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MorningStar Assisted Living and Memory Care at Arcadia

3200 E Glenrosa Avenue, Phoenix, AZ 85018

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MorningStar Assisted Living and Memory Care at Arcadia dining room
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Linda - Child of resident/client
5.0
A Great Place

There are a lot of friendly people and friendly staff here. It's a great place to live. It's just a positive environment. They have plenty of activities, things like costume contests, live music, and lots of different events. And the food is delicious.... Read more

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About the community MorningStar Assisted Living and Memory Care at Arcadia

Assisted Living

For our Assisted Living residents, MorningStar offers four levels of help with the activities of daily living: minimal; moderate; more frequent and intensive; and extensive. In all cases, around-the-clock Care Managers ensure your safety and meet your needs.

It is our staff's responsibility to remember you prefer coffee with cream, or that you hail from Youngstown, Ohio. It is our pleasure to help you choose a dress for church or dinner out. It is our gift to respond to you with thoughtfulness, to instill confidence in all that you are.

Memory Care

For residents with Alzheimer's disease and other dementia-related conditions, we offer a gentle home in our secure Reflections Neighborhood situated within many of our communities. Whether your loved one is in the onset of this disease or in advanced, potentially self-injurious phases, we can help. Through a resident-directed approach, our staff use multi-sensory cues (including aromatherapy) to calm and to awaken memories, to support capabilities and, above all, to affirm dignity and value.

  • Staff specially trained in therapeutic approaches to care
  • Recreational and purposeful activities, including music, life skills, art, entertainers and exercise
  • Scheduled outings and special events
  • Daily health...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Pricing for MorningStar Assisted Living and Memory Care at Arcadia

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at MorningStar Assisted Living and Memory Care at Arcadia

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice Available On-Site
Nurse
Podiatrist
Dentist

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Private patio, deck, or balcony

Community Amenities

Memory care services

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Transporation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Services

Beautician
Grocery Shopping and Errands
Housekeeping
Laundry Service / Drycleaning

Pets

Cats Allowed
Dogs Allowed

Languages spoken

Spanish

Primary language spoken by staff

English

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

On-site dining options

Café or Bistro
Private Dining Room

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for MorningStar Assisted Living and Memory Care at Arcadia

4.2

(20 reviews)

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Cleanliness

4.5

Care services

4.3

Staff

4.4

Meals & dining

4.8

Activities

4.4

Value for cost

4.4

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-20 of 20 reviews
4.0
November 30, 2021
anonymous - Loved one of resident/client
Loving and care care givers

We started off on a rocky start, things are getting better but our loved is still there because of the care givers. They are so wonderful, they are very attentive to all of our loved ones needs and on top of everything.

Response from MorningStar Assisted Living and Memory Care at Arcadia

December 3, 2021

We in leadership at MorningStar whole-heartedly agree! Our team members are heroes by their demonstrated devotion to our Residents.


0.0
November 12, 2021
Don G - Child of resident/client
DG

They are keeping Dad busy and engaged. Their patience with him amazes me.

Response from MorningStar Assisted Living and Memory Care at Arcadia

November 19, 2021

Your generous words of praise are much appreciated.  It’s our pleasure to serve the heroes of our society.


5.0
November 5, 2021
Linda - Child of resident/client
A Great Place

There are a lot of friendly people and friendly staff here. It's a great place to live. It's just a positive environment. They have plenty of activities, things like costume contests, live music, and lots of different events. And the food is delicious.

Response from MorningStar Assisted Living and Memory Care at Arcadia

November 19, 2021

How wonderful to hear such words of affirmation. Our great thanks for taking the time to pen your heart-warming experience at MorningStar.


3.0
November 5, 2021
anonymous - Toured community
My tour review

This community only had rooms that were next to fire dept or next to busy street and would have been to noisy for what was paid. The tour guide also did not know much about the community.

Response from MorningStar Assisted Living and Memory Care at Arcadia

November 19, 2021

Thank you for taking the time to leave us a review. We appreciated your feedback.


4.0
October 19, 2021
anonymous - Toured community
Tour of MorningStar

I was impressed with MorningStar. The tour was wonderful, the facility is more hotel like and very nice. The rooms were also wonderful and the food looked to be upscale.

Response from MorningStar Assisted Living and Memory Care at Arcadia

October 25, 2021

Thank you for taking the time to share your experience at MorningStar!


4.5
September 28, 2021
Don - Child of resident/client
Good experience

We chose MorningStar because I liked the attitude of the staff members, it is a newer facility, and it is also convenient to my home. The staff are very friendly and they do try really hard. I would recommend to others who are looking.

Response from MorningStar Assisted Living and Memory Care at Arcadia

October 1, 2021

You have testified to the love we so greatly feel for our resident-seniors. It’s our pleasure to serve the heroes of our society.


