Heartis Yardley

I would not recommend Heartis because of the cost and what you get. And I didn't feel that the care was top notch.

The community is clean. Everyone is great. We love it there. The food is great, it's really good. My loved one has not particpated in the activities, but they have a lot of things going on. We picked this community because it was the nicest, and offered the most for my loved one.

I am reading a review from [date removed] about Heartis in Yardley and I disagree with this review. 1. There are weekend staff and I personally see them during the week when I visit my mother. 2. The meals are wonderful! The meals I had while visiting my mom, were delicious and hot. This facility offers you a choice of three entrees and an every day menu with a multitude of other choices . My mom or her friends have never complained about their meals, care staff or cleaning. And, I'm currently a RN. Thank you for posting this. I just had to share my opinion

This facility is definitely clean. The nurses are great as far as regular weekly staff. The weekend care is rough. They just don't seem to know what to do or be on the same page. I think they use a temp agency on the weekend. I understand staffing is a problem everywhere, but it just doesn't work well. As a retired nurse, I can tell you that skilled nursing is lacking. I can tell that by some of the phone calls I get from them. For example, one time he had a rash and they called me panicked and acted like it was life or death. I had to walk her through basic assessment questions and calm her down. I can't imagine someone who is not a nurse getting that call and not being thrown into a panic. The dining room is just not good. The food is not good. I would say my brother sends his meal back 75% of the time because it's just not edible. Housekeeping is supposed to be once a week, but I'm not sure that's happening. I sometimes go there and things aren't clean in his room. If I bring it to their attention, they take care of it, but I shouldn't have to do that. This is a new facility and they definitely have growing pains, they're on their third executive director. Overall, I would recommend them to friends and family.

They are working out the kinks. We are happy with it. It's a great community. It has allowed our loved ones to be active still and kept safe.

Very accommodating. They are always looking to involve the residents with everything that they do. My loved one suggested that they make one of my recipes and they actually made it the next day and served it to everyone. They try to include everyone and it is really nice. Because the facility is new they still have a few kinks to work out. Like having a driver to take the residents around to appointments and places they need to go. As the place gets fuller and they have full staffing we are expecting all of the services to happen.

It's a great place. The building is brand new and beautiful. They didn't spare any costs in setting things up - they have a theater, barber shop, gym, and courtyards. The dining has been fantastic. The people have been really nice. The staff are great, just a lot of nice people who are working hard. I think once it gets more filled with residents, it will be even better. Currently there are only about 22 people there so far, out of a potential 98 or so. We're hoping more people will come soon! They're just getting activities going, and they need more people involved, residents and staff alike. But that should be improving. My loved one tells me she really likes the food and is eating very well, three meals a day. The chef has even talked with her to see what things she likes so he can make them for her, which has been excellent.