For services offered
Our family would use them on a random basis and not a weekly basis, and they have a 4hr minimum per shift which really worked out for us. Due to the randomness when we would call sometimes we would get a different care taker, but usually we got them same one and everyone was rally nice and friendly.... Read more
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4.3
4.7
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4.7
4.3
4.0
4.4
Our family would use them on a random basis and not a weekly basis, and they have a 4hr minimum per shift which really worked out for us. Due to the randomness when we would call sometimes we would get a different care taker, but usually we got them same one and everyone was rally nice and friendly.
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5
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4
The caregivers were just wonderful. Very friendly, nice, and they did a great job. Getting the office and the caregivers on the same page was not good. It was the office staff just was not in sync. I would use this service again.
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5
I was extremely happy with the caregivers that we got from Griswold Home Care. They do not have any male caregivers though so we have had to switch to another agency. But we were pleased and I would recommend them to others who are looking.
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We got lucky with Griswold. My husband's regular caregiver, Keesha Thomas, turned out to be strong, punctual, reliable and self-directing, in addition to being pleasant and professional in her demeanor. At this time, we could not be more pleased.
4.5
4.5
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4.5
They are doing a great job. We've mostly had the same person for a while, but she got sick and came to work that way, that isn't supposed to happen. They have sent a replacement, and we haven't had any issues with reliability. They do have an online payment system, which makes it a lot easier, along with a weekly online statement. I do think you have to ask for it though. We went with them because they were very responsive when we first inquired.
4
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4
I havn't been all that thrilled. There hasn't been a lot of consistency of caregivers. I have one main caregiver who is good, but the backups are not good, they are dumb, and there is a language barrier and my loved one has hearing aides making it even harder. I don't always get a call right away when they aren't able to show up. When I get a new person who I may have to call to have a back up I take the day off to train them. The office staff at Griswold has been wonderful but they don't seem to have great help.
Griswold Home Care - Baltimore and Howard County, MD has received an average review rating of 4.3 based on 6 reviews. See all reviews.
Call (410) 988-2634 to reach Griswold Home Care - Baltimore and Howard County, MD.
To reach Griswold Home Care - Baltimore and Howard County, MD call: (410) 988-2634
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