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Heritage Woods

3812 Forrestgate Dr, Winston-Salem, NC 27103
9.0
Review Score
31 reviews

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15 Photos
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7 Floor plans
7 Floor plans available
Heritage Woods in google map
Brooke M - Family/friend
5.0
Best Senior Living Community in Town

I enjoy having meals with my family member at Heritage Woods. The food is amazing! The staff is very friendly. The residents are smiling and seem very happy when I visit. I would recommend this community to anyone looking for a new place to call home.... Read more

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About the facility Heritage Woods

Rest assured Heritage Woods has a long standing reputation in the Winston Salem area. Established 30 years ago, we have served second and third generation family members. Multiple team members have been here over two decades and that is what makes us stand out! Our team is passionate about our mission of serving seniors and providing quality of life.
We are nestled among Doctor and Dentist offices in a prime location close to everything!

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Heritage Woods is a community within Northstar Senior Living properties. See all Northstar Senior Living communities.

Pricing for Heritage Woods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
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$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Heritage Woods

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Compare

Heritage Woods3812 Forrestgate Dr, Winston-Salem, NC 27103
Brighton Gardens of Winston-Salem2601 Reynolda Road, Winston-Salem, NC 27106
Brookdale Reynolda Road2980 Reynolda Road, Winston-Salem, NC 27106
Mallard Ridge9420 N North Carolina Hwy 150, Clemmons, NC 27012
9.0
Review Score
31 reviews
9.9
Review Score
78 reviews
9.0
Review Score
29 reviews
8.9
Review Score
28 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care

Amenities at Heritage Woods

Health Care Services

Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

No Sugar
Vegan
Vegetarian
Anytime Dining

Room Amenities

Bath Tubs
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Air Conditioned
Garden View

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Activities

Devotional Activities On-Site
Catholic Services
Bible Study Group
Art Classes

Reviews
for Heritage Woods

Write a Review
9.0
Review Score
31 reviews

Review Score

31 reviews
9.0

Out of 10


5 star

52%

4 star

39%

3 star

0%

2 star

0%

1 star

10%

A Place for Mom has scored Heritage Woods with 9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage Woods has 31 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.4

Care Services

4.0

Activities

4.3

Staff

5.0

Value for Cost

4.2

Overall Experience
16
12
0
0
3
Date Submitted
1
5
7
Reviewer
5
18
8
0
Care Received
4
27
1-20 of 31 reviews
Sort by

5.0
Brooke M - Family/Friend
Independent Living
December 16, 2023
Best Senior Living Community in Town

I enjoy having meals with my family member at Heritage Woods. The food is amazing! The staff is very friendly. The residents are smiling and seem very happy when I visit. I would recommend this community to anyone looking for a new place to call home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Heritage Woods

December 19, 2023

Thank you, Brooke! We appreciate it so much when our resident’s family members join us and take the time to share their experience with others.


4.0
Anonymous - Toured community
Independent Living
July 25, 2023
Verified Review
Tour experience

My sister in law was the one who toured Heritage Woods, but she said that she found it to be "shabby, run down, and depressing" She thought that the residents were much more deteriorated than our father was, so it was not going to be a good fit. The staff were all great, it was just the facility itself that was not.

Response from Heritage Woods

July 26, 2023

Thank you for taking the time to share your sister's experience with us. Feedback from our visitors is always appreciated and we hope you will visit us again soon after our planning interior upgrades are complete. Our team walks the community several times a day specifically to maintain cleanliness and organization so we are sorry to hear of your sister's initial impression. We hope you will visit us when you have the time and our Community Relations Director will be happy to provide a live virtual tour as well.


5.0
Steven - Toured community
Assisted Living
July 18, 2023
Verified Review
tour review

Our family had an in person tour with Heritage Wood and we felt the tour experience was really good and all of the staff members we met with were very informative

Response from Heritage Woods

July 19, 2023

Thank you so much for sharing your feedback. We are happy to hear you had a great experience with our team and hope you will visit us again soon!


5.0
Belinda - Family/Friend
Independent Living
July 11, 2023
Verified Review
great communty

We give 5 stars to ever category, we could not be happier with the experience we have had so far. Our loved one has made so many new friends and her life is so much better now. Thank you for your help, and we would most definitely recommend Heritage Woods community to other families looking for a place for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Heritage Woods

July 17, 2023

Thank you for your wonderful review. We will be sure to share with our entire team! We are always here for you and your loved ones.


