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Options for Senior America Annapolis

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801 Compass Way , Suite 4, Annapolis, MD 21401

24 reviews
For services offered:
(866) 374-4058
home-care
Options for Senior America Annapolis
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Options for Senior America Annapolis
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anonymous
-
Family/friend
5.0
A good agency
We had a great experience with this home care agency. The caregivers that came out to the house were professional and personable . They were great companions. They made setting up the service easy and were very informative. I liked that I always spoke to a person when I called and not

About the facility
Options for Senior America Annapolis

Options For Senior America Corp. started providing home care services in late 1989 to the residents of the Washington, DC metropolitan area. What started as a handful of customers grew substantially due to the personal customer service that the company's management has always been keen to provide.

Today, OPTIONS, a non-medical home care organization, has several offices in the states of Georgia, Maryland, Ohio and Virginia, serves hundreds of families a year, and can extend its long-term live-in services to any region on the East Coast of the United States.

We are constantly screening candidates for care provider recruitment. We believe that it is essential to keep a readily available pool of good caregivers to choose from. Each and every applicant for a Home Health Aide position at OPTIONS undergoes a thorough screening process before they are added to our roster. We first conduct a face-to-face interview of each applicant by a senior staff member. During the interview, we determine the applicant's qualifications, assess their talents, and evaluate their interpersonal attributes and special skills. A competence test determines their level of knowledge, and a minimum of two relevant references must be thoroughly checked. All of these elements of the screening...

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Senior living options offered

Home Care

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for Options for Senior America Annapolis

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Options for Senior America Annapolis
Options for Senior America Annapolis

801 Compass Way , Suite 4, Annapolis, MD 21401

A Homemade Plan - Annapolis
A Homemade Plan - Annapolis

192 Duke of Gloucester Street, 2nd FL, Annapolis, MD 21401

Assisting Hands Home Care of Annapolis undefined
Assisting Hands Home Care of Annapolis

170 Jennifer Road Suite 120, Annapolis, MD 21401

Chesapeake Caregivers
Chesapeake Caregivers

1410 Forest Dr St 31, Annapolis, MD 21401

Review score not available
9.0
Review score
16 reviews
9.0
Review score
16 reviews
5 star
69%
4 star
6%
3 star
19%
2 star
6%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
12 reviews
8.0
Review score
12 reviews
5 star
75%
4 star
17%
3 star
8%
2 star
0%
1 star
0%
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Services
at Options for Senior America Annapolis

