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Novi Lakes Health Campus

41795 Twelve Mile Rd, Novi, MI 48377

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Novi Lakes Health Campus community exterior
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Novi Lakes Health Campus in google map
Darlene C - Loved one of resident/client
5.0
The Best Around

This place is simply amazing because of the wonderful staff, caring on site management, wonderful food service, incredible activities staff and remarkable PT. Granted they are at times understaffed as is every facility but when they are every person on the staff from the Executive Director down pitches in to help. The Executive Director [name removed] is remarkable they not only cared for our mom while she was there…they cared for us and did everything they could to make our stay exceptional. They literally saved my mom’s life.... Read more

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About the facility Novi Lakes Health Campus

Novi Lakes Health Campus in Novi, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

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Amenities at Novi Lakes Health Campus

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Assisted Living communities nearby

1 / 2
Find assisted living
There are 69 facilities near Novi, MI

Novi Lakes Health Campus

41795 Twelve Mile Rd, Novi, MI 48377

$X,XXX+ monthly

3.4

(24 reviews)

Studio, Semi-Private

Welcome to exceptional senior living in Novi, Michigan! Located near beautiful Pavilion Shore Park, Twelve Oaks Mall, and a variety of fun places to dine, our residents never want for opportunities to explore the surrounding community. For those who stay on our campus, our Life Enrichment Team...

Jewish Senior Life - West Bloomfield

6710 W Maple Rd, West Bloomfield, MI 48322

$X,XXX+ monthly

4.0

(3 reviews)

1bd, Semi-Private

Jewish Senior Life is an assisted living community that is located in the beautiful town of West Bloomfield, Oakland County, Michigan. Our community is located where you can enjoy beautiful rolling hills. West Bloomfield is a great place to live, and families that visit here will find it a very...

Westlake Health Campus

10735 Bogie Lake Rd, Commerce, MI 48382

$X,XXX+ monthly

3.0

(5 reviews)

Studio, 2bd, Semi-Private

Westlake Health Campus offers a virtual continuum of care from independent living through SNF. The campus is about five years old and is nestled in a countrified environment.Their independent living villas are virtual two-bedroom condos with a deep, one-car garages. Includes washer and...

The Woodhaven Retirement Community

29667 Wentworth St., Livonia, MI 48154

$X,XXX+ monthly

3.5

(5 reviews)

Studio, Semi-Private

The Woodhaven Retirement Community is Livonia’s only full service retirement community offering all levels of care including independent living apartments, assisted living, Alzheimer’s care, adult day services and Medicare certified skilled nursing, rehabilitation and post hospital recovery. ...

Reviews for Novi Lakes Health Campus

3.4
Write a Review

Cleanliness

3.7

Friendliness

3.5

Meals & Dining

5.0

Care Services

3.5

Activities

3.4

Staff

5.0

Value for Cost

3.4

Overall Experience
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6
Date Submitted
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Reviewer
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Care Received
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1-20 of 24 reviews
Sort by

5.0
Darlene C - Loved one of resident/client
Assisted Living
June 23, 2022
The Best Around

This place is simply amazing because of the wonderful staff, caring on site management, wonderful food service, incredible activities staff and remarkable PT. Granted they are at times understaffed as is every facility but when they are every person on the staff from the Executive Director down pitches in to help. The Executive Director [name removed] is remarkable they not only cared for our mom while she was there…they cared for us and did everything they could to make our stay exceptional. They literally saved my mom’s life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


0.5
Lanney smithen - Loved one of resident/client
Adult Day Services
January 31, 2020
No care

Horrible place for my grandma. They ignored her care constantly & nurses were very rude. Will not take any family member there ever again. Would highly NOT recommend.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Lakeisha J. - Loved one of resident/client
Adult Day Services
December 10, 2019
Smoke and Mirrors

This place needs to be shut down, my grandfather was here and the service is non-existent. The workers have a terrible attitude and no family member should be left in their care. Lots of show this place and zero action. They need to be reported to the health department for so much negligence.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.5
anonymous - Loved one of resident/client
Adult Day Services
September 15, 2019

My 87 year old Mother had a 4 week stay following a hip fracture. PT, OT, Speech Tx very good. Attractive new facility, but the building does not provide patient care. Poor staffing, unfriendly, unhelpful, sometimes rude staff. I was told once to go search for help down the other halls myself. Another time, the nurse told me she had 14 patients to medicate before she could help; she did not offer to find alternative help. I'm an RN myself and these responses by nurses was appalling. I found my Mom left in the dining room by herself two days after the hip surgery, she was trying to move herself; no one ever returned for her. Immediately post op, I was there 2 hours with her and no one checked on her, no one brought ice for her hip, they did not check on her in her room or offer her liquids, she was like a sack of potatoes left on her bed. I left messages for upper management regarding these happenings, but no response. While I was told NL staff would help with paperwork, appointment, and transportation, I did it all myself. There were activities, though I'm not sure staff made sure residents were transported to participate. Food was decent. The NPs were helpful; we did not have contact with the MD. Nursing and staffing always are the weak link in the care facilities. There is a lot of room for improvement. I would've expected excellence. I agree with review above; OK for a short stay if your loved one has good cognition and can communicate their needs.

