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Novi Lakes Health Campus

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41795 Twelve Mile Rd, Novi, MI 48377

24 reviews
Add review
5 star
50%
4 star
13%
3 star
8%
2 star
4%
1 star
25%
See all reviews
5.6
Review score
381 reviews
112 facilities
For more information about senior living options:
(866) 374-4058
Novi Lakes Health Campus
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Novi Lakes Health Campus community exterior
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Novi Lakes Health Campus in google map

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Darlene C
-
Family/friend
5.0
The Best Around
This place is simply amazing because of the wonderful staff, caring on site management, wonderful food service, incredible activities staff and remarkable PT. Granted they are at times understaffed as is every facility but when they are every person on the staff from the Executive Directo

About the facility
Novi Lakes Health Campus

Novi Lakes Health Campus in Novi, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Adult Day Services

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Amenities
at Novi Lakes Health Campus

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Room Service
  • Professional Chef
  • No Sugar
  • Vegetarian
  • Meals Provided
  • Organic
  • Special Dining Programs
  • Gluten-free
  • International Cuisine
  • Anytime Dining
  • Guest Meals
  • Low / No Sodium

Room Amenities

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Cable or Satellite TV
  • Handicap Accessible
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Common areas

  • Barber Shop
  • Meeting Room
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outside Patio
  • Central Fireplace
  • Computer or Media Center
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Billiards Lounge
  • Arts and Crafts Center
  • Golf Course or Putting Green
  • Jacuzzi
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Activities Off-site
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Trivia Games
  • Activities On-site
  • Birthday Parties
  • Intergenerational Programs
  • Karaoke
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Community Service Programs
  • Stretching Classes
  • Art Classes
  • Holiday Parties
  • Wine Tasting
  • Live Well Programs
  • Dances
  • Reminiscence Programs
  • Wii Bowling
  • Sensory-based Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Happy Hour
  • BBQs or Picnics

Compare

Novi Lakes Health Campus community exterior
Novi Lakes Health Campus

41795 Twelve Mile Rd, Novi, MI 48377

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Waltonwood Twelve Oaks
Waltonwood Twelve Oaks

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Review score not available
10
Review score
16 reviews
10
Review score
16 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
16 reviews
9.3
Review score
16 reviews
5 star
69%
4 star
25%
3 star
0%
2 star
0%
1 star
6%
9.3
Review score
34 reviews
9.3
Review score
34 reviews
5 star
38%
4 star
35%
3 star
3%
2 star
9%
1 star
15%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

