McKendree Village

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53 Reviews

• (27)

  A Place For Mom

• (23)

  SeniorAdvisor.com

We really enjoy the community, we believe it has been top rated in the city and for good reason. It has been a terrible year but the people and staff members here have continue to do a great job they are all very friendly.

The care at the health center/nursing home part is sad. Not one person that works there knows what dementia is and NO ONE THERE CARES about the residents. They are only there for a paycheck and that’s it. And what is so sad is that administration DOES NOT CARE WHAT STAFF DOES. Call lights ring for 15 to 45 minutes before someone even comes to the room. If your loved one is wet, THEY DON’T CARE. THEY WILL NOT DRY ANYONE THAT IS WET. You have to ask over and over again to get family member changed. THEY TELL YOU YOUR FAMILY MEMBER TELLS THEM THEY ARE NOT HUNGRY, WELL FOR A DEMENTIA PATIENT, NO REALLY MEANS YES. BUT THEY DON’T CARE. THEY WILL NOT FEED THEM. THEY ARE NEVER OFFERED A DRINK, THE STAFF NEVER BRINGS WATER TO THE PATIENTS AND IF THEY DO IT IS A CHILDS PLASTIC CUP. ADMINISTRATION SHOULD BE ASHAMED. I HOPE OTHERS WILL JOIN ME AND CONTACT THE APPROPRIATE PEOPLE AND LET THEM START INVESTIGATING THIS FACILITY. NEWS Channel 5 is my next email., and then not sure yet from there, but the governor is on my list. And they do not have RNs working there. They are supposedly LPN. The workers are ones that have been fired from reputable hospitals and can’t get a job anywhere else. Do not take a loved one there or your worst enemy. Not even a dog

Dear mckendree Village wow where do I start my My Mother lives here and its about to end due to the way it turned out so I visit for a few years past months the Towers dining room don’t have enough train servers and always understaff half the time we don’t get what we order.food comes out cold. Its never was like this now we have to be lucky to be served. Next marketing should be ashamed of how they let people who clearly are not independent live here I see many residents roaming around can’t take care of themselves it really sad there was Fight with two residents due to medical assistance !!!!!. There some good parts which I can see the maintenance are fast to most calls .coffee shop and the movie room my mother loves it’s very clean well maintained .front desk very nice overall it’s was a bad experience that could be fix but they don’t care