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Heathers Manor

3000 North Douglas Drive, Crystal, MN 55422

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Heathers Manor residents
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Heathers Manor in google map
street view of Heathers Manor
anonymous - Loved one of resident/client
4.5
Happy with my choice

We chose Heathers Manor because after touring a few places you get a gut feeling when you meet people and see the facility. When we walked in Heathers Manor it just felt right. Both of my daughters were with me and they felt the same way too. The staff are very friendly and you feel at home. They really make an effort to get to know you. I would definitely recommend to others looking.... Read more

Read all reviews

About the facility Heathers Manor

Heathers Manor Assisted Living is nestled up against Bassett Creek park surrounded by a serene landscape of Waterfalls, ponds, fountains and a beautiful backyard of colorful foliage. Our homemade cuisine is prepared by our four talented chefs of nutritional quality and inspired for delightful dining experience. There is a range of activities to fill ones day. We have nursing available provided by our RN, 24 hour LPN and nurses aides. Weekly housekeeping, linen change and 3 safety checks a day is included.
Faith based services in our chapel, and we have our own bus for comfort transportation. Come see why our residents chose the Heathers Manor to be their new home!
Seniors at Heather Manor appreciate the high quality of the caregiving staff that works in this community. Staff members, to a number, all provide compassionate, highly skilled support 365 days a year. This top quality support helps seniors remain active and healthy throughout their senior years in order to ensure that they enjoy the highest possible quality of life.

Senior residents of Heathers Manor enjoy a wonderful variety of amenities, like:

•Pet friendly
•Convenient access to a bus line
•Transportation assistance available

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Heathers Manor is a community within Transforming Age properties. See all Transforming Age communities.

Pricing for Heathers Manor

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heathers Manor

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Room Service

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Covered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews

for Heathers Manor
3.6(55 reviews)
Write a Review

Cleanliness

3.8

Friendliness

4.1

Meals & Dining

2.2

Care Services

3.7

Activities

3.7

Staff

3.3

Value for Cost

3.6

Overall Experience
23
18
4
2
8
Date Submitted
1
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7
Reviewer
3
33
16
0
Care Received
55
1-20 of 55 reviews
Sort by

4.5
anonymous - Loved one of resident/client
Assisted Living
June 10, 2022
Verified Review
Happy with my choice

We chose Heathers Manor because after touring a few places you get a gut feeling when you meet people and see the facility. When we walked in Heathers Manor it just felt right. Both of my daughters were with me and they felt the same way too. The staff are very friendly and you feel at home. They really make an effort to get to know you. I would definitely recommend to others looking.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

5

Care Services

4

Activities

4.5

Staff

4.5

Value for Cost

3


1.0
Anonymous - Loved one of resident/client
Assisted Living
February 19, 2022
Bad Management

Bad management. This place of Residence used to be top notch. It's run down, carpets are dirty, dogs running around unsupervised. Food is still being delivered in Styrofoam (still, after 2 years). The parking lot and sidewalks are a complete disaster waiting to happen. What happened?

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Loved one of resident/client
Assisted Living
February 17, 2022
Bad Management

This place is an absolute mess. Horrible management. Food is still being served in boxes to residents (After two Years). The Sidewalks and driveway are in complete disrepair. Dirty carpeting, very run down. A lot of new staff. Many long-time employee's left I was told.

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1


3.0
Middle Daughter - Loved one of resident/client
Assisted Living
November 15, 2021
Good staff, mediocre lifestyle offered

My mother moved here in May, 2021. We are very disappointed. She was promised outings, movies, a book club, great food, and even a "personal buddy" to introduce her to people. Due to Covid, none of that happened. Eighteen months later they are still bringing food to their rooms in styrofoam containers. The food is JUST AWFUL. They claim that the dining room had some sort of a leak, but still - couldn't they have figured something out? For activities, they still have to wear masks and are 6 feet apart. Therefore, nobody is making friends. My mother is outgoing, and this is the first place she hasn't made friends. Since they have all been vaccinated, I expected that they would make an effort to get my mother a "buddy" and introduce her, but that hasn't happened. Now, their van is damaged, and they can't do outings. The staff is wonderful. Really nice.

Cleanliness

4

Friendliness

3

Meals & Dining

1

Care Services

3

Activities

2

Staff

5

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Assisted Living
August 24, 2021
Verified Review
I think it can be a great place. It's just that Covid times are hard times.

The facility is nice and clean. The staff is fine. It's just a matter of them fixing some problems throughout the community. The food is horrible because they're still not in the dining room. They were back in the dining room for two days, and then there was a toilet leak in the room above, which they haven' t gotten around to fixing yet. And they haven't made any kind of accommodations to make things right. They have a van to take residents out of the community, and they've only done it once. Supposedly it's in the shop. I'm just not sure they're working hard to rectify these things. My loved ones haven't really met anybody in the several months they've been there because there's not a lot going on and they're just alone. So I'm hoping things get better over time.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

2

Staff

5

Value for Cost

4


4.5
Lisa - Loved one of resident/client
Assisted Living
April 5, 2021
Verified Review
Overall a great place to live

I thought they were amazing. The staff was very knowledgeable, very friendly, and very accommodating. The place was extremely clean. The rooms were nice, and the furniture was comfortable. The food was lacking - it tasted kind of like it came out of a can, with a school lunch type of feel. Other than that, I absolutely would recommend them. The grounds are beautiful as well, and the location is very convenient.


