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Heathers Manor

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3000 North Douglas Drive, Crystal, MN 55422

8.7
Review score
62 reviews
Add review
8.7
Review score
62 reviews
5 star
45%
4 star
31%
3 star
6%
2 star
5%
1 star
13%
See all reviews
8.3
Review score
426 reviews
19 facilities
For pricing & availability:
(866) 374-4058
Heathers Manor
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Chari V
-
Family/friend
5.0
Happy with our choice
My brother was the one that moved into the facility. I think he could have used a little more orienting to what Heathers offers and some follow up on it after a few weeks to make sure he's comfortable there.

About the facility
Heathers Manor

Heathers Manor Assisted Living is nestled up against Bassett Creek park surrounded by a serene landscape of Waterfalls, ponds, fountains and a beautiful backyard of colorful foliage. Our homemade cuisine is prepared by our four talented chefs of nutritional quality and inspired for delightful dining experience. There is a range of activities to fill ones day. We have nursing available provided by our RN, 24 hour LPN and nurses aides. Weekly housekeeping, linen change and 3 safety checks a day is included.
Faith based services in our chapel, and we have our own bus for comfort transportation. Come see why our residents chose the Heathers Manor to be their new home!
Seniors at Heather Manor appreciate the high quality of the caregiving staff that works in this community. Staff members, to a number, all provide compassionate, highly skilled support 365 days a year. This top quality support helps seniors remain active and healthy throughout their senior years in order to ensure that they enjoy the highest possible quality of life.

Senior residents of Heathers Manor enjoy a wonderful variety of amenities, like:

•Pet friendly
•Convenient access to a bus line
•Transportation assistance available
•On-site beautician services
•Delicious home-made meals served 3 times a...

Read more

Senior living options offered

Assisted Living

Pricing
for Heathers Manor

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heathers Manor

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Heathers Manor residents
Heathers Manor

3000 North Douglas Drive, Crystal, MN 55422

The Glenn Hopkins
The Glenn Hopkins

1011 Feltl Court, Hopkins, MN 55343

Waterford Estates and Manor outdoor common area
Waterford Estates and Manor

6288 Louisiana Ct, Brooklyn Park, MN 55428

Copperfield Hill
Copperfield Hill

4200 40th Avenue North, Robbinsdale, MN 55422

8.7
Review score
62 reviews
8.7
Review score
62 reviews
5 star
45%
4 star
31%
3 star
6%
2 star
5%
1 star
13%
9.6
Review score
55 reviews
9.6
Review score
55 reviews
5 star
47%
4 star
36%
3 star
13%
2 star
4%
1 star
0%
9.4
Review score
97 reviews
9.4
Review score
97 reviews
5 star
37%
4 star
40%
3 star
13%
2 star
4%
1 star
6%
9.1
Review score
89 reviews
9.1
Review score
89 reviews
5 star
44%
4 star
34%
3 star
16%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Heathers Manor

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care
  • Memory Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • Room Service
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided

Room Amenities

  • Kitchenette
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Private patio, deck, or balcony
  • Full kitchen
  • Cable or Satellite TV
  • Ground Floor Units
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Covered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Beauty Salon
  • Library
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Catholic Services
  • Book Club
  • Other Religious Services
  • Live Musical Performances
  • Happy Hour
  • Visiting Chaplain or Priest
  • Karaoke
  • Holiday Parties
  • BBQs or Picnics
  • Wii Bowling
  • Live Dance or Theater Performances
  • Community Service Programs
  • Tai Chi
  • Current Events Club
  • Birthday Parties
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Bridge Club
  • Men's Club
  • Activities On-site
  • Intergenerational Programs
  • Activities Off-site
  • Art Classes
  • Yoga / Chair Yoga
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Stretching Classes
  • Trivia Games

