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Overall they would get 10/10 stars. The staff was super friendly and really care about their patients. My dad was happy there. They treated us like family which made a world of difference. The rooms are big enough for a bed, chair, tv stand. That's all they really need... Read more
Pinewood Square, a Navion Senior Solutions community, offers assisted living in the peaceful setting of Goose Creek, South Carolina. Staff, including a registered nurse, deliver personalized care through medication management and daily living activities as needed. Residents can enjoy exceptional dining options and a wealth of activities such as sensory-based programs, devotional services, off-site excursions, and more. Whether you’re seeking a long-term home or short-term respite care, Pinewood Square is here to support you and your family through every stage of your life.
Pinewood Square is a community residential care facility, which in the state of South Carolina is a facility that offers room and board and a degree of personal assistance for a period of time in excess of 24 consecutive hours for two or more residents. Included in this definition is any facility that offers a beneficial or protected environment specifically for individuals who have mental illness or disabilities and facilities that are referred to as “assisted living,” provided they meet the definition of community residential care facility.
Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
53 reviewsOut of 10
5 star
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4 star
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3 star
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2 star
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A Place for Mom has scored Pinewood Square with 9.5 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Pinewood Square has 53 reviews with an average "overall experience" of 4.2 out of 5.
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Some staff at Pinewood Square are great, helpful and caring, while others don't want to be bothered. The housekeeping is good and the food is fair. More variety with the food would be preferred. The communication with the family is fair. Levels of care could be explained more thoroughly. More trained staff are needed, as they aren't responsive to needs at times, per the contract. You don't always get what you paid for with assistance, so it's expensive. I'm not sure if I would recommend this facility to others.
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Response from Pinewood Square
July 28, 2023Thank you for your feedback about Pinewood Square. We appreciate the kind words about some of our team members and services. We apologize for any lapses in responsiveness and communication. Your concerns are essential, and we will address them. We'll work on improving these services, and if you need to discuss any of these issues further, please reach out to our Regional Director of Operations, Andrew Dellinger, at andrew.dellinger@navionsl.com.
Overall they would get 10/10 stars. The staff was super friendly and really care about their patients. My dad was happy there. They treated us like family which made a world of difference. The rooms are big enough for a bed, chair, tv stand. That's all they really need
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My sister never actually moved in. Her care was going to be nearly [fee removed] per month. [name removed] is TOP NOTCH! She is a wonderful, caring, loving person who went above and beyond to try to accommodate to get my sister placed. At the last minute, a family member (her ex husband) took my sister to live with him and is caring for her to the best of his ability along with hospice. In my heart, I believe Pinewood would have been a wonderful placement. The facility is clean, homey and friendly.
Response from Pinewood Square
February 27, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
I toured this facility and it was very nice. Everything seemed good here and looked very nice. However, the pricing was a little different than most that I toured in the area. They have a monthly room price and also a separate level of care monthly price, most that I toured were a lower monthly cost compared to this facility. But it seemed very nice and if I could have afforded it, it would have been one of my top choices for my loved one!
Response from Pinewood Square
February 24, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
They are taking great care of her and are very hands on and accommodating. They try to get her up and as involved in things as much as they can. They have a great staff to resident ratio - there are only about 37 beds there. They have also been wonderful about calling me whenever there is a question or concern. They have a great outdoor area that residents are able to enjoy. I would definitely recommend Pinewood Place.
Response from Pinewood Square
February 20, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
They just recently had a change in staff and it seems like it is taking a while to get their feet on the ground. Things that were perfect before are not perfect now. We are hoping it is just temporary. They just got a new chef and mom LOVES the food - it is incredible If you are looking for a place based off of the care level and not how it looks, this should definitely be at the top of the list. It has a smaller more homey feel to it. There is more personalized care and I do regret the decision we made at all. Mom is happy.
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Response from Pinewood Square
February 1, 2023Thanks for the review and feedback, Nancy! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your mom's care. Thank you again! – Team Enlivant
Pinewood Place made the process so seamless and easy for us. Sometimes things like blankets go missing from our loved one's room, but they reappear eventually. And I think that's pretty common at these types of facilities. All in all, I've been very happy. It is costly, but I feel like you get what you pay for. And I've been very pleased with them overall.
