Park Creek Place - PC

We chose Park Creek Place because of the location as well as when meeting with staff, I had a better feeling after talking to them. The room sizes at the facility were adequate for what he needed. We were only here a brief period of time but they were extremely compassionate and dedicated until my dads passing. I would recommend to others looking.

I was very happy with Tom. He explained things in detail, explained it again when we didn’t quite get it. Answered all our questions and gave us a nice tour. I liked the place very much. Nicely decorated, bright with lots of window. Smells good too!

We chose Park Creek Place because he liked that it was a smaller community and it was a better price for what he would be able to get. I would tell others who are looking just so they know that is private pay and they do not take medicare or medicaid. It is more of a month to month rent rather than a buy in. The room sizes here are small but it is big enough for his needs. Overall, I would recommend to others looking.

Park Creek seemed to be the best fit for us, our of the list of communities we looked at. We were impressed with the facility and the way that they presented themselves. Our loved ones moved in before COVID, and immediately our experience was impacted with the crisis. There was no visitation, or anything. We have little to no communication with them. Our loved ones declined very quickly. Our mother fell and we were not told in a timely manner, and she ended up going to the hospital. After a second trip to the hospital she passed away. Our father was left alone, and really the only contact he had with us was over the phone. During this time his hearing aids were lost, and his condition was so bad that we had to take him to the hospital. Shortly after arriving he passed away. We do realize COVID played a part, however we felt like the medical support and medical care was not up to standards and was not adequate..

We really liked how friendly the staff was especially the person who was in charge of the selling. This community has a nice outside garden that the chef could go grab fresh vegetables from. The size of the rooms are nice, our loved ones room is large enough for his bed and a small seating area.

I would tell them that they are very nice, compassionate staff and community according to my loved one. The location is a quiet, tranquil, and nice setting with wildlife. I like the food that I have tasted. The room my loved one lives in is a studio. The view is nice looking towards the woods. The apartment includes an ADA bathroom and microwave. The activities calendar isn't posted on a wall, or passed out to my loved one consistently. The activities aren't geared towards my loved one. My loved one feels it is more towards women, than men. The community experience is more like shopping than out to fun activities. The happy hour has confused the residents due to location and day of the week change. I feel that there are some activities could be more, and the residents are a little bummed out of activities, post COVID. This is prior to COVID regarding activities..

The building we toured exceeded my expectations. The entire was friendly and the all of facilities we went through were clean and well tended. The residents were very friendly and truly seemed like they are enjoying living there.

If you have a conscience, DO NOT send your loved one to this place. We just moved my husband’s grandmother out of here. This place is filthy and understaffed with indifferent employees. The poor people who live here just wander around aimlessly while being ignored by staff. While at this place, I came across a confused older woman who couludn’t find her room. Unable to find any staff to assist, I walked her around the unit until we found her room. Upon entering, I noticed there was an incredible amount of dirt on the floor, which looked like it hadn’t been swept or mopped in a month. After tucking her into bed, I was able to track down a staff member and I asked if there were any custodial staff who could clean her room. She responded with “I’m just an agency nurse how should I know?” So I asked her who would. I was directed to the Administrative Coordinator who informed me that there was no custodial service on the weekends. Mind you, the common areas were filthy and had trash on the floor, the window ledges were layered with dirt, and the carpets looked like they hadn’t been vacuumed since 2006. The elderly are high risk when it comes to infections, and living in the unhygienic conditions here certainly increases the chance of falling ill. These people cannot care for themselves, it is Park Creek Place’s responsibility to provide a comfortable and safe living environment for them and they are clearly not doing so. The residents here should be cared for with warmth and love, and it is heartbreaking to see that this facility does the exact opposite. Shame on you, Park Creek Place. This is the type of facility that you want to avoid at all costs.

