Holiday Essex House

It's a good place to go, but in regards to the cost; everyone seems to have a different price, but for the same apartment. For example: what my mom is paying compared to other people who have the same size apartment can differ. Different residents get locked in at different times, and some people have a raised rent. They've increased the rent for one person by [price removed]. So my mom is concerned about having to move to a state facility or having to find a new place in general. Other than that concern, they're great people. Every time I've visited Essex they're super nice and they know me by name. They take the residents out on bus trips and outings; I just think they're really nice people. I would recommend Holiday Essex House to others.

I really enjoy everything about Essex House, I am very happy overall. The staff are very supportive, helpful, kind and I feel safe here. The meals are really good, I enjoy the flexibility of being able to eat in the dining room or staying in the apartment. I love the view out of my apartment. This community has given me a sense of independence again.

Our family had a terrible experience with Essex House - we weren't even there for 24 hours.

Our family had an in person tour and we noticed pretty immediately there was a moldy smell to it, and it was dirty. It was just a mustier old facility.

We chose Essex House because of the location for our family, it does allow my mom to still have a car on property, she also has an exterior door where she can go right out to her car. She has a 2 bedroom apartment and it it good size but it does not have a kitchen to cook meals. What they show on their website for meals is not what they actually serve, so I think that it needs improvement. The residents here have all been friendly. Overall my mom is very comfortable here and I would recommend them to others who are looking.

I've been here almost three years, and they have helped me through a lot. They're very compassionate about all the people that live here. Overall, everybody seems very nice. The activities are excellent, and the director has activities scheduled all the time. She's really active with her job and tries very hard to please everybody. I love my apartment. I live in a studio with a nice view of the back. I like that I can go out on my deck, sit and read, watch the deer that come out, and have a nice view. I also enjoy talking to my neighbors. Essex House is in a good location and very convenient to things nearby if you drive; otherwise they have a bus that takes us around.

The staff is wonderful, kind and helpful. They work hard to make us feel comfortable and secure. The community is neat and clean and the activities are fun I would recommend this community to others based on my experience

Being out of town i have much comfort knowing my parents are being well cared for and are protected. The staff and their care services are fabulous, they not only are professional but it feels like a family there. They treat them like family and have just been so good to them. The activities are off the chart amazing, the food is not perfect but it does meet their needs. We appreciate that they are working on improving the meals when they hear feedback from the residents.

Very friendly. Apartments very nice. Seems like vibrant community.

The community has lots of great activities and clubs for the resident to enjoy. The community is kept The staff is very friendly and helpful and they have transportation for us also. I would recommend the community to others based on my experience.

I chose Essex House because I liked the size of the facility, it is smaller. My apartment is fine for my needs. It is a friendly atmosphere for the most part. Overall I would recommend to others who are looking.

[names removed] were amazingly helpful and friendly. That residence is beautiful, it feels like home.

I would recommend the community for your loved. on I enjoy the staff and the safe friendly environment they provide for my loved one. The meals and meal plans I think they provide a wide variety of meals. My loved one doesn't enjoy the meals, and possibly adding dietary restriction options for residents could be beneficial.

It's a very friendly, very clean, nice community. My loved one has really enjoyed the interaction with all the different people who live here, as well as how clean it's kept. The apartments are nice, decent sized, no complaints. The food is good overall. It would be nice to have a little more variety, but what they serve is good.

Go and check out this community. My loved one is happy in this community. The communication is good and they return calls in a timely manner. I would recommend this community to others. The community is clean and neat. They are anxious for activities to resume and eager to socialize.

The staff is very friendly and helpful. The food is very good and the chef has been for many years. The communication between the staff and family is very good. They keep us updated and informed. I would recommend this community to others

Very pleased with living here but not very diabetic friendly.

I've lived at Essex House for over 6 years. We find it to be very good with all their amenities and well managed.

It is a very nice place to live. The residence and staff are very friendly and helpful. It is kept clean, the food is good, with many actives. Not as many activities during the Covid-19 pandemic but improving and we have no cases of Covid-19.

Essex is the best. Fantastic manager and crew. Clean and safe. Love it here. I'm 90 years old. They treat residents as royals.