8050 Doctor Emmitt Headlee St, Odessa, TX 79765
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
They do not take care of them and they starve their residents. We know someone else whose loved one is in here and they have the same complaints. They do not return phone calls and when we went to get her stuff, they were missing her items. They are very mean to their residents and family members. I would not recommend to anyone who is looking.
Response from Orchard Park of Permian BasinFebruary 5, 2021
Hello Marci. Your feedback is very important to us, and we would like to speak with you directly to get some more details and address your concerns. Please send your contact information to our regional vice president, [removed] at your earliest convenience. We would greatly appreciate talking to you to understand and address your concerns. Thank you.
Make sure you meet the staff, try the food, and tour the facility so you know what care your loved one will receive. I would definitely recommend this community to others.
Response from Orchard Park of Permian BasinJanuary 7, 2021
We're pleased to hear that you would recommend our community, and we thank you for your review!
Make sure you ask as many questions as you can and get what you need in writing. Make sure you know who everyone in the community is The rooms are nice and roomy, the food was not bad and served restaurant-style. I would recommend this community but do your research.
Response from Orchard Park of Permian BasinNovember 20, 2020
Thank you for taking the time to provide your honest feedback. We're glad to hear that you would recommend our community! We would love to learn more about how we could earn your 5-star rating. Please feel free to contact us directly at [removed] to speak with our Executive Director so we can learn more about your experience.
Before COVID the activities at Orchard Park were excellent, they would bring in live entertainment, as well as bring in support dogs for the residents. What really stood out to us was how clean it was kept, it had no fowl smells and it was homey feeling. The food was okay, about average.
Response from Orchard Park of Permian BasinNovember 11, 2020
We appreciate you sharing your experience with us and providing your honest feedback. Currently, we maintain our cleanliness and look for new, safe ways to stay active while social distancing. Our team members are dedicated to the wellbeing of our residents, and we are very proud of them.
Everyone is so friendly. The facility stays clean and smells clean. Our Nana is so happy and stays active. The only thing we could complain about is sometimes communication is not that great. She missed a Dr appointment because a message wasn't relayed.
Response from Orchard Park of Permian BasinJune 21, 2019
Thank you for your review, C White. We take great pride in providing the best possible resident experience.
The staff was very friendly. The aids are probably not paid as much as they should be and I think there are some turnover issues but they were extremely friendly and very easy to work with. They always greeted me and knew who I was. In fact, I don’t know how many times while I was there at lunch or dinner that they would ask if they could get a plate for me at no extra charge. The food was extremely good and there was plenty of it. I think if I were the one doing it, I wouldn’t have served as much but there were plenty of options as to how the food was served depending on the residents’ individual needs. The facility itself was kept very clean. They had a man with a guitar come in and sing, someone would come in to play the piano, and they provided a calendar each month with all of the different activities available so there was always something going on. Overall, it was a good experience.
I have no complaints about the experience I had at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. It was just no the right fit in the end decision.
The staff at this community are excellent. The residents, however do not seem to communicate much with each other. The food seemed to be ok and they do take good care of the community. Things were great the first year we were there, unfortunately they have had some staffing changes and things declined. They have hired some new staff so we are hoping things will improve.
I am not very pleased with my experience with this community and the staff that work there. I had spoke with a lady who gave us the tour who had promised us things on two different occasions and failed to follow through. I just thought if they where already breaking promises now how would they work if my wife actually made the move in there. I was not happy or impressed with there work ethic and would not recommend them.
We put my dad in this facility around a year ago. Upon arriving we were very very impressed from the look of things. It is a very beautiful environment and very inviting. The staff were very friendly. Unfortunately that is all that is good about this place. There are no nurses or doctors on staff. The residents are also not watched carefully as some of them require this. We ended up moving him to a different facility. And for me having nursing experience in the past I have been totally against nursing homes but it ended up being a nursing home where he went. Still not sure if I'm a big fan of nursing homes but this one has changed my outlook. Orchard Park is a pretty place but your love ones don't need a pretty place they need good care. Also when we get ready to move him he had nothing that he started with they had messed up his furniture that was there that even lost his glasses and his dentures. I would not recommend putting your loved one here.
I am very happy with this community. My mom is doing good. The staff is wonderful at all times. My mom is happy with the meals that are being served. They are offering her a lot great activities that she in being involved in. You can see that this community is great because of the other residents. always seem so happy here. I highly recommend this community for other families who want a loved one to get excellent care and the great value.
While my father was at the Orchard, they wouldn't change him. If he was asleep they wouldn't wake him up to feed him. The way they treated the residents is why so many of them had fallen and passed away. We wound not recommend this place to anyone! Also, while my father was there, a lot of his things were getting stolen and we never got them back.
From what my daughter tell me they run a great program. Nothing was wrong and she enjoyed the visit with everybody. They treated her very well. She got to look at the room and take pictures. The location is the main reason we did not pick, it was not as close to our family.
The community here is outstanding. The staff is helpful and caring. The food is wonderful. The activities are very helpful to stay active. I highly recommend this for other families for great care.
Very nice, new, and clean. Very knowledgeable marketing director. When I checked them out on social media, ALL my friends (except one) said emphatically DO NOT put your mother there!
My wife has been doing well and adjusting good with her move into Orchard Park. The community is very clean and nice looking my wife has a room of her own with her own bathroom and the room is nice and big. All the nurses and staff around here are always smiling and very kind to me and her. The food is good she enjoys the breakfast. Overall it has been a great experience for us and I would recommend this community.
The care is great, I just think they are understaffed. I don't know anything they can improve on. The man who took me on the tour was a super nice guy and very knowledgeable and friendly, so I was impressed by that. Everything they told me about it was true, and it was a good facility.
We had a bad experience at this facility. My loved one fell from the bed. He was in a coma. They mixed up his laundry. They had him wearing someone else's clothes. They only cleaned the room once a week. They did not ever bathe him. They didn't use any of the towels. The nurses were very nice. We were over charged. We were very disappointed. I can't believe they didn't give him a sponge bath. I wouldn't recommend.
Very nice facility. Mitchell and other staff were very cordial and welcoming.
Management is very efficient about communicating with us. The community is clean and the staff is very friendly. They were initially understaffed, and we were in memory care. They were good with general care, but memory care could use some specific training with. They were very attentive to our concerns and willing to make the improvements, and already seem to be. Everyone there was wearing multiple hats, until they could get properly staffed, and the activities director was stretched really thin. They have handled unique challenges in a remarkable fashion, they are great at emergency response. They had a flood during a really bad rainstorm and they handled it remarkably well.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.