No

Household chores

No

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Adult Day Services

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Novi Lakes Health Campus

24 reviews
5 star
50%
4 star
13%
3 star
8%
2 star
4%
1 star
25%
Trilogy Health Services
5.6
Review score381 reviews112 communities
Write a review
A Place for Mom has scored Novi Lakes Health Campus with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Novi Lakes Health Campus has 24 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.7
Friendliness
3.5
Care Services
3.5
Staff
5.0
Meals & Dining
5.0
Activities
3.4
Value for Cost
3.4
A Place for Mom has scored Novi Lakes Health Campus with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Novi Lakes Health Campus has 24 reviews with an average "overall experience" of 3.4 out of 5.
Parent company
Trilogy Health Services
5.6
Review score381 reviews112 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Darlene C - Family/friend
Assisted Living
June 23, 2022
5.0
The Best Around
This place is simply amazing because of the wonderful staff, caring on site management, wonderful food service, incredible activities staff and remarkable PT. Granted they are at times understaffed as is every facility but when they are every person on the staff from the Executive Director down pitches in to help. The Executive Director [name removed] is remarkable they not only cared for our mom while she was there…they cared for us and did everything they could to make our stay exceptional. They literally saved my mom’s life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lanney smithen - Family/friend
Adult Day Services
January 31, 2020
0.5
No care
Horrible place for my grandma. They ignored her care constantly & nurses were very rude. Will not take any family member there ever again. Would highly NOT recommend.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Lakeisha J. - Family/friend
Adult Day Services
December 10, 2019
0.5
Smoke and Mirrors
This place needs to be shut down, my grandfather was here and the service is non-existent. The workers have a terrible attitude and no family member should be left in their care. Lots of show this place and zero action. They need to be reported to the health department for so much negligence.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Adult Day Services
September 15, 2019
1.5
My 87 year old Mother had a 4 week stay following a hip fracture. PT, OT, Speech Tx very good. Attractive new facility, but the building does not provide patient care. Poor staffing, unfriendly, unhelpful, sometimes rude staff. I was told once to go search for help down the other halls myself. Another time, the nurse told me she had 14 patients to medicate before she could help; she did not offer to find alternative help. I'm an RN myself and these responses by nurses was appalling. I found my Mom left in the dining room by herself two days after the hip surgery, she was trying to move herself; no one ever returned for her. Immediately post op, I was there 2 hours with her and no one checked on her, no one brought ice for her hip, they did not check on her in her room or offer her liquids, she was like a sack of potatoes left on her bed. I left messages for upper management regarding these happenings, but no response. While I was told NL staff would help with paperwork, appointment, and transportation, I did it all myself. There were activities, though I'm not sure staff made sure residents were transported to participate. Food was decent. The NPs were helpful; we did not have contact with the MD. Nursing and staffing always are the weak link in the care facilities. There is a lot of room for improvement. I would've expected excellence. I agree with review above; OK for a short stay if your loved one has good cognition and can communicate their needs.
Cleanliness
3.5
Friendliness
1.5
Value for Cost
1.5
Care Services
2.5
Activities
2.5
Sarah Rau - Family/friend
Adult Day Services
August 13, 2019
5.0
My dad made it home because of Novi Lakes
My dad had a wonderful stay. I never thought I would be able to take him home again, but he's home now because of the great care the staff takes of their residents. I would recommend this place!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Steve - Family/friend
Adult Day Services
February 7, 2019
3.5
If your loved one’s mind is still semi-sharp, and it’s a temporary stay, this place is fine. The PT/OT is very good, the food is ok (ok is great in comparison to other places), and the staff is luke warm friendly enough. My mom can hit the red button all night long and make sure she gets the care she needs. Also, I’m in there every day pressing the flesh with aides, nurses, and admin staff. If: 1) my mom had serious cognitive issues; 2) It was a long term stay; 3) I wasn’t able to visit on almost a daily basis; I would look elsewhere.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Adult Day Services
December 14, 2018
0.5
Poor Service
I am visiting my God-Mother, it's 8:30 pm and [name removed], the [date removed] nurse on duty has yet to give my God-Mother her medicine. When I went out to inquire, she was sitting with [name removed] talking and playing on her phone. This is totally unacceptable!!! My God-Mother takes her medicine at 7:15-7:30 pm and it is now 8:27 pm. She has dementia and NEEDS to be on a schedule. I plan to call the Executive Director, [name removed] in the morning [date removed]. I am totally dissatisfied. Communication is poor. Don't bring your family members here! The staff is lazy, they don't communicate with family and the care is marginal. Glad my God-Mother is only here at Novi Lakes for rehab and for a short time.
Cleanliness
3
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Adult Day Services
August 9, 2018
0.5
Don’t go there!
My mother may die because her surgical wound is not being cared for. The house doctor is wonderful and insisted on cleanliness and changing of dressing but the staff didn’t follow through. As this is life-threatening now, we have to address this. I wouldn’t recommend this facility to anyone.
Cleanliness
2
Friendliness
2
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Patrick Skaja - Resident/client
Adult Day Services
June 7, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
Novi lakes had done pretty well so far! Staff very friendly and attentive. Enjoy working with staff members!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
The staff has been wonderful. The food is good too. We have a lot of choices.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
Beautiful community. Residents are well cared for by a friendly, caring staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Lois Williams - Resident/client
Adult Day Services
May 25, 2018
4.0
Verified Review
Review of Novi Lakes Health Campus
I am very satisfied with the staff. The meals are great. The therapy team is really good too.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Ronald Bebes - Resident/client
Adult Day Services
May 25, 2018
3.0
Verified Review
Review of Novi Lakes Health Campus
I believe progress is being made to make this a good facility.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Jessie Aston - Resident/client
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
I love this place! To me it's as close to perfect as can be! I just love the people, they are all more than willing to help me when I need it!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Pat Beher - Family/friend
Adult Day Services
May 25, 2018
3.0
Verified Review
Review of Novi Lakes Health Campus
I think the residents need more attention to their personal hygiene. I think the therapy dept. does a wonderful job. The office does a great job too.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Karen W - Family/friend
Adult Day Services
May 25, 2018
4.0
Verified Review
Review of Novi Lakes Health Campus
My mom has been here for about 1 1/2 yrs. The staff is very friendly and caring. They have lots of activities for mom to do. There has been some turnover in staff lately but they are handling it professionally.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Larry Zook - Family/friend
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
My mom has been here since January and really likes it. Her family including me appreciates the kind care she recieves. Great, caring and kind team all!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Charles Ron Horvath - Resident/client
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
Great staff, very friendly workers, excellent food services, good medical nurses, activities are fun and everyday is something new. Resonable prices and billing is acsesible at all times.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Richard Rytel - Resident/client
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
95% of the people are absolutely friendly, pleasant to work with. The residents are also very friendly and approachable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Gloria Straub - Resident/client
Adult Day Services
May 25, 2018
5.0
Verified Review
Review of Novi Lakes Health Campus
I like how nice the staff is to me. My therapy services have been wonderful. My favorite food are made on a regular basis and my eggs are made to order every morning.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

Neighborhoods
around Novi Lakes Health Campus

See what the neighborhood has to offer and what’s nearby:
Novi Lakes Health Campus in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about Novi Lakes Health Campus

Novi Lakes Health Campus offers Studio and Semi-Private. Learn more.

Call (248) 449-1655 to reach a resident at Novi Lakes Health Campus.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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