Reviews

for Heathers Manor

8.7Review score62 reviews
8.7
Review score
62 reviews
5 star
45%
4 star
31%
3 star
6%
2 star
5%
1 star
13%
Transforming Age
8.3
Review score426 reviews19 communities
Write a review
A Place for Mom has scored Heathers Manor with 8.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Heathers Manor has 62 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
4.1
Care Services
3.8
Staff
3.8
Meals & Dining
3.2
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Heathers Manor with 8.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Heathers Manor has 62 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Transforming Age
8.3
Review score426 reviews19 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 62 reviews
Chari V - Family/friend
Assisted Living
February 19, 2024
5.0
Verified Review
Happy with our choice
My brother was the one that moved into the facility. I think he could have used a little more orienting to what Heathers offers and some follow up on it after a few weeks to make sure he's comfortable there.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
5
DC - Family/friend
Assisted Living
February 14, 2024
4.0
Verified Review
Resourceful
It is a good facility. Staff is very friendly and helpful. The reason we chose them is cost, availability and vibe of the place.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 8, 2023
5.0
Verified Review
Nice cozy community
The value for cost is variable. Pricing is al la carte. If you have minimal needs then pricing is about average. If you have high needs your prices go up dramatically. Basically every additional need will have a cost associated with it. They lack amenities like in house transportation that high price facilities often offer, so that affects the value statement too. On the positive side: Apartments are spacious and much nicer than comparable facilities I toured.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
May 9, 2023
2.0
Verified Review
Hindsight is 20/20
Be there as much as possible to advocate for loved one. Ask loved one if they are getting services they're supposed to and if not, talk directly to person in charge. Question any changes, esp any med changes. Get written copy of care plan. Install cameras that monitor to your phone.
Cleanliness
5
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
2
anonymous - Toured community
Assisted Living
February 17, 2023
5.0
Verified Review
Tour experience
Heathers Manor is a very nice and beautiful facility. It is really fancy, you walk in and there is a big chandelier and big windows. I thought it was great, but my mother thought it was too fancy for her liking. I found their pricing structure to be pretty confusing, I went over it a few times with them and was still lost. It was just not the right fit for her.
DP - Family/friend
Assisted Living
January 4, 2023
5.0
Wonderful Experience at Heathers Manor
My father lived at Heathers Manor for the last 1½ years of his life and had a wonderful experience there. First and foremost, the staff is amazing. Staff members at all levels are very helpful, kind, and compassionate. There are a wide range of activities to keep the residents busy and socially interactive. The Activities Staff is very supportive and will gently encourage residents to participate if they are feeling unsure about it. My father was a “picky” eater, but he was always very happy with the meal choices and quality of the food at Heathers. The facility itself is bright, clean, and well maintained. Selecting an assisted living facility for a loved one can be very stressful because you want everything to be perfect. Heathers Manor provided my father with a wonderful home and all of the assistance that he needed. Having Dad there also gave the rest of the family peace of mind because we knew he was comfortable and being well taken care of. Highly Recommended!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
S D - Toured community
Assisted Living
December 7, 2022
5.0
Verified Review
My Tour Experience at Heathers Manor
We liked the community. My loved one didn't like the location though.
anonymous - Family/friend
Assisted Living
June 10, 2022
4.5
Verified Review
Happy with my choice
We chose Heathers Manor because after touring a few places you get a gut feeling when you meet people and see the facility. When we walked in Heathers Manor it just felt right. Both of my daughters were with me and they felt the same way too. The staff are very friendly and you feel at home. They really make an effort to get to know you. I would definitely recommend to others looking.
Cleanliness
4.5
Friendliness
4.5
Care Services
4
Staff
4.5
Meals & Dining
5
Activities
4.5
Value for Cost
3
Anonymous - Family/friend
Assisted Living
February 19, 2022
1.0
Bad Management
Bad management. This place of Residence used to be top notch. It's run down, carpets are dirty, dogs running around unsupervised. Food is still being delivered in Styrofoam (still, after 2 years). The parking lot and sidewalks are a complete disaster waiting to happen. What happened?
Cleanliness
1
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Assisted Living
February 17, 2022
1.0
Bad Management
This place is an absolute mess. Horrible management. Food is still being served in boxes to residents (After two Years). The Sidewalks and driveway are in complete disrepair. Dirty carpeting, very run down. A lot of new staff. Many long-time employee's left I was told.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
1
Middle Daughter - Family/friend
Assisted Living
November 15, 2021
3.0
Good staff, mediocre lifestyle offered
