Park Vista

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11 Reviews

• (6)

  A Place For Mom

• (5)

  SeniorAdvisor.com

Anybody but the activities department is extremely unresponsive for 1-5 days. The director of the facility is absolutely clueless. He fired people making money and hired lower wage workers. Lower pay means lower quality of care in some instances. My grandmother had an untreated c diff infection, minimal physical therapy, missed outpatient doctor's appointments, and was largely left alone in a fragile and weak state. I understand it's a pandemic and staff may be short. But to not speak with a nurse for 3 minutes on a shift or to speak with a therapy director for week(s), to missing crucial appointments. Absolutely inexcusable treatment. Ombudsman were contacted, the Ohio Department of Health was contacted. Do not send loved ones to this facility.

Please keep looking if you thinking of putting your loved one into this nursing care facility! Very understaffed which means that your loved one will be ignored. My 94 yr.old mother that was totally helpless was neglected on a daily basis. I had to be there everyday just to make sure she had water in reach, not to mention that her call button was usually on the floor where she could not possibly reach! The atmosphere was oppressive and sad. I moved her out of Park Vista after 2 mos. and she is very well cared for & happy at another facility, and I might add at the same cost.

The nurses aids are terrific human beings, but they are severely overworked. The nursing staff is sparse such that it can take 5 hours after requesting an ibuprofen tablet (for pain) to receive it. The physical therapy sessions are supposed to be 1-2 hours per day. What happens is that they take you down to PT, work with you for 15 min and then you sit there for the rest of the hour. The PT services are at best minimal and at worst a Medicare scam. I was told that there would be physicians available electronically, which did not turn out to be true. My mother's UTI went untreated for more than a week. This is not a place to be if you don't have an advocate fighting for access to minimal care.