3812 Forrestgate Dr, Winston-Salem, NC 27103
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Felt at home here from the first day. So did our cat, who explored the apartment, found her special spots, and moved right in. Very convenient location, close to doctors, hospitals, and shopping. We find plenty to do (love the drama club), the staff are endlessly patient and wonderfully caring people, and the food is both wholesome and tempting. The flexible meal plans are very convenient. The 24-hour front desk attendant makes us feel safe and secure. Assisted living is conveniently located in the building for future needs. We love it. 5 stars from us.Reviewed on SeniorAdvisor.com
We removed our parents from this facility because they felt as if management was simply treating them, as well as most of their employees as morons. Upper management had their picks as to which residents they acknowledged, comforted, or even showed concern to. Most of the time you could find Director [Removed] along with Dining Service Director [Removed] out back smoking and running down any employee and selected paying resident. My mother informed me of what she'd overheard while exercising around the building. They had also informed me of the rate at which the Afro-American staff is terminated. I found it alarming. It seems to me that Corporate would noticed the high turnover rate and stepped in. But, no such luck. The month of August alone three of my parents friends and previous neighbors moved out too. They have loyal employees leaving and transferring to other properties. Residents with years in Heritage Woods, whom loved to call it home, leaving. Dedicated employees with more than 15 years tenure released without probable cause. Dedicated newly hired staff fired as well. What may work for some, most definitely didn't hold well with my parents.
Response from Heritage WoodsDecember 29, 2016
Thank you very much for taking the time to share your feedback. We are very sorry to hear about you and your parent’s experience at our community. Your input and the feedback from all of our residents, their families, and our associates is vitally important to us as we strive to create a warm, secure and friendly environment for everyone in our community. I would like the opportunity to discuss your concerns in more detail. Please contact me directly at [removed] Ext. 111, or by email at [removed]. Sincerely, Tammy Martin Executive Director Heritage Woods
[Removed] was very good. He was very thorough. Asked us questions about what we were looking for. Gave a great tour. Definite contender if we can just convince my dad.Reviewed on SeniorAdvisor.com
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.