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Heritage House Guelph

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2113 Gordon Street, Guelph, ON N1L1G7

4 reviews
Add review
5 star
25%
4 star
0%
3 star
0%
2 star
0%
1 star
75%
See all reviews
For more information about senior living options:
(866) 374-4058
Heritage House Guelph
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Dan Brown
-
Family/friend
4.5
Mom loves it here
My Mom has been living there for 5 months now and loves it. The staff and management are excellent, friendly and do an excellent job. They like Mom and make her feel very welcome. She loves the food, great selection and large portions. Her room was refurbished before she moved in and h

About the facility
Heritage House Guelph

Heritage House Guelph in Guelph, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Independent Living

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Amenities
at Heritage House Guelph

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care
  • Memory Care

Meals & Dining

  • Vegetarian
  • Guest Meals
  • Room Service
  • Low / No Sodium
  • Kosher
  • Gluten-free
  • Meals Provided
  • No Sugar

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Holiday Parties
  • Activities Off-site
  • Devotional Activities Offsite
  • Activities On-site
  • Birthday Parties
  • Visiting Chaplain or Priest
  • Live Musical Performances

Compare

Heritage House Guelph
Heritage House Guelph

2113 Gordon Street, Guelph, ON N1L1G7

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Dunbar Heights Seniors Living Inc
Dunbar Heights Seniors Living Inc

611 Dunbar Rd, Cambridge, ON N3H2T4

Review score not available
8.0
Review score
11 reviews
8.0
Review score
11 reviews
5 star
73%
4 star
18%
3 star
9%
2 star
0%
1 star
0%
2.0
Review score
4 reviews
2.0
Review score
4 reviews
5 star
75%
4 star
0%
3 star
0%
2 star
25%
1 star
0%
Review score not available
Studio
--
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Adult Day Services

Reviews

for Heritage House Guelph

4 reviews
5 star
25%
4 star
0%
3 star
0%
2 star
0%
1 star
75%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Heritage House Guelph with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage House Guelph has 4 reviews with an average "overall experience" of 1.6 out of 5.
Overall Rating
1.6
Cleanliness
2.4
Friendliness
2.6
Care Services
1.5
Staff
Meals & Dining
Activities
1.9
Value for Cost
1.5
A Place for Mom has scored Heritage House Guelph with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage House Guelph has 4 reviews with an average "overall experience" of 1.6 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Dan Brown - Family/friend
Independent Living
December 4, 2020
4.5
Mom loves it here
My Mom has been living there for 5 months now and loves it. The staff and management are excellent, friendly and do an excellent job. They like Mom and make her feel very welcome. She loves the food, great selection and large portions. Her room was refurbished before she moved in and has everything she wants. It is a smaller more personal environment which is exactly what she likes. The manager is excellent very personable and cares about the residents. When Mom is happy we are happy!
Cleanliness
4.5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3.5
anonymous - Family/friend
Independent Living
June 16, 2018
0.5
Not a nice place
My mother lived here and it was horrible. The building is falling apart, heat often isn't working, elevator breaks a lot, kitchen is always having electrical issues and there always seems to be floods caused by septic blockage. There is no stability with staff, there is always new management and staff which causes constant changes and distrupts the environment. I discussed these issues with management but unfortunately it's always someone new so they always have the excuse they are new. The only positive thing about this place is the nurses, they seem to be the most knowledgeable and are the only reason my mom stayed as long as she did.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Independent Living
September 11, 2017
0.5
Family beware
My mother moved in here in the Winter and the Manager staff were excellent. I was thrilled. Since change of Management , the place is declining and the old reputation from what i remember 5 years ago when we first looked its heading that direction. Staff don't care anymore nobody laughs the moral seems down and if you walk by its fake or put on, New Manager sits on her phone and doesn't even say hello when you walk in. Food portions are horrible, food itself is horrible. Nursing has major issues shared by a nurse who had to quit because she could not treat residents in manner she has been told to, she values her license. Many residents are afraid to speak up, two told me they are in fear of having nowhere they can afford and use to love the place look forward to everyday. Now they only look forward to weekends when managers are gone and staff somewhat relax. Taking advantage of low income seniors and servicing them with border line [Removed] if outrageously unjust. I am going to pay the difference and move my mother out to a better place. I caution anyone thinking about this place
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5
anonymous - Toured community
Independent Living
December 26, 2016
1.0
Can only make local calls, They won't allow residents to use calling cards. No internet access or pay phones, I have seen residents shoveling snow, Residents are always complaining they are hungry. Also its extra money to have a bath more than once a week, small portions of food,VERY BAD management only, but staff is nice and caring and feel just as helpless as the residents. Rent increases all the time. Wages for staff are extremely low, not sure about the management wages, they are probably much higher. No activities barely. Not enough outings. Being subsidized, they take all your money on extra's, like bringing your food to your room if you can't get to the kitchen. Residents can't usually afford phones or tv. Very icy and not properly maintained. The cost is outrageous considering you would get more in a jail than at this place. Very disappointed when I went to visit at their Christmas open house. Its more of a prison than a care center.
Cleanliness
4
Friendliness
4.5
Value for Cost
1
Care Services
1
Activities
1
Viewing 1-4 out of 4 reviews

Neighborhoods
around Heritage House Guelph

See what the neighborhood has to offer and what’s nearby:
Heritage House Guelph in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ontario regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ontario regulations for Assisted Living.

Frequently Asked Questions
about Heritage House Guelph

Call (519) 822-2006 to reach a resident at Heritage House Guelph.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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