For services offered
We chose Guardian Angel Senior Services because of the value for the money as well as the locality. It is a family owned business as well and we wanted something that wasn't a big corporate operation. We did have a couple times where the caregivers did not show up, but for the most part everything was good.... Read more
For years, Guardian Angel Senior Services in Lynnfield, Massachusetts has made it our mission to provide care clients can trust. With professionalism, love, and support, we provide home care services to improve the quality of life for clients. We understand the importance in finding home care services that adequately support the needs of clients. We make it our mission to care for clients the way we would like to be cared for, exceptionally. Our client-oriented approach cultivates genuine relationships with caregivers and clients — maintaining trust and compassion in everything we do.
Guardian Angel Senior Services gladly offers the following services: housecleaning, laundry, transportation, shopping, bathing, grooming, respiratory care, continence care, mobility, exercise, and much more. All of our services are personalized to meet the needs of individual clients. Along with assistance with daily tasks, we provide medication management, wound care, end of life care, Alzheimer’s care, respite care, post-operative care, and much more. We are so honored to be entrusted to serve our community at home. Our goal is to support those who need a helping hand — always with wholesome care and consideration.
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The management was transferred to another location and once this happened the staff would be late or not arrive at all. Often I would get a phone call late at night, that there wouldn't be a caregiver the next day. This was up to me to call and let the other resident staff know. The phone call wasn't referred to anyone, after I called the emergency number for the company until the following day. I was very disappointed and this created a lot more stress for me than I was expecting. I was constantly calling to make sure I wasn't being billed for those dates the caregivers didn't show. There was no communication between the caregivers. I was told I had to provide the caregivers a notebook to communicate with each other. The details in the notebook weren't detailed at all. They aren't worth the money, I had to request changes to the bill, and it was hard to read the bills. There were different rates for the shift differentials and these didn't make sense. It made it harder to read and understand the bills.
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We chose Guardian Angel Senior Services because of the value for the money as well as the locality. It is a family owned business as well and we wanted something that wasn't a big corporate operation. We did have a couple times where the caregivers did not show up, but for the most part everything was good.
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They are exceptional! All of them are angels. They care for my 96 year old Dad in Saugus, Ma. They go the extra step. So grateful. The family all lives out of state and we don't know what we would do with them. My Dad agrees. [name removed]
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The initial visit by case manager with client goes very well. Sadly, the shortage of professional caregivers, and schedulers who make bad choices when matching the caregiver and client. can create alot of stress between client, caregiver and the families of the client. Would not recommend Guardian Angel Senior Services. They are out to make money for themselves.
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Good initial impression ;however, follow-thru Very poorDan given all details but,again, no commitment evident!
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We're very happy with how things turned out with Guardian Angel! Every caregiver they sent was nothing but friendly and professional, and we never had any issues with scheduling or cancellations.
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They were great! They were reliable, and we didn't have any issues with them. I will probably use them again if the need comes up.
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Guardian Angel Senior Services Inc. - Lynnfield has received an average review rating of 3.3 based on 7 reviews. See all reviews.
Call (781) 854-4000 to reach Guardian Angel Senior Services Inc. - Lynnfield.
To reach Guardian Angel Senior Services Inc. - Lynnfield call: (781) 854-4000
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