5.0
Andrea S - Loved one of resident/client
Assisted Living
December 14, 2020
Verified Review
The best fit for my mom

They are really great, they have a very caring staff that have been there a long time and my mom loves it there. We feel really lucky we found this community, It's a smaller facility so it feels homier. They really go all out, the rooms are very nice, and they decorate for the holidays. I have recommended this facility to others.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

5


5.0
Joan Anderson - Resident/client
Assisted Living
December 4, 2019
Verified Review
Review of Heathers Manor

Great community to live and enjoy my 'senior' stage in life!! Lots of attention to desires and needs...great staff to assist and help in these and other areas. Plenty of activities to jeep us busy (or not) as we desire.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ann - Loved one of resident/client
Assisted Living
December 4, 2019
Verified Review
Review of Heathers Manor

I am glad she lives here. Everyone is helpful, attentive, and friendly. She ([name removed]) is going great at 98! Thank Heathers Manor!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mabel Alderink - Loved one of resident/client
Assisted Living
December 4, 2019
Verified Review
Review of Heathers Manor

It is a very pleasant and enjoyable place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Joann Kloos - Loved one of resident/client
Assisted Living
December 4, 2019
Verified Review
Review of Heathers Manor

Very pleasant appearance, friendly staff, convenient location.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Camille O'Dowd - Resident/client
Assisted Living
December 4, 2019
Verified Review
Review of Heathers Manor

I have been here since [date removed]. The staff is outstanding and the other residents are warm and welcoming. And, the food is out of this world- 3 chefs that do fabulous meals. The residents range in age from 64-104! All live life to the fullest. Love it here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
M V Beyer - Loved one of resident/client
Assisted Living
June 29, 2019
Very Nice Place. Larcenous Corporate Office.

My Mother went to the emergency room at the end of February. I had returned to Heather's to retrieve some of her things at which time I told management that she would not be coming back. I was told then that I would be responsible for the March rent only (no services) I agreed as I would then have time to remove her belongings and furniture. She passed away on March 9th. When I talked to them after that, I was told the same thing, March rent only. The apartment was empty by the 3rd week of March and the keys were turned in. I did not receive a final bill until the end of May. Much to my surprise, it also included rent for April! It did NOT include a $500 credit that I had been due since January for an unused pet deposit, even though I had been told on four different occasions that "you should have it by now". I talked to their billing department again and they said the inflated bill came out of corporate and that it "didn't sound right" and they would contact them. On June 27th, I finally received a bill and it had not changed. Two months of rent due from a dead woman and no $500 credit. I will gladly pay the March rent (less $500) but this is outrageous. To be fair, the local Heather's employees are very nice and helpful. But their corporate office is incompetent ...at best.

Cleanliness

3.5

Friendliness

5

Care Services

1.5

Activities

2.5

Value for Cost

2


5.0
anonymous - Toured community
Assisted Living
March 17, 2019
Impressed

Lovely community - very kind & helpful staff

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
March 17, 2019

Very nice, cozy & welcoming community! Excellent food and great variety of daily activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
January 15, 2019
Happy and Thankful

We are so glad to have been led to the wonderful Heathers Manor !

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.5
Lyle H - Loved one of resident/client
Assisted Living
June 25, 2018
Advance Care 1st floor is anything but

Nice facility until you get to advance care 1st floor. Care Not complete, Staff Does not follow care plan . Supervision is 2 out 10. When family report issues met with excuses. Needs more help.

Cleanliness

2.5

Friendliness

2.5

Care Services

1.5

Activities

2.5

Value for Cost

2.5


2.5
anonymous - Loved one of resident/client
Assisted Living
June 5, 2018
Mixed Review for Heather's

During the past two years that my grandfather has lived at this facility, I've had mixed feelings about the quality of the facility. The staff that works at the reception desk are fantastic: very welcoming, caring and social with residents and guests. There is a high turnover amongst the dining room staff - although friendly, they appear to be entry level and I have heard complaints from my grandfather and other residents/family about long waits for service at mealtime (sometimes up to an hour). The carpeting in common areas has multiple stains and is long overdue for cleaning. My biggest disappointment with the facility is the state of disrepair of the concrete/asphalt sidewalks, patios and paths: while pushing my grandfather in a wheelchair, he and his wheelchair nearly tipped over twice after hitting holes in the sidewalk. This concrete/asphalt disrepair has been an ongoing issue for over a year. Holes in sidewalks are a hazard to the safety of Heathers' residents, potential ADA violations and an open door for a lawsuit.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


3.0
anonymous - Toured community
Assisted Living
January 23, 2018
Verified Review
I toured this community

I went on a tour here and it was OK. The staff was excellent and answered all of my questions. It felt like it needed some updating. The walls looked beat up. It wasn't as clean as the other places I toured. It was also located in a higher crime rate area on a busy road. Mom didn't feel safe.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Assisted Living
December 15, 2017
Verified Review
Staff was nice and food was good

While my Father was here, I thought the facility was very clean and had a bright atmosphere. All of the staff members I met were nice and very engaging. They did offer a lot of activities like exercise groups, card clubs, and they even had a chapel. I haven’t eaten the food but it seemed to look very good. I would recommend this community to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 55 reviews

Neighborhood around Heathers Manor

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Heathers Manor

Heathers Manor offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Heathers Manor has received an average review rating of 3.6 based on 55 reviews. See all reviews.

Call (763) 544-6777 to reach a resident at Heathers Manor.

To reach a resident at Heathers Manor call: (763) 544-6777



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.