My mother moved here in May, 2021. We are very disappointed. She was promised outings, movies, a book club, great food, and even a "personal buddy" to introduce her to people. Due to Covid, none of that happened. Eighteen months later they are still bringing food to their rooms in styrofoam containers. The food is JUST AWFUL. They claim that the dining room had some sort of a leak, but still - couldn't they have figured something out? For activities, they still have to wear masks and are 6 feet apart. Therefore, nobody is making friends. My mother is outgoing, and this is the first place she hasn't made friends. Since they have all been vaccinated, I expected that they would make an effort to get my mother a "buddy" and introduce her, but that hasn't happened. Now, their van is damaged, and they can't do outings. The staff is wonderful. Really nice.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
5
Meals & Dining
1
Activities
2
Value for Cost
3
anonymous - Family/friend
Assisted Living
August 24, 2021
4.0
Verified Review
I think it can be a great place. It's just that Covid times are hard times.
The facility is nice and clean. The staff is fine. It's just a matter of them fixing some problems throughout the community. The food is horrible because they're still not in the dining room. They were back in the dining room for two days, and then there was a toilet leak in the room above, which they haven' t gotten around to fixing yet. And they haven't made any kind of accommodations to make things right. They have a van to take residents out of the community, and they've only done it once. Supposedly it's in the shop. I'm just not sure they're working hard to rectify these things. My loved ones haven't really met anybody in the several months they've been there because there's not a lot going on and they're just alone. So I'm hoping things get better over time.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
2
Value for Cost
4
Lisa - Family/friend
Assisted Living
April 5, 2021
4.5
Verified Review
Overall a great place to live
I thought they were amazing. The staff was very knowledgeable, very friendly, and very accommodating. The place was extremely clean. The rooms were nice, and the furniture was comfortable. The food was lacking - it tasted kind of like it came out of a can, with a school lunch type of feel. Other than that, I absolutely would recommend them. The grounds are beautiful as well, and the location is very convenient.
Andrea S - Family/friend
Assisted Living
December 14, 2020
5.0
Verified Review
The best fit for my mom
They are really great, they have a very caring staff that have been there a long time and my mom loves it there. We feel really lucky we found this community, It's a smaller facility so it feels homier. They really go all out, the rooms are very nice, and they decorate for the holidays. I have recommended this facility to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Joan Anderson - Resident/client
Assisted Living
December 4, 2019
5.0
Verified Review
Review of Heathers Manor
Great community to live and enjoy my 'senior' stage in life!! Lots of attention to desires and needs...great staff to assist and help in these and other areas. Plenty of activities to jeep us busy (or not) as we desire.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Ann - Family/friend
Assisted Living
December 4, 2019
5.0
Verified Review
Review of Heathers Manor
I am glad she lives here. Everyone is helpful, attentive, and friendly. She ([name removed]) is going great at 98! Thank Heathers Manor!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mabel Alderink - Family/friend
Assisted Living
December 4, 2019
5.0
Verified Review
Review of Heathers Manor
It is a very pleasant and enjoyable place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Joann Kloos - Family/friend
Assisted Living
December 4, 2019
5.0
Verified Review
Review of Heathers Manor
Very pleasant appearance, friendly staff, convenient location.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Camille O'Dowd - Resident/client
Assisted Living
December 4, 2019
5.0
Verified Review
Review of Heathers Manor
I have been here since [date removed]. The staff is outstanding and the other residents are warm and welcoming. And, the food is out of this world- 3 chefs that do fabulous meals. The residents range in age from 64-104! All live life to the fullest. Love it here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
M V Beyer - Family/friend
Assisted Living
June 29, 2019
2.0
Very Nice Place. Larcenous Corporate Office.
My Mother went to the emergency room at the end of February. I had returned to Heather's to retrieve some of her things at which time I told management that she would not be coming back. I was told then that I would be responsible for the March rent only (no services) I agreed as I would then have time to remove her belongings and furniture. She passed away on March 9th. When I talked to them after that, I was told the same thing, March rent only. The apartment was empty by the 3rd week of March and the keys were turned in. I did not receive a final bill until the end of May. Much to my surprise, it also included rent for April! It did NOT include a $500 credit that I had been due since January for an unused pet deposit, even though I had been told on four different occasions that "you should have it by now". I talked to their billing department again and they said the inflated bill came out of corporate and that it "didn't sound right" and they would contact them. On June 27th, I finally received a bill and it had not changed. Two months of rent due from a dead woman and no $500 credit. I will gladly pay the March rent (less $500) but this is outrageous. To be fair, the local Heather's employees are very nice and helpful. But their corporate office is incompetent ...at best.
Cleanliness
3.5
Friendliness
5
Value for Cost
2
Care Services
1.5
Activities
2.5
Viewing 1-20 out of 62 reviews

Neighborhoods
around Heathers Manor

See what the neighborhood has to offer and what’s nearby:
Heathers Manor in google map

Frequently Asked Questions
about Heathers Manor

Heathers Manor offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heathers Manor 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (763) 544-6777 to reach a resident at Heathers Manor.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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