Heritage Village Gainesville

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us. They also followed up with and made sure all our questions were answered.

We have only been able to go inside the community once, but as far as we can see looking through the lobby and the windows it looks to be very clean. The activities were pretty limited due to tall the restrictions, but they really did try their absolute best.

The rooms and overall layout of the community would be a five out of five. All the people were very pleasant they knew everyone by name which was nice. We were very satisfied with the Heritage Village Gainesville.

It's a beautiful facility and if you can afford it your loved one would be happy there. The room sizes were above average, The food was awesome before covid I have tried it since. They had a nice dining facility also. I would recommend this facility.

The food could be improved. I would like more soft foods, due to me being on a pureed diet before. They have bingo as an activity. The staff is friendly. The community backs to a wooded area. The outdoor areas are lovely.

Heritage Village is a little more on the pricier side, but this community is excellent. We can tell the staff members there are constantly giving good care, they are very informative. Every time we go to visit the residents are always engaged and being active whether that is playing games, bingo, or going on group walks around the community. The have eaten there quite a few times and the food is excellent. The rooms at this community are very cozy and have just enough room for your belongings

Don't go there. It is like a jail sentence. They seem to care more about profit margins than servicing the residents, complete with absurd protocols just to keep themselves from being slapped with a lawsuit especially during COVID-19, with no regard for humanity or the mental health of residents. In other words, let the patient suffer or die first. Do nothing without a directive from a physician.

Heritage Village was absolutely beautiful, and [name removed] was very helpful. It was clean and well-kept and a newer facility. the only downfall was the memory care was on the 2nd or 3rd level and you needed to use the elevator to access it. Staff to resident ratio is either 1 to 7 or 1 to 8. Which is very good. Heritage Village had all the amenities I was looking for. However it is a little further than I wanted to go.

This seems like a wonderful place to move my mom to! Every team member was charming it from their experience, they seem happy to work here. The residents we talked you were very content of the care they receive! Food was delicious and the rooms were nice.

My parents love their new place, they loved it from our first visit. They have great food and lots of activities. They are loved and they got out of their suites a lot. They are happy here, so we are happy to. Keep up the good work

Pros-Very clean, nicely decorated, smells wonderful, gorgeous facilities, nicely appointed, friendly staff, large bathrooms with walk-in showers, lovely menu and snacks available daily, good activities, 2 year old facility. Looks more like a resort or hotel than an assisted living facility. The residents out and about seemed very personable. Great outdoor facilities. Cons-VERY expensive! You are getting a higher quality facility, but the rooms are very small for the price.

This is a great community. The staff are caring and very helpful. They have a good variety of meals that he seems to enjoy. The community is clean and a nice enviroment. They do offer activiites for my father and in time we hope that he will join the other residnets. We would recommend this community for the good care and variety for a loved one.

Everything has been going great here so far. The staff does a great job with trying to handle my step mom. She can be a handful. The community is always clean and neat and so is my step moms room. She does not like the food because she does not get to choose on her level.

I am very happy with the care at this community. The staff were very nice and caring. He was not alwas happy with the meals. they do offer alot of nice activites. We are planning at sometime to go back to this communty because we liked the care and the staff. The care is a value and we recommend others to this great community.

The Tribute is a very nice place that looks like an upscale hotel. It was not as personal. From what I saw, there was not much interaction between the residents and staff. That is just from what I saw, though.