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Northcrest Assisted Living Community

2650 Ruddiman Dr, North Muskegon, MI 49445

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D. Slater - Loved one of resident/client
5.0
Pleased son

Robbinswood has provided consistent and quality care to mom. The activities are engaging and th food satisfies her appetite. My mom has a remodeled room and the bathroom door was replaced with a wider one to accommodate her wheelchair. I would recommend Northcrest to anyone looking for a great value facility.... Read more

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About the facility Northcrest Assisted Living Community

Northcrest Assisted Living Community in North Muskegon, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

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Amenities at Northcrest Assisted Living Community

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas

Memory care

Secured Community

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

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Reviews for Northcrest Assisted Living Community

2.9

(7 reviews)

Write a Review

Cleanliness

3.1

Care services

3.1

Staff

No data collected

Meals & dining

No data collected

Activities

2.9

Value for cost

3.1

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1-7 of 7 reviews
3.0
August 21, 2018
anonymous - Loved one of resident/client

At the end of life the care was not good. Most of the staff is kind but you have a couple of bad med techs and aides th at do not care for the residence. Short staff is the problem. 1 med tech and 1 aide to care for residence that some need more care and help. It takes a special person to care for our elderly folks.


5.0
February 27, 2018
D. Slater - Loved one of resident/client
Pleased son

Robbinswood has provided consistent and quality care to mom. The activities are engaging and th food satisfies her appetite. My mom has a remodeled room and the bathroom door was replaced with a wider one to accommodate her wheelchair. I would recommend Northcrest to anyone looking for a great value facility.


0.5
January 10, 2018
anonymous - Loved one of resident/client
This facility is simply heartbreaking.

I was not prepared for the carelessness, lack of accountability, unethical practices, ignorance, and outright mistakes on the part of the people in charge of even basic needs and requests. I soon found out, a little too late. I was overwhelmed to observe the lack of care and attention to the residents, particularly my love one. Bed wounds all over the body, when I mentioned it to the nurse, She stated” No one brought it to her attention” However, before informing her I asked how often she check and inspect the patients, she stated It’s her daily routine. I frequently visited my love one friend, I notice the same poop in the toilet that was their two weeks ago!!!! I notice they prefer the residents to be medicated, less work. You will hardly see the doctor in charge and the conversations with the “head nurse” is so dishonorable. This facility is simply heartbreaking. Advice- Please take better care of your health while you can. If you foresee yourself going into an assisted living home, do your research NOW. If you must place your love one in a home, Document and record everything, every visit and dialogue with the staff. Check your love one for sores, ask questions- Did you bath, what did you eat? Do any activities, did your medication arrive on time? Be sure to check and inspect the room for cleanliness. More importantly, take your time and don’t rush the decision. Visit the facility unannounced several times and PRAY. Formerly known as Northcrest Assisted Living.


3.5
July 10, 2017
anonymous - Loved one of resident/client
Verified Review
Kind Staff!!

My mother has recently made the move into this community and she has had a little bit of a hard time adjusting but for the most part things are going okay.The meals smell good and she has had no complaints about them so far so I am happy with that. They did not have an activity director for a period time which concerned me because that is one of the main reasons I moved her in this place. I am hoping they get the ball rolling on getting everyone involved in activities again. My only complaint that I have is that they need to update all of the bathrooms.


2.0
August 27, 2016
anonymous - Toured community

Smelled like a nursing home as we walked in Morgan kept apologizing for the mess as they apparently are trying to upgrade the facility. I let Morgan know that my brother would need a wheelchair as he has broken his foot. She gave me one with no pedals. I had to ask for a different chair. They didn't let us see the rooms [removed] offered to feed us lunch that was nice. However, the facility was very old, unkempt, and didn't appeal to Rich.


5.0
March 12, 2016
Nancy J. - Loved one of resident/client
Better..................

New owners, new philosophy of care, better educated and empowered employees = better service and caring for the resident guests. Change is always difficult and it appears as the staff is weathering the new owners well and embracing the improvements which will benefit the residents. The place looks cleaner, am told food is better and happier faces on staff who treat the residents as family. Hopefully this will continue, and it will be a wonderful reasonably priced place for the elderly. God bless those involved!!


1.0
March 23, 2015
Jenn - Loved one of resident/client
Verified Review
Run, don't walk away from this place!

My Mom's first 5 years here were OK, there is not a lot of social space and the food is not fresh and not seasoned well (mostly canned or frozen). A year ago they brought in a new director and she is very cold to the residents--this is a business only for her and she has lied to us several times about expectations. They have semi-private rooms but they do not work well for wheelchair residents, when two wheelchair users are in the same room they cannot access the room or closets. The company states they don't have to keep anything ADA accessible. The bathrooms (all shared)are very small, do not meet ADA requirements (27" door width). There is very little social space here. The new director fired the previous recreation director and now their activities are primarily coloring pages (degrading and cheap). I am moving my Mom out of there as soon as possible.

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Frequently Asked Questions about Northcrest Assisted Living Community

Northcrest Assisted Living Community offers Studio, 1 Bedroom and Semi-Private. Learn more.

Northcrest Assisted Living Community has received an average review rating of 2.9 based on 7 reviews. See all reviews.

Call (231) 744-2447 to reach a resident at Northcrest Assisted Living Community.

To reach a resident at Northcrest Assisted Living Community call: (231) 744-2447



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.