4.0
D M - Family/Friend
Independent Living
March 24, 2023
Verified Review

My loved one has asked several times for bathroom sink to be fixed. It doesn't hold water for 30 seconds and my loved one does a lot of sponge bathing. Also, the toilet paper holder hasn't been fixed. Now I don't live there, but I know my loved one doesn't strip their bed anymore because my loved one says, "they don't know how to make it. First-person put bottom sheet over the top. I asked my loved one to show them how they wanted it made. Kind of teach them. (no reply). Last week whoever cleaned the shower flipped the shower curtain and liner over the rod didn't flip it back over. When my loved one did it, several of the hooks came off, my loved one had a very difficult time fixing it, as they are very weak. Staff is kind, my loved one doesn't eat or use dining room. It probably is a good value for the money, if you can get your bed made, and things fixed. My loved one had to go down stairs before to see if they had a delivery. And a case of food was there, rather than delivered to their room. Please don't let my loved on know I've mentioned this, but these are their words. And they should come from my loved one. My loved one likes the entertainment. And still shy about activities. I don't think it's a reflection on A Place for Mom. They were wonderful finding the place. And the family like's Heritage Woods. Just not the things mentioned and would very much appreciate having these things improved, but that's not your fault or place.

Cleanliness

No data collected

Friendliness

No data collected

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

No data collected


4.0
MC - Family/Friend
Assisted Living
July 8, 2022
Verified Review
Review for Heritage Woods

Very quiet like a library. We were worried she would not enjoy this one as much. Dimmer and less active.

Response from Heritage Woods

July 11, 2022

We're grateful to know that you and your loved one had a great experience with us. We're always happy to hear appreciation from our visitors. The Heritage Woods Senior Living team truly appreciates it!


5.0
June - Resident/client
Independent Living
March 21, 2022
Verified Review
Couldn't ask for a better place to be

It is wonderful, I love it and I could not be happier than I am now living at Heritage Woods. The facility itself is very clean and all of the staff members are super friendly. The food was not the best when I got here, but it is getting better, we have a new chef and he has new ideas and is putting forth new things. The activities director is wonderful, I would give her higher than a 5 if I could. With covid we were kind of bored since we could not go out and do things, but now we are getting back to normal and it has been great. We have had lots of entertainment coming in and we have been going out to do activities. The staff go out of their way to help us and make us happy. I fell in love with my apartment right when I walked in, it is perfect and exactly what I was looking for. The director has been strict on the covid protocols and we still have to wear masks. She was very empathetic when I lost my dog a few months ago. We have a community dog, it is a toy poodle and if I am ever feeling lonely or want cuddles, she lets me come into her office and get the dog. I would most certainly recommend Heritage Woods to others who are looking, it is a great place.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

No data collected

Response from Heritage Woods

March 29, 2022

The team at Heritage Woods Senior Living enjoys hearing from everyone, whether they are visitors or residents. The team always strives for the highest standards, and hopes to continue serving everyone this way.


5.0
anonymous - Family/Friend
Assisted Living
December 20, 2021

The staff (absolutely everyone) treat our resident with kindness, unconditional acceptance, nurture and support. They are knowledgeable of details of needs and prompt to respond. The culture is warm and friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Heritage Woods

December 27, 2021

Thank you so much for your five-star review of Heritage Woods Senior Living! We truly appreciate the feedback and hope to hear from you again.


5.0
L S - Family/Friend
Independent Living
September 16, 2021
Verified Review
A Great Community to Live In

This is an absolute place you should look at for your loved ones. This is a wonderful community. The staff are easy to work with and are concerned about the residents. My loved one has enjoyed the food here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


4.0
Bonnie - Resident/client
Independent Living
May 7, 2021
Verified Review
Overall experience has been great

The activities are starting to open back up, there are more and more being offered each day. When I first came to look at it, i really liked it but what really sold me was the friendliness of the staff members and the location. They have been very considerate during the pandemic, and trying to keep the residents safe and as active as possible at the same time. The staff are just very caring.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
February 10, 2021
Verified Review
Good experience

We chose Heritage Woods at the time for independent living, the room size that he got was big and lovely and had a garden view. They were much better for the cost especially compared to others we saw. Overall, it has been a good experience and I would recommend.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

5


0.5
anonymous - Resident/client
Independent Living
November 18, 2020
New Management is horrible