5.0
June 18, 2021
anonymous - Sibling of resident/client
We are happy we found a really nice place for my sister

Our loved one absolutely loves all the meals they are serving. The rooms size is perfect, and just the right fit for her. We would recommend MorningStar community to others. Our only criticism we have which is minor, is it would be nice if they could upgrade their internet. It is extremely slow and very weak.

Response from MorningStar Assisted Living and Memory Care at Arcadia

July 26, 2021

Your generous words of praise are much appreciated.  It’s our pleasure to serve the heroes of our society.


3.0
April 19, 2021
anonymous - Loved one of resident/client
Verified Review
Our experience

I would tell others that there has been a lot of staff turnover and they have not been very good about notifying family when that has happened. I have to protectively call to find out for any information as far as visitation goes, so they could improve with their communication skills.

Response from MorningStar Assisted Living and Memory Care at Arcadia

April 20, 2021

Thank you for the commendation of our Arcadia community. We love encouraging feedback, including constructive candor. We pride ourselves on clear communication, wanting to establish open, transparent relationships with residents and families, Our Executive Director sends frequent announcements to families, whatever the occasion, but we will certainly take your critique to heart. All the best.


5.0
February 19, 2021
Cindy K - Child of resident/client
Verified Review
Highly recommend this facility!

Our experience was excellent, the floor staff on the memory care side was okay, but the staff everywhere else especially the front desk staff was amazing. What made our experience really nice was how easy the made our loved ones transfer. From his previous community to this one, they were very accommodating especially during the pandemic. They were very organized and got us everything that we needed. They coordinated everything, and in regards to that they were fantastic.

Response from MorningStar Assisted Living and Memory Care at Arcadia

February 22, 2021

Thank you for taking the time to review us. It is our joy to serve those who first served us—the-trail blazing generations who have gone before us to show us the way.


2.0
December 14, 2020
anonymous - Loved one of resident/client
Verified Review
Depressing

Morning Star has an insufficient amount of residents in the memory care unit, which means there are not enough residents there to stimulate our loved one has far as having a relationship with them. We do know COVID has played a role in which they have to space out the residents for safety purposes, but that makes it harder for our loved one to develop relationships with the other residents. We are little unhappy with the house keeping. Every time we come visit it seems like we have to always vacuum. Our loved one spilled cranberry juice on her carpet, we have brought it to their attention but it still has not been cleaned up. The care take is great when she helps out of our loved one, but their is a language barrier. Our loved one is hard of hearing so sometimes it is hard for her to understand her care giver. We also aren't really sure what the difference is between assisted living and memory care. We thought the staff on the memory care side would be more on top of things, but they are not much different from the assisted living side. Also, the food is terrible.

Response from MorningStar Assisted Living and Memory Care at Arcadia

December 30, 2020

Thank you for your candor. It’s true, there is not a corner of society that has not been impacted by the pandemic, including our Reflections neighborhood. Essential in our Triple Crown defense against the virus is six-foot distancing. Difficult as that necessity is for all of us, it is even harder on the memory-impaired. Yet for our residents’ safety, we strive to maintain it. Our team has worked heroically in 2020 to fill our home with love and laughter and engagement despite the constraints. Among the ill effects of dementia is the loss of taste. Your mother acknowledges that her palate isn’t what it used to be. Considerate of the circumstances, we did give her the option of taking her meals in the Assisted Living dining room. We proudly train our Reflections team in Lavender Sky, our proprietary philosophy and programming in memory care; evidence of those brand standards can be seen throughout our community for the direct benefit of residents. We wish your family well.


5.0
October 12, 2020
anonymous - Loved one of resident/client
Very impressed!

From our understanding the care services and activities they offer are good. We really liked how friendly the people are at this community, especially the front desk workers. The gave us immediate attention and were very thorough with explaining to us what this community had to offer. We were very impressed by that and the overall cleanliness and friendliness of this community. The rooms are very good, and adequate.

Response from MorningStar Assisted Living and Memory Care at Arcadia

October 22, 2020

Thank you so much for the kind words.  We never tire of hearing evidence that we have met and exceeded expectations.


5.0
June 11, 2020
anonymous - Loved one of resident/client
Verified Review
Very acceptable to any family

I am very impressed with place itself. It is very clean and very friendly. The staff are very careful about what they do and very friendly. He likes the food. I chose this community because I was impressed with the people that interviewed us, it is very beautiful, and it has a christian background which was all very important to us. I would recommend this community to other families.

Response from MorningStar Assisted Living and Memory Care at Arcadia

October 22, 2020

Thank you for taking the time to pen your positive experience at MorningStar!


