Harmony at Savannah

What attracted us at first to Harmony was that it was new construction, everything is shiny and modern and spacious. But, that's a bit like judging a book by its cover. What's inside the rooms, what's happening inside, how people are treated is the only true test. In that test, they truly failed my mother. She was suffering. And when I sent emails to address issues, the emails were repeatedly ignored and I had to chase people to get them to respond, which often seemed like weeks. Never again. Next time I place my mom, I will ask to interview people in advance. In her new home, it's not as shiny and modern but it's a true home, feels like home where people serve from their hearts, are kind and gentle. And the food is really good with multiple options.

I wouldn't recommend anyone go to Harmony at Savannah. After paying attention to the details of the care my loved one this made an impression on me, and it didn't meet expectations. There have been times that I have had to clean the room to make sure it doesn't smell. There is a commode and there are times that the staff don't clean it, or don't rinse and wash the commode out. There was a time that the staff left the shower water running from the handle. There was a time, that I smelled marijuana on a staff member. Most of the staff are nice to work with. There is a nurse and an aide that have a condescending remarks and attitude towards the family. The plug in air fresheners are used in the community, and this is a fire hazard and toxic to the residents and visitors. I finally got a call back after leaving several messages about the questions I had over the bills. The front desk staff are very nice. There is a delivery fee if the staff have to deliver the meals to the resident's rooms.

I'm very pleased with our experience with Harmony at Savannah. Any issues that have come up have been worked on and the community is willing to work with us on any of our questions. I would recommend the community to others for their loved ones. The meals are served sometimes cold to moderately warm. It would be nice to have the food arrive hotter for the residents.

I am so pleased with Harmony at Savannah. The staff is so kind and helpful. I couldn't ask for a better place. We have experienced great kindness and a very willing spirit to make sure our needs are met. I have already told many of my friends.

I toured this place and it was nice. It was a much larger and busier facility compared to some of the others that we toured. The cleanliness wasn't as detailed and the food wasn't as good. The residents were friendly.

Most of the services they offer are fine, any shortage they had with services was because my loved one declined quickly after arriving. The caregivers were great in keeping the family updated, and caring for my loved one to the best of their ability. They had concerts during the holiday, piano, bingo and more for the residents to participate in for activities. They have transportation and outings for the residents as well.

I toured this community and it was gorgeous. Brand new and very expensive.

It has been a good overall experience. It feels just like home. The maintenance staff is extremely accommodating. The dining room staff will accommodate your dietary needs - If there's anything special that you need or simply something that you want. My loved one had a fall when she first moved in, and when she pulled the emergency cord, the nurse came running to assist her, even though she's only in independent living. So in case of emergency, they are there. Her apartment is fantastic. It's roomy, and she has a balcony space where she can keep her plants.

I would not consider or recommend this community to others based on our experience.

During our loved one stays at Harmony the staff members were very friendly and super nice. They were very attentive and accommodating to our loved one, they were all wonderful.

I would tell folks that this is a great community and i would recommend this community to others based on my experience. I think this community would be a great place to live.

Facility was clean and modern; residents appeared happy. Lots of activity. Memory care was very nice and had dedicated outdoor space for residents.

Gorgeous property and spacious apartments. Very costly in comparison to other places, especially for the 2nd person when they are totally independent.