Community Amenities

Languages spoken

  • Spanish

Reviews

for Options for Senior America Annapolis

Overall Rating
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.8
Staff
Meals & Dining
Activities
4.8
Value for Cost
4.8
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Russ Russell - Toured community
Home Care
September 3, 2019
5.0
Like oil poured on the water Sandie Johnson calmed the troubled waters.
Optimal responses to chaotic situations; when in the middle of crisis it's reassuring to know that you have someone to help formulate and implement your plan B. Daily life is difficult for us, simply with me being a full time caretaker for my wife, taking care of day to day living. However that also creates it's own challenge, when you find your self a single point of failure. Add to this volatile mix the impact of accumulated years on these old bones, and I woke one morning realizing that I had a ticking bomb. In keeping with life long training, I keep in mind Proper Prior Planning prevents P*ss Poor Performance, I knew I needed a change to the existing paradigm as sure as Thelma and Louise, I was headed over the cliff. That's where Options for Senior America comes in. From the start, working with [name removed] was like meeting a comfortable friend - the surprise was that it was the first time. She is great! Flexible and scalable solutions were worked out, and everything suddenly became calm. She offered experience and perspectives for what we had been thinking were unique showing us alternatives to address the challenges we were facing, as a single point of contact for all of these needs. By leveraging her experiences and bring to bear her skill sets demonstrating her expertise repeatedly and to good effect, [name removed] ook on the aspect of a Guardian Angel to help us with our insoluble problems. Without her skills and help, we would be floundering; now we have the kind quality and essential assistance we have been looking for. Kudos, Ms. [name removed].
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Golfer guy - Toured community
Home Care
August 14, 2019
5.0
Verified Review
Options is the last phone call you will have to make.
My mother and I have been through a rough time finding dependable and reliable care givers for her. Doing it on your own is very hard because you don't know who to trust. (and we trusted the wrong people). I found a business card in the Post office with Options name and thought why not try...[Name removed] answered the phone and was so nice and transferred me to her boss, [name removed], she listened to my issues and trusted me she could find the right person (people) to help us. Well she did not lie! If one caregiver cannot come in than they send another. We have not had a caregiver we do not like, my mom loves them all. Highly recommend!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
David A... - Toured community
Home Care
August 1, 2019
5.0
The first phone call made the deal!
I have been worried about my mom having COPD, she lives alone and a hour or more away from us. The Branch manager and I have talked off and on for over a month, I finally had some time to meet with her and she actually traveled over an hour just to meet face to face. I was able to meet the two owners, brothers, that obviously know what they are doing to be hiring such skilled people. 30 years in business says a lot and the resources that the manager was able to give me were incredible. As a business owner myself I expect higher standards. I am getting that with Options! Feeling better knowing that Options will be there for my mom! Highly recommended!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
William E. - Toured community
Home Care
July 30, 2019
5.0
Excellent!
Got Options name from the Departmenet on Aging Resource Guide. We did not contact other agencies as the initial contact was excellent with Options both Community Relations Manager and Care Coordinator.We will use Options again as we need to.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Chris S. - Toured community
Home Care
June 21, 2019
5.0
Great job!
They are flexible with hours and if my Mom is not happy with a caretaker, they will assign her a different one. I think the manager does a great job and I appreiate all that's being done for Mom's care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Arline K. - Toured community
Home Care
June 21, 2019
5.0
Flexibility
Flexibility, responsiveness to schedule changes are the best thing I like about Options.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Phyllis H. - Toured community
Home Care
August 14, 2018
5.0
Very effective staff
Office staff very effective. Any staffing problems, [Name removed] works hard to accommodate! New employee called to introduce and to assist. The care provider [Name removed] is good. and the overall service is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Geff L. - Toured community
Home Care
August 14, 2018
5.0
Enjoyed having new provider
The care provider [Name removed] was only a fill in and on an as needed basis few times. Enjoyed having new care provider [Name removed] . Spoke to the manager Katie regarding having [Name removed] permanent care provider going forward. My father-in-law loved having her. She goes above and beyond to help us out.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Betty Owens - Toured community
Home Care
July 24, 2018
5.0
Superb customer service
Got Options name from the Internet. We spoke to few agencies but decided to go with Options because [Name removed], the Community Relations manager was compassionate and had a wonderful demeanor. Superb customer service. They went above and beyond. Overall experience so far is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Maria R. - Toured community
Home Care
July 24, 2018
5.0
Verified Review
Best customer service!
Best customer service from [Name removed], the care coordinator, and [Name removed], the community relations manager. [Name removed] has dropped by several times to check up. Both caregivers assigned to my mother are excellent and the staff is very responsive.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
R. Vitas - Toured community
Home Care
July 19, 2018
5.0
Quality service
They deserve a 5 in all aspects of their home care services from caregivers to staff at branch and corporate office.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Gale Bernoski - Toured community
Home Care
August 29, 2017
5.0
Price and 24/7 live-in service
Work Life Services at NSA gave us a few names of agencies. We contacted several and selected Options because of their price and 24/7 live-in service. They were professional and responsive to our needs and their caregivers were aware of their duties. The overall experience with Options was excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
August 23, 2017
5.0
Verified Review
A good agency
We had a great experience with this home care agency. The caregivers that came out to the house were professional and personable . They were great companions. They made setting up the service easy and were very informative. I liked that I always spoke to a person when I called and not a recording. I would use this service again and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kevin L. - Toured community
Home Care
June 9, 2017
5.0
Only option we had
A Place for Mom gave us the name of this agency. We called them and the initial contact was excellent. The staff were professional and responsive to our needs and the care providers performance is very good. So far overall experience is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
April 20, 2017
1.0
Horrible service. Contracted for 4hrs per week. NO service for 3 out of 4 weeks. was billed for hours where no service was provided closed contract would not recommend the agency
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Jenny - Toured community
Home Care
April 5, 2017
5.0
Very helpful
Veteran Affairs referred us to this agency. They were very fast and very helpful in starting the service. Excellent service.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Leona I. - Toured community
Home Care
March 13, 2017
5.0
Verified Review
Quality of their personnel
This agency was referred to us by The Alzheimer's Association of MD. Several names were given to us but Options was recommended first. I had used Options in the past because of the quality of their personnel. This agency is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Lynn O. - Toured community
Home Care
February 23, 2017
5.0
I love the personalized approach.
We chose Options because of [Removed] who provided the best service and support of any agency. I love the personalized approach. Though one of the aides interaction with my mother was fair, the overall quality of the home care services is excellent. [Removed] represent the caring and professional values of the company. Their high standards of excellence reflect in the care provider. The customer service in meeting the complex and diverse needs of my family is exemplary.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Edward C. - Toured community
Home Care
August 21, 2016
5.0
Reliable care giver
My wife and I have had an excellent experience with Options. What we like the most is the reliability of the care giver Jessica.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Edward - Toured community
Home Care
June 29, 2016
5.0
Very responsive to my requests.
The staff are very professional and responsive to my requests. Toni and Anne are excellent representatives of your company. Jessica Carter is a wonderful caregiver and my wife is very fond of her. She is sweet and has a great attitude. We are pleased to have her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

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around Options for Senior America Annapolis

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Frequently Asked Questions
about Options for Senior America Annapolis

Call (410) 224-2700 to reach a resident at Options for Senior America Annapolis.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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