Heartis Clearlake

This is more of a Thank You to Heartis Clear Lake for their continued dedication to their residents. My Aunt has been a resident in their AL for a little over 4 years. She has been treated with utmost respect the entire time. As her cognitive abilities have decreased the care she receives has not. Now has come the time for her to move to Memory Care. I had no thought of looking at other facilities. This is her home and these are her people. I met with the Director of MC to update contacts and paperwork. She is delightful and knows her stuff. She answered every question I had. She brought things to mind I had not considered and I felt fully informed. The actual relocation that I had been dreading was an absolute breeze for me and my Aunt. She went to Happy Hour and later, dinner. The actual movers were fabulous. They worked their magic in getting her moved in such a systematic fashion. They placed furniture and artwork and clothes in closets. FABULOUS!

It has been a great experience. it was a great process, and the entry was real easy. Overall, it's a good place. It's expensive, but they offer a lot. I feel safe with my loved one there.

This facility is an assisted living as well. Price: $4100 is base rate - the price increases based on level of care. Is it all inclusive: NO

We looked at 6 different places in the area, we chose this facility because they had 2 walk in showers in the 2 bedroom apartments, the affordability, and we just liked the facility overall. We also have a big balcony that goes off of the apartment, so that has been nice. The best part about the community so far has been the convenience to places that we need to go. The food here is good most of the time, they are chef prepared meals. I would recommend.

Nice place, a bit older, but all included, maid service too. $2500/month for large 1 bedroom. They clean bathroom, dust, vacuum and change sheets weekly, and for $7 will do your laundry. Amenities open, good sized library, 2 librarians live there. Noelle who runs the tour from Maine.9 minutes from work, can visit at lunch and after work easily, but too far on weekends with the tollway torn up.

The staff that I met here are really, really nice. Could not do an inclusive tour, of course. Did see the model apt. Would like a bigger kitchen. Like the washer/dryer set up.

I'm satisfied living here! Everything is done fairly well. But we do need a new chef who will cook more southern food for us. More meals that go together like pinto beans, cornbread and coleslaw, also fish and hush puppies and coleslaw. We try to help but no availability. We like turnip greens and turnips and black add peas and corn.

Everything I ever wanted in a house or home.

I love not being alone. Enjoy being with new friends. Loved the many activities. Food every once in a while it is really good! Like the personnel and the service people.

Enjoy the people who run this facility and make my life worth while. Activities are frequent and fun.

I like it here it is clean the people are friendly the staff is very nice.

I am happy. I am fed three nice meals a day (no cooking!). I have friends to talk to, play games with and laugh with. We help one another. New people are welcomed. We're lucky!

I have only resided here for 1.5 weeks. My opinion at the resent is it meets my requirements. Everyone is so helpful and friendly.

Lots of active. Residents great. Nice apts. Love the services.

Great place to live w/ great staff. The waitresses are fantastic. [Name removed] the chef does not listen to his patrons or residents. He gives names to the food that we don't identify with. The food is either over or under cooked. The kitchen does great when [name removed] cooks (2 days a week). Residents are very friendly and make you feel right at home!

I love this community. The transportation is my favorite thing because I don't have a car anymore. They are my family now. They take me everywhere I need to go.

Heartis is a warm and caring place for seniors to live that do not want to care for their home or cannot care for their home. The staff is very supportive...even though this independent living the concierge, maintenance people, social directors, dining hall employees, director, sales staff, cleaning staff are always willing to help the residents. It has been a very positive experience.

[Name removed] encouraged me to a 'pre visit' to this facility and I'm so grateful for her efforts! Heart is an AMAZING place! A must see to believe! Thanks to [name removed] and [name removed]!

The rooms were an excellent size and have great amenities The focus on ensuring residents have opportunities they want and need by implementing communities is fantastic! Very clean and beautiful. Kind staff, friendly and happy residents. “Age in place type of facility will provide long term options. Engaged, active community! Next steps...bringing my mom to visit. Not high pressure and the focus became about what my mom needs. We enjoyed it!