If you have a conscience, DO NOT send your loved one to this place. We just moved my husband’s grandmother out of here. This place is filthy and understaffed with indifferent employees. The poor people who live here just wander around aimlessly while being ignored by staff. While at this place, I came across a confused older woman who couludn’t find her room. Unable to find any staff to assist, I walked her around the unit until we found her room. Upon entering, I noticed there was an incredible amount of dirt on the floor, which looked like it hadn’t been swept or mopped in a month. After tucking her into bed, I was able to track down a staff member and I asked if there were any custodial staff who could clean her room. She responded with “I’m just an agency nurse how should I know?” So I asked her who would. I was directed to the Administrative Coordinator who informed me that there was no custodial service on the weekends. Mind you, the common areas were filthy and had trash on the floor, the window ledges were layered with dirt, and the carpets looked like they hadn’t been vacuumed since 2006. The elderly are high risk when it comes to infections, and living in the unhygienic conditions here certainly increases the chance of falling ill. These people cannot care for themselves, it is Park Creek Place’s responsibility to provide a comfortable and safe living environment for them and they are clearly not doing so. The residents here should be cared for with warmth and love, and it is heartbreaking to see that this facility does the exact opposite. Shame on you, Park Creek Place. This is the type of facility that you want to avoid at all costs.

I am speaking about the personal care. They need to get their act together. Lack of communication, screwing up appointments for my loved one. It has been a complete mess from day 1. The place is clean, people seem nice and my loved one has made friends but they just can’t get their act together on the administrative side. The one nurse gave me wrong information and it takes asking multiple times to get an answer. Completely frustrated but they say they are working on it. The primary care doctor associated with the place is a life saver. The people at the memory care side are amazing. My loved one is not ready for that side yet.

Yes, clean and friendly. I guess I was expecting more care than what was provided. My father did not want to shower, I felt that more effort from the staff could have assisted him in showering. He was there 30 days and showered 3 times. I was there everyday! No one checked if he even was changing clothes or brushing his teeth. Even after I spoke to the staff, there was no change in hygiene. The last day he was there, when I arrived he had no sheets on the bed, he was lying on the air mattress on top of the mattress with no sheet! I did address the staff when I was leaving that day. While I was there, we talked, he said he didn't feel well, he hadn't eaten since lunch the day before, which he only had ice cream. I left him at 2:45 pm and 3:00 pm I received a call that he was on the floor unresponsive. Dad never regained consciousness and passed away at the hospital. Without an autopsy, I have no real answer as to what caused his death. I do not, in any way feel that Park Creek was responsible for his death. I do, however, feel that for the cost, a little bit more care could have been provided.

Beautiful Facility. [Name removed] was so energetic and engaging and kind. The residents were lively and engaged, and I arrived during exercise class and was invited to join while I was waiting to meet [Name removed] . Unfortunately, Park Creek Place is outside our budget, so we will Pass.

very nice facility. nice staff. loved the largest room available. menu was good. residents seemed to enjoy the activity they were doing and seemed to socialize with each other. activity calendar seemed pretty full. definetly on my radar to return.

I'am are very pleased with this community, and my mother is doing great since her move here. They have a good staff, and I know she is in good hands. They are kind, and have been helpful whenever needed. The community is well maintained. They provide nice meals, and good activities for the residents. Everything is working out very well for my mother in this community, and I would recommend it.

Stay far away bad place. If you care for your loved one don't go ,

I had a pleasant tour of this community. Everyone was very kind, and helpful. The community looked great, everything was very well-kept. The staff I met was very polite, and informative. My questions were answered. It was a lovely experience, but this community was a big larger than I would had liked.

My friend is still adjusting to living at this community. The staff are really good and encouraging to him. They offer daily activities and the food is ok. The community is kept clean and the grounds are beautiful. There is a building next door for memory care. I would recommend this community.

[Removed] was super nice. Staff seemed nice as well. If my mom was older and more feeble, this would be great. Saw many residents sleeping in wheelchairs which is not my mom at all.

I am happy with my mother's stay, but the facility promised us more than they have offered. They promised that they would do things like check up on her every few hours and help her often, but they don't really do this. I am also concerned about the fact that they don't have thermostats in the rooms, so my mother's room stays at about 58 degrees. They say they're working on fixing it, but they've been saying this for over a year, with no results. Overall, though my mother is receiving good care, it is very frustrating to have to work through these issues.

The staff have been encouraging, attentive, patient and kind to my mom. She likes to participate in the music activities and enjoys playing bingo. She has a nice apartment and they keep the community clean. The staff are responsive to my questions and with anything I need assistance with. You do not have to sign a lease and they did work with us. They have been accommodating and I would recommend this community.