Add a review
Los Altos Sub-Acute & Rehabilitation Center in Los Altos, California is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
1bd
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...
Review Score
4 reviewsOut of 10
5 star
0%
4 star
0%
3 star
0%
2 star
25%
1 star
75%
A Place for Mom has scored Los Altos Sub-Acute & Rehabilitation Center with 1.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Los Altos Sub-Acute & Rehabilitation Center has 4 reviews with an average "overall experience" of 1.1 out of 5.
My brother in law is still there in ur facility but we heared over the fone how ur staff there disrespect our relative. He shouted at the patient but refused to give his details. Please do something about this please. My brother in law is a stroke patient. Your stuff should know the word respect especially to elders! Besides,my bro in law wants any staff to help him there especially in using gym facility,but no one cares. He got no help or assistance from anyone. We need help for my bro in law
2
1
1
1
1
1
1
My mom [name removed] has been in there for over two weeks. We(her family) have trying to reach her. The phone is always busy as well as the facility' s main phone. Why can't we reach a human person to find out what is going on with her care and why can't we talk to her. I am extremely upset about this. Most of us live far away so can't come there.
No data collected
1
No data collected
1
No data collected
1
No data collected
My granny has been here a for 2 days and they have manage to lose 2 very important things (hearing aid controller, and a back brace). The quality of physical therapy seems good, but everything else is horrendously disorganized. Additionally, the facility doesn't seem particularly clean and smells like feces. Nurses and CNA'S take a very long time to respond to calls and issues. From my experience, I would not recommend this facility.
0.5
1
0.5
1
2
This facility claims to provide comprehensive wound care. My fiance has lived there for over a year. He is paralyzed and needs help to turn every two hours. When he first went there, he had one small bed sore. Now it is larger than my fist and two more have developed. He complains all the time that the nursing staff do not do their jobs. They often don't respond to call lights for over an hour. He has reported that one nurse attempted to give him duplicate medication, another touched him twice with someone else's feces on her gloves, and they given him gowns to wear with bloody stains on them. We would not recommend this facility. The food is downright awful and pretty much only the administrators and a few nurses speak fluent English so communicating with the staff is difficult at best when you need to describe the help you need. The directors will also lie to you and then deny it and say you are the liar. About the only thing good about the place is its proximity to Stanford.
1.5
1.5
0.5
1.5
0.5
See what the neighborhood has to offer and what’s nearby:
A Place for Mom has scored Los Altos Sub-Acute & Rehabilitation Center 1.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (650) 941-5255 to reach a resident at Los Altos Sub-Acute & Rehabilitation Center.
To reach a resident at Los Altos Sub-Acute & Rehabilitation Center call: (650) 941-5255
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.