4.5
May 29, 2020
Cindy K
A Caring and professional Team

The staff is professional and caring. Their follow up on my Dad’s situation, before moving into the facility, was excellent along with the communication and organization of all the details. Although my Dad’s medical situation changed, so he did not ultimately move into MorningStar, they continued to genuinely care about his condition and how they could help me get the best solution for his needs. I would highly recommend them to care for your loved one.

Response from MorningStar Assisted Living and Memory Care at Arcadia

May 30, 2020

It is our joy to serve those who first served us, the-trail blazing generations that have gone before us to show us the way.


4.5
June 24, 2019
Gretchen - Loved one of resident/client
Blessed at Morning Star

My family and i have been so pleased with the care my dad is recieving in Memory Care at Morning Star. The entire staff is friendly, knowledgable, kind and helpful. It is such a blessing to know he is safe and well cared for!


4.0
November 12, 2018
Gretchen Evans - Loved one of resident/client
Morning Star - Overall Good Place

My mom has been living at Morning Star about 3 months and overall is satisfied with the facility. Most of the food is good but there are a few things she does not care for and sometimes they run out of the more popular menu items. They do having considerable staff turnover in the dining room among the servers. Communication is pretty good but sometimes you have to go to the executive director to get something done. For example they were suppose to clean the carpet in her suite and it took several requests before it was done. The staff are all very friendly but there is sometimes lack of communication between the staff. The surroundings are very pleasant and modern.


5.0
November 14, 2017
anonymous - Loved one of resident/client
Verified Review
Mom loves it here

I like this community because they are very supportive to my mom. Staff is very friendly and attentive. It is clean and it's very modern and up to date. THe food seems to be fine, she has options to chose from.The grounds are nice just not enough room for my mom to walk she loves walking. I would recommend this to my friends and family.


5.0
November 6, 2017
anonymous - Loved one of resident/client
Verified Review
They allow pets

My mother was staying at this location under their respite program. She was not there for a long period of time, but while she was there everything was wonderful. The public relations director and the rest of their staff were very communicative and easy to work with. I would go over sometime in the afternoon and speak with them for options if I had chosen their location for mom and I would come back home and find an e-mail with options and offers. They are very proactive and knowledgeable. We have become more involved with their daily activities since they send me emails and invites to events that they’re holding. I was just invited to a Thanksgiving event for next week. The food there is pleasurable and I enjoyed their salads. Every time that I went there everything was very fresh. They have different set menus. One would change daily and another that would never change. They have a great variety of selections from soups, veggies, chicken fingers, sandwiches, etc. They also have an extensive selection of beverages, they place snacks out during the day like popcorn or bowls of fruit, and a juice & coffee dispenser. The other residents that are there seem very friendly as well. They also have a 30 day calendar of activities to do. They had jazz night with a sax player with 4-5 background people accompanying him. They also had a fundraiser for the Alzheimer’s Walker. Everyone seemed to be really involved. Overall, this is a great community with very attentive staff. They also allow the tenants to keep pets: dogs, cats, birds, etc. Of course it would cost extra and they have weight restrictions with the dogs.


4.5
August 14, 2017
Chuck Guenther - Loved one of resident/client
Verified Review
Good choice

So far everything has been great. They have answered every question with honest answers, very friendly lots of activities for mom and family special outing for mom. Every time I go there they greet you with a good morning and her room a the whole facility is clean. I would recommend morning star to anyone in need. Also the food is very good.


4.0
July 26, 2017
anonymous - Toured community
Verified Review
Wonderful Community

We feel very at ease since placing our friend here. The area is nice the staff is so friendly and caring very engaging. The staff really makes you feel comfortable and is there if you have questions or concerns. The inside is quite nice very clean and maintained well. The food from what I was told is very good I personally have not eaten there. There seems to be plenty of activities to do however my friend cares not to do them. I would recommend them if asked.


