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Highland House

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3501 Longdale Furnace Rd, Clifton Forge, VA 24422

3 reviews
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5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
See all reviews
For more information about senior living options:
(866) 374-4058
Highland House
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anonymous
-
Family/friend
5.0
Mom is adapting well.
The staff is very professional and they are very good about updating us when any changes occur. I live in another area and I appreciate that their follow-up is so prompt. It's an excellent facility and I am very impressed. I would recommend Highland house to anyone who is looking for a sen

About the facility
Highland House

Highland House in Clifton Forge, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Amenities
at Highland House

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Outdoor Common Areas
  • Barber Shop
  • Meeting Room
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Activities

  • Brain fitness / Dakim
  • Activities Off-site
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Activities On-site
  • Trivia Games
  • Gardening Club
  • Live Musical Performances
  • Birthday Parties
  • Holiday Parties
  • Art Classes
  • Happy Hour
  • BBQs or Picnics
  • Live Dance or Theater Performances

Compare

Highland House undefined
Highland House

3501 Longdale Furnace Rd, Clifton Forge, VA 24422

The Mayflower
The Mayflower

409 S Main St, Lexington, VA 24450

Covington Manor
Covington Manor

4401 Midland Trail,, Covington, VA 24426

Kendal At Lexington undefined
Kendal At Lexington

160 Kendal Drive, Lexington, VA 24450

Review score not available
Review score not available
Review score not available
Review score not available
Studio
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Studio
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Studio
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Studio
--
1 bedroom
--
1 bedroom
--
1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
--
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

4

Assisted Living, Memory Care, Nursing Homes, Independent Living

Reviews

for Highland House

3 reviews
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Highland House with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Highland House has 3 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.5
Friendliness
3.5
Care Services
3.5
Staff
Meals & Dining
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Highland House with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Highland House has 3 reviews with an average "overall experience" of 3.5 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Highland House Stinks - Family/friend
Assisted Living
October 17, 2017
0.5
Look for something better..............
This is not the place for a loved one to live!!! The staff lacks education, through the fault of management. Check out complaints filed through the Virginia Licensing Board. Management prefers residents that are dropped off by a loved one who is only going to visit them once in a while. If you are the type that would visit your loved ones often you will soon find out that there are a lot of things wrong. The activities that are suppose to happen to stimulate the residents, don't take place. The meal calendar is for show. For what a resident pays on a monthly basis, the residents should be eating better prepared meals. Instead all meals are prepared from the frozen food section of Kroger's. They are understaffed for the quality of care that should be provided to each resident. If they have a resident that requires two aides to care for a patient at bedtime, the other residents are left with their call button going off. Show up on a weekend to visit and you will find it hard to find a staff member or you will find them sitting in the community lobby and you will be able to see that no one has cleaned all day. The facility administrator currently their started off fine as a med tech but lacks experience with handling a loved ones concerns. She takes it personally and she becomes rude. Her staff have spoken about her inability to demonstrate leadership. This lack of leadership does not stop at her either. It runs clear up to her boss at the corporate level. That administrators' spouse is the Vice President of the company and if you try to speak with him about your concerns she will tell you she's as far as you will go. She comes off as caring for your loved one, but it is a fallacy. She has had several chances to improve the quality of care at this location and has always fallen short. Empty promised are all that they ever follow through on. I wish I would have never exposed my loved one to this place. They made the end of life experience for them to be one of anger, frustration, unneeded stress, and an ugliness that boarders on Elderly [Removed]. Take you loved ones anywhere else, even if Highland House is close, go father.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
March 8, 2017
5.0
Verified Review
Mom is adapting well.
The staff is very professional and they are very good about updating us when any changes occur. I live in another area and I appreciate that their follow-up is so prompt. It's an excellent facility and I am very impressed. I would recommend Highland house to anyone who is looking for a senior community in the Clifton Forge area.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
December 12, 2016
5.0
Verified Review
We really liked this community!!
The staff at Highland House were sweet and attentive. There was always somebody in the dayroom to interact with. This is an older building, however they do keep it really clean. They offer comfort food and my loved one liked it. The administrative person went out of their way to assist us in moving him in. I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-3 out of 3 reviews

Neighborhoods
around Highland House

See what the neighborhood has to offer and what’s nearby:
Highland House in google map

Frequently Asked Questions
about Highland House

Highland House offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (540) 862-4271 to reach a resident at Highland House.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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