Heritage Woods

3812 Forrestgate Dr, Winston-Salem, NC 27103

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Heritage Woods in google map

About the community Heritage Woods

Rest assured Heritage Woods has a long standing reputation in the Winston Salem area. Established 30 years ago, we have served second and third generation family members. Multiple team members have been here over two decades and that is what makes us stand out! Our team is passionate about our mission of serving seniors and providing quality of life.
We are nestled among Doctor and Dentist offices in a prime location close to everything!

Senior Living Options Offered

Assisted living
Independent living

Pricing for Heritage Woods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heritage Woods

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Medication management

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Bath tubs
Wi-fi/high-speed internet
Kitchenette
Air conditioned

Community Amenities

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Recreational areas

Arts and crafts center
Fitness center
Movie or theater room
Piano or organ

On-site dining options

Café or bistro
Private dining room

Activities

Devotional activities on-site
Art classes
Educational speakers / life long learning
Live well programs

Reviews for Heritage Woods

4

(23 reviews)

Write a Review

Cleanliness

4.1

Care services

3.9

Staff

5.0

Meals & dining

4.0

Activities

4.2

Value for cost

4.1

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1-20 of 23 reviews
5.0
September 16, 2021
L S - Child of resident/client
A Great Community to Live In

This is an absolute place you should look at for your loved ones. This is a wonderful community. The staff are easy to work with and are concerned about the residents. My loved one has enjoyed the food here.


4.0
May 7, 2021
Bonnie - Resident/client
Verified Review
Overall experience has been great

The activities are starting to open back up, there are more and more being offered each day. When I first came to look at it, i really liked it but what really sold me was the friendliness of the staff members and the location. They have been very considerate during the pandemic, and trying to keep the residents safe and as active as possible at the same time. The staff are just very caring.


4.0
February 10, 2021
anonymous - Child of resident/client
Verified Review
Good experience

We chose Heritage Woods at the time for independent living, the room size that he got was big and lovely and had a garden view. They were much better for the cost especially compared to others we saw. Overall, it has been a good experience and I would recommend.


0.5
November 18, 2020
Anonymous - Resident/client
New Management is horrible

The place has really gone downhill since the new director took over. She likes to make things about herself but presents as someone who cares about the folks that live here, when in reality she only cares for herself. She speaks to us residents like we are dumb half the time and does not seem to care about our opinions. I believe multiple residents here are not receiving the care they need and we continuously have new move ins that are not at all appropriate for independent living or even assisted, but it’s rent money paid every month so management does not care who moves in. Too many recent changes for the negative and I will be actively looking for better places to live that are run by someone who actually cares about the PEOPLE and not the money.


4.0
August 28, 2020
Anonymous - Resident/client
Dreams Lost

It looks better on the outside than in the inside. There is a lot of show and not a lot of meat. The policies and the management on the inside has a lot to be desired. More was promised than before. Safety was a problem there, I had an accident and I had to wait for 911 to come before the staff or anyone came to check on me. The 911 was about 20 minutes later after my fall.


4.0
August 13, 2020
Beth - Loved one of resident/client
Great place for mom

We chose this community because we liked the atmosphere and it was affordable. My mother complains the food is bland, but I have eaten here and it was ok. The thing that is troubling is the showers and bathrooms do not have railings to hold onto. The room sizes are excellent. I would absolutely recommend Heritage woods.


5.0
January 28, 2020
Pamela Deese - Loved one of resident/client
What you need to know about Heritage Woods

I am writing this review to let everyone know just what to expect from this facility. I have two parents in this facility for the last two years. We started off in independent living and as their health declined we moved to assisted living. I have had to move my father to memory care now but mother still remains at heritage woods. I know the entire staff at this facility, 1st through 3rd shifts through our two-year journey. There is no way anyone could expect better care than what this facility provides PERIOD! I can honestly say I have absolutely zero complaints about anything at heritage woods. My mother is difficult with Alzheimer’s but the staff has embraced her and they know and understand her and she has many difficult days. They treat her with the upmost care and respect even through days when she is less than nice to them. Her apartment is always very clean and so is my mother. They help her pick out her clothes for the day and dress her and she always looks nice and fresh. Anytime there is a concern about her health they call the doctor in without hesitation. Christian Fields is the assisted-living administrator. What an angel she is and a godsend to my family. I recently had to put my father in memory care at a different facility. I have to say he is not clean he is not shaved which I never experienced one day at Heritage Woods. So If anyone reading this review has further questions for me, my name is [name removed] and the facility knows how to get in touch with me and they have my permission to give you my contact information. Quite frankly it upsets me to read anything negative about the heritage woods. These people have been through hell with me and they’re just totally awesome!


5.0
October 15, 2019
Walt Collins - Loved one of resident/client
Wonderful place for my mother.

The staff is very helpful and friendly. We're very pleased with Heritage Woods and the food is extremely good. My mother is in a bright and airy apartment right now. She can go down and have three meals a day or stay in her apartment and eat. She can call the front desk if she needs anything.


