospital staff to deal with her. Even though my Mother in Law had Alzheimers she was treated as an individual, with all the dignity required, memory challenged or not. The monitoring of medical needs and advice was excellent. The cost compared to the value of the care received puts PSC at the top of the charts, as far as we our family is concerned.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

5


1.0
Anonymous - Toured community
Memory Care
July 6, 2014
Verified Review
Dark, uninviting, no one in...

Dark, uninviting, no one interested in helping tour.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


3.0
Daughter - Toured community
Memory Care
December 6, 2013
Verified Review
Not to my Satisfaction

It was OK - I just saw people sitting there doing nothing. The home was OK in terms of cleanliness, but not to to my satisfaction.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


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Frequently Asked Questions about Pondella Serenity Court

Pondella Serenity Court offers Private, Semi-Private and Studio. Learn more.

Pondella Serenity Court has received an average review rating of 3.5 based on 13 reviews. See all reviews.

Call (239) 242-0597 to reach a resident at Pondella Serenity Court.

To reach a resident at Pondella Serenity Court call: (239) 242-0597



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.