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I would highly recommend Pinewood Place for anyone who would like to stay at a friendly living experience. I have lived here for two years and I love it
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The facility is very clean at all times. The employees always have time for residents. They appear to be good to all residents. I have never seen an employee be short or impatient with a resident. They are a joy to interest with and it seems that each enjoys this time here
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I was very impressed with my tour experience at Pinewood Place. The staff did a great job showing me the rooms and layouts and were thorough with all information. It seemed like a great facility.
Response from Pinewood Square
October 13, 2022Thanks for the review and feedback, Scott! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
Recently when I went to visit my loved one her room reeked of urine. There were piles of dirty laundry. I don't think they've been properly caring for her. I think it's a short-staffing issue - there doesn't seem to be a mean-hearted person in the building. They just simply don't have enough workers. But I was really unhappy with the condition I found my loved one in.
Response from Pinewood Square
September 19, 2022Hi, thank you for the feedback. We appreciate you sharing your concerns, and we’re sorry to hear this. We’ll pass your feedback along to the team at Pinewood Place, and if you have any additional feedback, feel free to give us a call at 1- 844-Enlivant so we can better understand this. Thank you again! – Team Enlivant
The communication needs improvement.
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Response from Pinewood Square
August 24, 2022Thanks for the feedback, JP! We appreciate it. – Team Enlivant
The facility is very clean at all times, the employees always have time for residents. They appear to be glad to assist residents. I have never seen an employee be short or impatient with a resident. They are a joy to interact with and it seems that each enjoys their time here.
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Response from Pinewood Square
May 18, 2022Thanks for the 5 stars, Loretta! We appreciate it. – Team Enlivant
I would highly recommend Pinewood Place for anyone who would like to stay at a "friendly" living experience. I have lived here for two years and I "love it".
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Response from Pinewood Square
May 18, 2022Thanks for the 5 stars, Forrest! We appreciate it. – Team Enlivant
We toured Pinewood Place and we had a great tour experience and first impression. It was also very conveniently located. We did not choose Pinewood because they did not have the immediate availability that we needed and our heart was with another community.
Response from Pinewood Square
May 18, 2022Thanks for the 5 stars, Tiffany! We appreciate it. – Team Enlivant
[name removed] the executive director and [name removed] the orientation/sales gals are just wonderful. We absolutely love them and we tell them constantly how good of a job they are doing and their staff team is doing. The facility itself is extremely clean, but the house keeping in our loved ones room could be a little better, sometimes the floors look a little sketch. Our loved one absolutely loves the meals, and the activities area great. There are time she will not participate but they have a wide variety of different things. We have even participate in events ourselves and we think they are done very well. She is happy and feels comfortable being at Pinewood Place and knowing she has access to around the clock care. The care givers have just been a God send, they love her to death and are just so kind to her. They give her a lot of attention and companionship.
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Response from Pinewood Square
May 18, 2022Thanks for the 5 stars! We appreciate it. – Team Enlivant
Highly recommend it
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Response from Pinewood Square
May 18, 2022Thanks for the 5 stars, RC! We appreciate it. – Team Enlivant
I would recommend the community to others for their loved ones. My loved one enjoys the bingo which is available each day. There are a lot of activities available and pass out calendars to the residents. There is a lot of soup for meals and there is a menu for the residents to choose from. They recently changed cooks.
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We chose Pinewood Place because I was able to do an in person tour and the staff were extremely friendly here. The room sizes here are big, it is like a nice hotel room. The staff really care about the residents here, it is not just a job for them they it above and beyond that. I would highly recommend to others looking.
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We were not able to tour in person due to covid, so we sat outside the facility and the staff members logged in on zoom with us and showed us around the facility. They were all very welcoming and did a great tour. I like that this facility was all on one floor so it would be easy for your loved one to get around if they have any mobility issues.
See what the neighborhood has to offer and what’s nearby:
Pinewood Square offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Pinewood Square 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (843) 569-2520 to reach a resident at Pinewood Square.
To reach a resident at Pinewood Square call: (843) 569-2520
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.