4.0
September 20, 2017
Anonymous - Toured community
Verified Review
My Encounter With the Community

I had a tour with the community and they were not impressive at all. The upkeep is not what I would have wanted. They were not suitable for my mom.


5.0
September 19, 2017
Anonymous - Toured community

[Removed] was very good. He was very thorough. Asked us questions about what we were looking for. Gave a great tour. Definite contender if we can just convince my dad.


5.0
July 20, 2017
Anonymous - Loved one of resident/client
Verified Review
Everyone there is amazing!!

My mother's experience since her move has been excellent, we could not be more pleased. The people that work there, no matter what they are doing, from cleaning the floor to the directors, are amazing. We do not have one negative thing to say about them. They have activities for all of the people there. I also like the availability of me signing mom up for assisted living if she needs to. She is going on as independent living which worked out very well so she can stay in the same building and not have to go through that huge transition in another place she is not familiar with. The meals she really very rarely does not like what she had. Overall, I am very pleased with everything.


3.5
July 13, 2017
Anonymous - Toured community
Verified Review
Nice place!!

I have no complaints about how things went for my mother and I during our tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them. I would defiantly recommend them to anyone it was just not the place for my mom.


4.0
May 2, 2017
Anonymous - Toured community
Verified Review
Felt like a nursing home..

The tour guide at Heritage woods was very nice and helpful. When I toured, the room that my mother would have been in would have been downstairs and seemed like a hospital/nursing home more than an assisted living. There was nothing wrong with the place, but it was not what I was looking for.


5.0
March 22, 2017
Anonymous - Loved one of resident/client
Verified Review
Mom Loves It Here !

My mother is doing great since her move to this community. She really loves it ! This is a wonderful community, and I'am very pleased with all they have done for my family. I know she is safe, and in good hands at this facility. They have a wonderful staff at this community. They help make to the move, and transition very smooth for us. She is doing very well at this community, and I would recommend it. It is a great community.


4.0
January 6, 2017
Anonymous - Loved one of resident/client
Verified Review
Good people good place!

This place was really good with my dad I felt. They just were unable to give him the care that he needed. They did good with getting him transitioned. He was enjoying the meals and getting to know some of the residents.


4.5
December 18, 2016
tdavismph - Loved one of resident/client
Verified Review
Independent living + a few home health services < AL costs

I have been thoroughly happy with Heritage Woods for my mom. The meals are excellent and the staff have helped us with anything she needs. My mom is in an independent living apartment, but they have home health people who come in to help her bathe twice a week at a very affordable rate. So much more affordable than AL, and AL services are there when she needs them! She enjoys the activities and had only one day of that she felt lonely in a month. Lots of music events in the building with some talented folks leading them. Excellent facility!


1.0
November 18, 2016
Charlotte - Loved one of resident/client
Valued Opinion

We removed our parents from this facility because they felt as if management was simply treating them, as well as most of their employees as morons. Upper management had their picks as to which residents they acknowledged, comforted, or even showed concern to. Most of the time you could find Director [Removed] along with Dining Service Director [Removed] out back smoking and running down any employee and selected paying resident. My mother informed me of what she'd overheard while exercising around the building. They had also informed me of the rate at which the Afro-American staff is terminated. I found it alarming. It seems to me that Corporate would noticed the high turnover rate and stepped in. But, no such luck. The month of August alone three of my parents friends and previous neighbors moved out too. They have loyal employees leaving and transferring to other properties. Residents with years in Heritage Woods, whom loved to call it home, leaving. Dedicated employees with more than 15 years tenure released without probable cause. Dedicated newly hired staff fired as well. What may work for some, most definitely didn't hold well with my parents.

Response from Heritage Woods

December 29, 2016

Thank you very much for taking the time to share your feedback. We are very sorry to hear about you and your parent’s experience at our community. Your input and the feedback from all of our residents, their families, and our associates is vitally important to us as we strive to create a warm, secure and friendly environment for everyone in our community. I would like the opportunity to discuss your concerns in more detail. Please contact me directly at [removed] Ext. 111, or by email at [removed]. Sincerely, Tammy Martin Executive Director Heritage Woods


4.0
November 17, 2016
Anonymous - Loved one of resident/client
Verified Review
Great Care

My father is doing very well here. I really like the fact that the staff was friendly and was able to meet all the requested we needed. This community is very well known in the community. We found the community to be very clean and taken care of. The meals are excellent. My brother is offered alot of various activities. My family recommends this for a great value and great care for loved ones.


5.0
November 11, 2016
Anonymous - Loved one of resident/client
Verified Review
Good group of people!

This is a good place. I really enjoy them. The reason why I wanted my loved ones to go here is because when I first walked in this community the staff was great. I am a good judge in character. They offer a lot of activities for the residents as well. The only reason why we had to move was because my loved one needed more care.


1.0
August 2, 2016
Anonymous - Toured community

Very old....not well kept.


Neighborhood around Heritage Woods

See what the neighborhood has to offer and what’s nearby:

Heritage Woods in google map

Frequently Asked Questions about Heritage Woods

Heritage Woods offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Heritage Woods has received an average review rating of 4 based on 23 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.