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Options For Senior America -Frederick

1309 Orchard Way 3rd Floor, Frederick, MD 21703

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2 Photos available
Hollie H - Resident/client
5.0
Love 'em!

I love Options for Senior America, the staff are very friendly and professional, caring, and I will not hesitate to recommend to friends and family.... Read more

Read all reviews

About the agency

Options For Senior America Corp. started providing home care services in late 1989 to the residents of the Washington, DC metropolitan area. What started as a handful of customers grew substantially due to the personal customer service that the company's management has always been keen to provide.

Today, OPTIONS, a non-medical home care organization, has several offices in the states of Georgia, Maryland, Ohio and Virginia, serves hundreds of families a year, and can extend its long-term live-in services to any region on the East Coast of the United States.We are constantly screening candidates for care provider recruitment.

We believe that it is essential to keep a readily available pool of good caregivers to choose from. Each and every applicant for a Home Health Aide position at OPTIONS undergoes a thorough screening process before they are added to our roster. We first conduct a face-to-face interview of each applicant by a senior staff member. During the interview, we determine the applicant's qualifications, assess their talents, and evaluate their interpersonal attributes and special skills. A competence test determines their level of knowledge, and a minimum of two relevant references must be thoroughly checked. All of these elements of the screening process...

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
Options For Senior America -Frederick is a community within Options For Senior America properties. See all Options For Senior America communities.

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Reviews for Options For Senior America -Frederick

4.5
Write a Review

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

No data collected

Care Services

4.5

Activities

4.5

Staff

5.0

Value for Cost

4.5

Overall Experience
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1-12 of 12 reviews
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5.0
Hollie H - Resident/client
Home Care
July 8, 2021
Love 'em!

I love Options for Senior America, the staff are very friendly and professional, caring, and I will not hesitate to recommend to friends and family.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Home Care
November 13, 2018

Need more business like this

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
M.P. Smoth - Toured community
Home Care
October 1, 2018
Dependable and friendly

My husband relates well with all providers. That is important to me.What I like most about Options is the overall dependability and friendliness of the providers. I have a high degree of trust in all care providers.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous
Home Care
June 14, 2018

Options for Senior America has been my care-giver of choice for five years. From management to the field employees, attention to detail, customer response and compassionate attitude are at the forefront of any customer service vocation. The team at Options adheres to all. Building and maintaining a customer service team with these characteristics is vital. God willing, I will be a client of Options for Senior America for many years to come.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Hardy Stone - Toured community
Home Care
June 14, 2018

Options for Senior America has been my care-giver of choice for five years. From management to the field employees, attention to detail, customer response and compassionate attitude are at the forefront of any customer service vocation. The team at Options adheres to all. Building and maintaining a customer service team with these characteristics is vital. God willing, I will be a client of Options for Senior America for many years to come.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Thomas Tolley - Toured community
Home Care
May 26, 2018
Highly Recommended, professional and compassionate and their pricing is competitive

Options took care of my mother 24/7 for 9 years after she had her stroke until we were forced to sell mom's house due to its deteriorating condition. Options was professional and compassionate and their pricing is competitive.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Richard D. - Toured community
Home Care
April 5, 2017
They're very thorough!

We contacted several agencies. We finally chose Options because of their thoroughness, generous agreement, cost, and understanding staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous
Home Care
January 30, 2017
Verified Review
Staff need improvement!!

It was a little confusing since the beginning. The first day, A caregiver and nurse came for 4 hours to do an evaluation and I got charged for the 4 hours. Then, the first lady was not a good fit, I would give her a 1 out of 5. Then one day, she said my husband was a handful and she would not be coming anymore. The second lady was very friendly and my husband liked her, but one morning she was 2 hours late and when I called her she said she had slept in. I think they have a lot of improving to do with their staff.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Hettie B. - Toured community
Home Care
January 18, 2017
Very responsive to our needs

We were referred to Options by A Place For Mom. We chose them because they responded to our needs much faster than expected. They made the process easy at a difficult time for me.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
March 21, 2016
Verified Review
I was very satisfied with them

I was very satisfied with them. We only used them for a short period of time, but they did a good job when they were here. They were reliable for us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
November 5, 2015
Verified Review
Good experience

Our experience with Options for Senior America was a good one. The administrative staff was very helpful, and the person they sent to help was very nice. I don't have any complaints about the service!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Bridget S
Home Care
November 1, 2013
Verified Review
This company place a wonderful live-in caregiver with us

It has been only a week since my dad moved home from the nursing home and a live-in caregiver moved in also. He is so much happier! And I am so relieved that he has the one-on-one care he deserves and needed. While my review is not of a facility, it does accurately reflect the services our live-in caregiver provides for my dad.


Frequently Asked Questions about Options For Senior America -Frederick

Options For Senior America -Frederick has received an average review rating of 4.5 based on 12 reviews. See all reviews.

Call (301) 624-5630 to reach Options For Senior America -Frederick.

To reach Options For Senior America -Frederick call: (301) 624-5630



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.