Oakmont Livonia

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6 Reviews

• (4)

  A Place For Mom

• (2)

  SeniorAdvisor.com

Oakmont knows how to put on a show. While the ladies at the desk are genuinely kind and caring, the director is in a league of her own. [Name removed] is a two-faced bimbo that claims she gets all her rules from “corporate” And assures you that your loved one is being protected and well cared for. This isn’t the case at all. In this very stressful “unprecedented” time of this pandemic, the residents have been in their apartments without the ability to even go outside for over a month. The meals that are provided are extremely small and usually bland. Two pieces of pineapple and a few slices of banana hardly count as a fruit bowl for breakfast. And a half of hot dog bun with one piece of lunch meat turkey is not considered a turkey sandwich. Yes, the residents can make food in their apartments, but they cannot leave to get groceries, so their resources are limited. Cleaning services have ceased with the exception of weekly laundry and daily trash emptying to limit contact and promote social distancing. That was a good call. However, the staff that is bringing meals or emptying the daily trash enter the residents apartments frequently with little to no protective gear. A face shield without a mask is not effective. These residents are vulnerable in this pandemic and Oakmont is blatantly showing that they don’t care. When asked about what they are doing to protect their residents, [name removed] answers that she is “following corporates protocol.” Clearly corporate is in it for the money, not the concern of the older population and providing a safe living environment. Many residents, after being quarantined to their apartment for longer than 14 days have become sick with COVID19. Clearly it is being transmitted from the staff that is entering the apartments while not properly geared up. And I f asked too many questions about what they are doing to protect your loved one, [Name removed]'s response is always “you can chose to take your loved one out.” Why would anyone want to be ripped from their home during this pandemic? That is not in the best interest of the elderly. A population that thrives on consistency and familiarity deserves better care. Even before COVID-19, Oakmont promised a certain level of amenities and failed to live up to the standards they promised. If you are looking for a home for your loved one, talk with the residents to get their opinions, and most likely you will choose to look elsewhere for your loved one to call home.

We brought my mother here over a year ago and she did NOT want to go but after a few months even she loved it! We visited Oakmont Livonia first and after seeing a few others came back to it because of the people and the cheery atmosphere and cleanliness of the facility. It is well run with an awesome activity director who keeps the residents happy and active with awesome day trips and luncheons and craft classes and drama and choir. Food is great also! Definitely recommend it for seniors requiring extra assistance with meals, cleaning, laundry etc. Great facility!

My parent lived here and I cannot recommend this facility. Many, many issues with this facility. Lack of help and assistance. I was unable to leave cash as it kept disappearing, including the bingo money. Many, many items disappeared from the room or via the laundry. Much money was spent replacing those items. Was extremely disappointed with this facility.