Cleanliness

3.5

Friendliness

1.5

Care Services

2.5

Activities

2.5

Value for Cost

1.5


5.0
Sarah Rau - Loved one of resident/client
Adult Day Services
August 13, 2019
My dad made it home because of Novi Lakes

My dad had a wonderful stay. I never thought I would be able to take him home again, but he's home now because of the great care the staff takes of their residents. I would recommend this place!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


3.5
Steve - Loved one of resident/client
Adult Day Services
February 7, 2019

If your loved one’s mind is still semi-sharp, and it’s a temporary stay, this place is fine. The PT/OT is very good, the food is ok (ok is great in comparison to other places), and the staff is luke warm friendly enough. My mom can hit the red button all night long and make sure she gets the care she needs. Also, I’m in there every day pressing the flesh with aides, nurses, and admin staff. If: 1) my mom had serious cognitive issues; 2) It was a long term stay; 3) I wasn’t able to visit on almost a daily basis; I would look elsewhere.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


0.5
anonymous - Loved one of resident/client
Adult Day Services
December 14, 2018
Poor Service

I am visiting my God-Mother, it's 8:30 pm and [name removed], the [date removed] nurse on duty has yet to give my God-Mother her medicine. When I went out to inquire, she was sitting with [name removed] talking and playing on her phone. This is totally unacceptable!!! My God-Mother takes her medicine at 7:15-7:30 pm and it is now 8:27 pm. She has dementia and NEEDS to be on a schedule. I plan to call the Executive Director, [name removed] in the morning [date removed]. I am totally dissatisfied. Communication is poor. Don't bring your family members here! The staff is lazy, they don't communicate with family and the care is marginal. Glad my God-Mother is only here at Novi Lakes for rehab and for a short time.

Cleanliness

3

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
anonymous - Loved one of resident/client
Adult Day Services
August 9, 2018
Don’t go there!

My mother may die because her surgical wound is not being cared for. The house doctor is wonderful and insisted on cleanliness and changing of dressing but the staff didn’t follow through. As this is life-threatening now, we have to address this. I wouldn’t recommend this facility to anyone.

Cleanliness

2

Friendliness

2

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Patrick Skaja - Resident/client
Adult Day Services
June 7, 2018
Verified Review
Review of Novi Lakes Health Campus

Novi lakes had done pretty well so far! Staff very friendly and attentive. Enjoy working with staff members!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

The staff has been wonderful. The food is good too. We have a lot of choices.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

Beautiful community. Residents are well cared for by a friendly, caring staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Lois Williams - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

I am very satisfied with the staff. The meals are great. The therapy team is really good too.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Ronald Bebes - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

I believe progress is being made to make this a good facility.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Jessie Aston - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

I love this place! To me it's as close to perfect as can be! I just love the people, they are all more than willing to help me when I need it!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
Pat Beher - Loved one of resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

I think the residents need more attention to their personal hygiene. I think the therapy dept. does a wonderful job. The office does a great job too.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
Karen W - Loved one of resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

My mom has been here for about 1 1/2 yrs. The staff is very friendly and caring. They have lots of activities for mom to do. There has been some turnover in staff lately but they are handling it professionally.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Larry Zook - Loved one of resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

My mom has been here since January and really likes it. Her family including me appreciates the kind care she recieves. Great, caring and kind team all!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Charles Ron Horvath - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

Great staff, very friendly workers, excellent food services, good medical nurses, activities are fun and everyday is something new. Resonable prices and billing is acsesible at all times.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Richard Rytel - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

95% of the people are absolutely friendly, pleasant to work with. The residents are also very friendly and approachable.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Gloria Straub - Resident/client
Adult Day Services
May 25, 2018
Verified Review
Review of Novi Lakes Health Campus

I like how nice the staff is to me. My therapy services have been wonderful. My favorite food are made on a regular basis and my eggs are made to order every morning.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Novi Lakes Health Campus

Novi Lakes Health Campus offers Studio and Semi-Private. Learn more.

Novi Lakes Health Campus has received an average review rating of 3.4 based on 24 reviews. See all reviews.

Call (248) 449-1655 to reach a resident at Novi Lakes Health Campus.

To reach a resident at Novi Lakes Health Campus call: (248) 449-1655



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.