Paramount Senior Living at Cranberry

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I've been very pleased with the community. The staff are engaging and talkative to my loved one. The hardest thing for me has been not been a lot of details given to me about my loved one. It would be nice to have more detailed information me about how my loved one is doing. If there are any issues the staff call and keep me updated me updated on my loved one.

We chose Paramount Senior Living because it had the memory care nursing staff that we felt was most appropriate for my father and it was conveniently located to where my parents lived. They do offer private and shared rooms but he is in a private room. The bathing that they do is not in their rooms, it is in the shower area in the hallways. They do also offer hospice care at this facility. I would recommend to others looking.

I know my loved one didn't like this community. I felt that the staff deceived me because they told me that they would take medicaid and they didn't. Most of the time the staff were quick to get back to me about any questions or concerns I had about my loved one.

He was only there for two days, but the staff was very accommodating to him when it came to food. He had to have soft food so they would mix it up for him, as well as provide a good variety of food to chose from. The layout was very nice, the only thing that was off was the rooms. At first the rooms looked very welcoming but once he moved in, it wasn't quite like that. They told me i would have a chair to sit in beside his hospital bed, but that was taken away and moved to a different room and i didn't have one. But his bed was very comfortable.

One time, we noticed a smell with my husband's bathroom and someone came and cleaned it immediately when we requested it. The staff was good about getting my husband to engage with the other residents, which I liked. They did well with accommodating for his care needs, including getting him a special wheelchair that he would not be able to fall out of. This helped him immensely. My husband noted he really liked the food and they had nice activities available for the residents, they even had animals one time. I was pleased with everything at Paramount. It was good place for my husband.

The person that was supposed to give me a tour had a baby that day and somehow they didn't call to cancel or make a plan for me. The executive director showed me around but didn't have so much as a sheet of paper, much less a brochure with information to give me. Weird. Pretty nice place, but I left there feeling uncertain that they have their act together.

Everyone from the director of Paramount Cranberry to the cleaning staff is cordial and respectful to my mother, They all are calm and have the patience my mother needs. The nursing staff was diligent with working with my mother on regulating her medications. We went through several other facilities that were a hospital setting and very expensive. Paramount is as close to a home as it can get and is very reasonable, especially with the quality of care they give. I gave them 5 stars and if I could give more I would. My father is 90 years old and they have been married for 67 years. He had taken care of her with her dementia for too long. He is so happy to have her receive such great care and it relieves some of the guilt of not being able to take care of her himself. It is so very nice to not have the worry of Mother and know she is well taken care of. As I keep saying Paramount id God's Gift.

Really loved the facility.[Name removed] was great! Spent time explaining everything. Will be following up with her today. Thank you for the referral.

The staff are very helpful & friendly. I'm so glad I was able to place my Mom in such a nice facility.

The worst place ever to put your loved one here....if you are thinking of doing this think twice, if you want your loved one to be isolated from their family this is the place to take them, also there rights are stripped from them.