The place has really gone downhill since the new director took over. She likes to make things about herself but presents as someone who cares about the folks that live here, when in reality she only cares for herself. She speaks to us residents like we are dumb half the time and does not seem to care about our opinions. I believe multiple residents here are not receiving the care they need and we continuously have new move ins that are not at all appropriate for independent living or even assisted, but it’s rent money paid every month so management does not care who moves in. Too many recent changes for the negative and I will be actively looking for better places to live that are run by someone who actually cares about the PEOPLE and not the money.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Resident/client
Independent Living
August 28, 2020
Verified Review
Dreams Lost

It looks better on the outside than in the inside. There is a lot of show and not a lot of meat. The policies and the management on the inside has a lot to be desired. More was promised than before. Safety was a problem there, I had an accident and I had to wait for 911 to come before the staff or anyone came to check on me. The 911 was about 20 minutes later after my fall.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

5

Value for Cost

4


4.0
Beth - Family/Friend
Independent Living
August 13, 2020
Verified Review
Great place for mom

We chose this community because we liked the atmosphere and it was affordable. My mother complains the food is bland, but I have eaten here and it was ok. The thing that is troubling is the showers and bathrooms do not have railings to hold onto. The room sizes are excellent. I would absolutely recommend Heritage woods.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

5

Value for Cost

4.5


5.0
Pamela Deese - Family/Friend
Independent Living
January 28, 2020
What you need to know about Heritage Woods

I am writing this review to let everyone know just what to expect from this facility. I have two parents in this facility for the last two years. We started off in independent living and as their health declined we moved to assisted living. I have had to move my father to memory care now but mother still remains at heritage woods. I know the entire staff at this facility, 1st through 3rd shifts through our two-year journey. There is no way anyone could expect better care than what this facility provides PERIOD! I can honestly say I have absolutely zero complaints about anything at heritage woods. My mother is difficult with Alzheimer’s but the staff has embraced her and they know and understand her and she has many difficult days. They treat her with the upmost care and respect even through days when she is less than nice to them. Her apartment is always very clean and so is my mother. They help her pick out her clothes for the day and dress her and she always looks nice and fresh. Anytime there is a concern about her health they call the doctor in without hesitation. Christian Fields is the assisted-living administrator. What an angel she is and a godsend to my family. I recently had to put my father in memory care at a different facility. I have to say he is not clean he is not shaved which I never experienced one day at Heritage Woods. So If anyone reading this review has further questions for me, my name is [name removed] and the facility knows how to get in touch with me and they have my permission to give you my contact information. Quite frankly it upsets me to read anything negative about the heritage woods. These people have been through hell with me and they’re just totally awesome!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Walt Collins - Family/Friend
Independent Living
October 15, 2019
Wonderful place for my mother.

The staff is very helpful and friendly. We're very pleased with Heritage Woods and the food is extremely good. My mother is in a bright and airy apartment right now. She can go down and have three meals a day or stay in her apartment and eat. She can call the front desk if she needs anything.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Independent Living
September 20, 2017
Verified Review
My Encounter With the Community

I had a tour with the community and they were not impressive at all. The upkeep is not what I would have wanted. They were not suitable for my mom.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Independent Living
September 19, 2017

[Removed] was very good. He was very thorough. Asked us questions about what we were looking for. Gave a great tour. Definite contender if we can just convince my dad.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
July 20, 2017
Verified Review
Everyone there is amazing!!

My mother's experience since her move has been excellent, we could not be more pleased. The people that work there, no matter what they are doing, from cleaning the floor to the directors, are amazing. We do not have one negative thing to say about them. They have activities for all of the people there. I also like the availability of me signing mom up for assisted living if she needs to. She is going on as independent living which worked out very well so she can stay in the same building and not have to go through that huge transition in another place she is not familiar with. The meals she really very rarely does not like what she had. Overall, I am very pleased with everything.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
anonymous - Toured community
Independent Living
July 13, 2017
Verified Review
Nice place!!

I have no complaints about how things went for my mother and I during our tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them. I would defiantly recommend them to anyone it was just not the place for my mom.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


Viewing 1-20 out of 31 reviews

Neighborhood around Heritage Woods

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Frequently Asked Questions about Heritage Woods

Heritage Woods offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heritage Woods 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 768-2011 to reach a resident at Heritage Woods.

To reach a resident at Heritage Woods call: (336) 768-2011



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.