2.0
November 15, 2016
Chris Thompson - Loved one of resident/client
Poor leadership leads to poor service

Below is a note I sent to the VP of Operations for the South West Region of MorningStar. We have yet to speak, and she has not returned my phone call. Ms Espxxxxx, The purpose of this note is to thank you for taking care of my father and to provide you with some constructive criticism on your operations. I found it surprisingly difficult to get contact information for any of the senior leadership team at Morningstar. The website does not provide any phone or email contacts. First some praise. There was a genuine care exuding from the original staff for the tenants. We knew them by name and you could tell they were invested and genuine in their interests in tenants and their family. The facility looked great because everything was new and clean. The newness of everything helped us get over the continuous sewer gas smell, but it looks like you have resolved that problem. In fact we liked the facility enough that my teenaged daughter volunteered her time and worked there for many months. As a quick summary we were one of the first people to put money down as pre registered customers for your community called Morningstar at Arcadia back in late 2013. My father OET moved into your facility in March of 2014. He started off in assisted living and quickly was asked to move into Memory Care due to his Dementia, and has lived there ever since. My family was very active and involved in the community in the beginning, and we knew most of your staff by name. But there has been a continuous turnover of the leadership team at the facility, and that is where my constructive criticism will focus. From my notes this is the turnover for just two positions, but it appears that nearly all senior leadership positions have regularly turned over. Executive Directors [Removed] build out to 5/2014 I understand she had a baby and might have wanted a different lifestyle [Removed] 6/2014 to 12/2014 [Removed] 1/2015 to 11/2015 [Removed] 12/2015 to present Memory Care coordinators [Removed] Opening to 11/2014 [Removed] 12/2014 to 3/2015 designated Interim [Removed] ?/2015 to 8/2016 [Removed] 8/2016 to present This seems like a substantial amount of turnover at the leadership level, and makes it hard to deliver a consistent level of service. I think that your team can do the following better: Better leadership fosters continuous improvement in service levels I have had some discussions with the line staff and many have expressed concerns with how the facility is being run, but are afraid to push their concerns to hard fearing that they will be fired. I have been in leadership of manufacturing plants and understand that you can’t please all employees, but creating an environment of fear will prevent the leaders from creating a culture of continuous improvement. Most of the high value improvements come from line level people not management, because they are too far removed from the actual work. Better communicating the leadership changes to the people who are paying the bills. Give us the courtesy to give some content as to why a change is needed and set the new person up for success by highlighting their qualifications. Julie in Memory Care was in the position the longest and had a good relationship with me and other tenants, and then one day she was gone and I still have not heard from the new person. Voice of the Customer team I think that you would be well served to form a small group of tenant family members to meet with your leadership team on some regular basis (quarterly?). This is a tried and true component of customer driven organizations the world over. This will ensure that the voice of the customer is included in the teams discussion, and might prevent misunderstandings from snowballing. For example, If I was in such a meeting and found out there was going to be a leadership change I would have suggest sending out an email communicating it to the family members. Plant & equipment improvements. I have begun to notice that much of the furniture is looking very shabby. I see blood stains and other bodily fluids on furniture fabric (in the main entry way as well as the memory care floor), and can imagine that this will not pass hygiene tests by the city. I also see trash on the balconies that no one seems to pick up. I think that you would agree this is a corporate culture set from the top. If the top person lets that stuff slide then all the way down to the cleaners they all let it slide. If the top person takes the facility seriously then everyone below them will know that it is important. As a corporate executive this becomes a red flag to me that you are hiring the wrong people at leadership levels. Here is another example of the lack of leadership or the proper corporate culture. My daughter found a dead mouse in a half eaten bag of chips in the kitchen cabinet inside my fathers room. The mouse had been there long enough that it was fully desiccated. How did this mouse get into my fathers room and then die in a bag of chips? How did it sit there for who knows how many months before my daughter found it? What is the cleaning crew cleaning, and how did they not smell it? Tenants are paying for services and when this happens to me, it makes me feel like I need to start supervising your staff to ensure that I am getting the value that I am paying for. But why should I supervise your staff that is what your leadership team gets paid to do? This type of situation erodes trust and confidence between your team and the customer. I brought this to the attention of Julie and the executive director, but not sure what changes were made to ensure it does not happen again. I should have escalated this when it happened because I did not get a good feeling that anything was going to change. I knew this was the sort of incident that might get people fired, and wanted to give them a chance to turn the negative into a positive by taking visible corrective actions. I was not informed of any corrective actions that were implemented as a result of my fathers dead mouse and the obvious fact that his room was not being sufficiently cleaned on a consistent basis. In summary, we were VERY excited to put my father into your facility when it opened. We liked the facility, liked the staff, and loved the location. Over the past 2 years the facility has become shabby and far less appealing on the memory care floor, the only people I interact with now are the line level staff. If things do not improve then I will begin to investigate other facilities as a back up plan. Thank you in advance for reading and thinking about my comments.

Response from MorningStar Assisted Living and Memory Care at Arcadia

January 5, 2017

Thank you for your candid feedback and for bringing these points to our attention. Please know how deeply we value the trust your family has bestowed on MorningStar in the care of your father. As you know, we are attempting to reach you offline so as to have a direct conversation about all these matters and anything else you deem important. Listening to our families and responding quickly is one of the hallmarks of MorningStar. Please call Melissa, our Executive Director, at your next earliest convenience.


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Frequently Asked Questions about MorningStar Assisted Living and Memory Care at Arcadia

MorningStar Assisted Living and Memory Care at Arcadia offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

MorningStar Assisted Living and Memory Care at Arcadia has received an average review rating of 4.2 based on 20 reviews. See all reviews.


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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.