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We were grateful for this facility. My husband was able to be cared for here and ultimately --with their help, return home. When you're in any hospital, you need to have an "advocate" - preferably a family member. Every facility is understaffed and you'll need to help your loved one as much as you can.... Read more
Los Robles Hospital & Medical Center East Campus in Westlake Village, California is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
4.5
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2.4
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2.5
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2.4
With [name removed] ([name removed]) managing your case you are sure to not get the proper assessment or care needed. once you spend time here you will realize this place is all about managing getting paid with the least amount of time spent caring for patients possible. If you have a choice go elsewhere and get the care you or your loved one needs
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I brought my dad here at his doctor's direction. He has cancer and is not able to clearly state his needs. When I tried to get him some pain medication, the ER staff acted like I was asking it for myself. They were very reluctant to help him even though he was in a lot of pain. He was admitted to stay overnight. When we got into the room, the nurse asked him what his pain level was and instead of allowing him to state his level, she "told him" what it was. she said your pain level is what? a 2? He is easily confused and just agreed with her. Then when she came back to ask him about his pain level she did it again she told him what his pain level was. I have never seen anything like this before. You can tell when you talk to my dad that he is off and not all there so rather than try to understand even remotely his actual needs, she decides for him... When I attempted to help her understand, she just got upset and had an attitude.
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1.5
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We were grateful for this facility. My husband was able to be cared for here and ultimately --with their help, return home. When you're in any hospital, you need to have an "advocate" - preferably a family member. Every facility is understaffed and you'll need to help your loved one as much as you can.
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My mom has been in this East Campus facility for 11 days. I have left 4 messages for the case worker and to date no one has called me back. No one from our family has talked to a dr. or the case worker about her status or how long they think she will be there. It is very frustrating!
2.5
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The place is clean and food is not too bad. The Food Service people are very accommodating. The nursing staff is way understaffed and they neglect my mother. I timed a response and it was forty minutes before someone came to help her. Attitude of some of them was not kind to an elderly woman. I would not recommend this place.
1.5
1.5
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2.5
1.5
My dad was there for rehab and I would say it was pretty equal to the others we’ve had experience with. It’s a newer facility but I had the same frustration of trying to find out anything. It feels a little bit more like a hospital. The medical care was fine and the food was fine but it’s hard to find anything out about a plan of treatment or when you are going to leave.
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Los Robles Hospital & Medical Center East Campus has received an average review rating of 2.3 based on 6 reviews. See all reviews.
Call (805) 497-2727 to reach a resident at Los Robles Hospital & Medical Center East Campus.
To reach a resident at Los Robles Hospital & Medical Center East Campus call: (805) 497-2727
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.