1-20 of 34 reviews
Wonda Phams - Loved one of resident/client This property is extremely clean, the staff is very attentive to the residents. [Names removed] are really great they love their job and anything they do it is done without hesitation. All the staff help the resident, I have observed them assisting with joy. I would recommend gardens of Madison to others. [Name removed] has come in knowing the residents and shows tremendous care for residents and decor of building.
Response from Gardens of Hazel Green
November 20, 2019Thank you! This review could not make us happier.....exactly what we hope our residents and their families experience. Gardens of Madison has a great team of caregivers and we are so thankful that it shows in their everyday work!
Kim Derington Tillan - Loved one of resident/client I've worked in Senior Care all my life. This place is wonderful. My mother is incredibly happy with an awesome future at 84. She has a much larger family who she loves and they love her back. Makes my heart sing!
Response from Gardens of Hazel Green
November 20, 2019What a wonderful review! Thank you so much for sharing with us. We certainly pride ourselves in loving our residents like we love our own family.
Samuel Martin - Resident/client It's always so clean.
Response from Gardens of Hazel Green
November 20, 2019Thank you! Our staff does a great job of ensuring the community is always in tip-top shape.
Kristine R. - Resident/client I like the activities, Food is good, I like the back garden.
Response from Gardens of Hazel Green
November 20, 2019Isn't the back courtyard just perfect? Our residents certainly enjoy it!
Ethel McGinnis - Resident/client The people are great. The food, activities are great.
Response from Gardens of Hazel Green
November 20, 2019We are so glad you think so! Good food and fun activities make our days so enjoyable!
Marie Kimberlin - Resident/client Everyone is so friendly and nice.
Response from Gardens of Hazel Green
November 20, 2019Thank you! We have incredible staff and are so glad that they make everyone feel welcome!
Mary Riddle - Resident/client Its very clean, the food is good. People are friendly.
Response from Gardens of Hazel Green
November 20, 2019Good people and good food.....what could be better? Thank you!
Carole Kleis - Resident/client I like it because its clean and in the country, [name removed] is great with us.
Response from Gardens of Hazel Green
November 20, 2019Isn't country living the best?!? We love having the peaceful setting to enjoy our time outdoors!
Lee Ford - Loved one of resident/client Great facility very clean staff is amazing they work very diligently with the residents.
Response from Gardens of Hazel Green
November 20, 2019Thank you so much! We have wonderful caregivers and are so pleased that it shows!
Susan Parton - Toured community I would think it fun to live here. Staff is so caring to every resident. Daily activities planned for all kinds of personality types, physical abilities, and seasons.
Response from Gardens of Hazel Green
November 20, 2019We do love to have a good time!! Providing a wide variety of activities keeps it interesting and fun for everyone!
anonymous - Resident/client Everyone is so helpful, the new administrator went over and above she visited me in the hospital and rehab. She really cares about us. Gardens of Madison is home.
Response from Gardens of Hazel Green
November 20, 2019Gardens of Madison strives to create a home like environment and ensure that all the residents know they are cared about as individuals! We are so pleased to hear that the Administrator went above and beyond to make sure you were well taken care of!
Regina Clonts - Loved one of resident/client I love Gardens of Madison the day shift [name removed] is great with the resident & always has a smile and ready to help them when they ask I also love all the new and fun thing that [name removed] is bring to the Gardens. She is a great new addition to the Gardens.
Response from Gardens of Hazel Green
November 20, 2019Thank you! Our staff works hard to create energy and excitement for everyday life!
Amy Spence - Loved one of resident/client I love Gardens of Madison! Great staff! They are all so sweet and take great care of my mom! 5 stars!
Response from Gardens of Hazel Green
November 20, 2019Thank you! We appreciate the recognition!
anonymous - Loved one of resident/client The staff members are wonderful! All the ladies treat my mother like their family. Mother is happy there :)
The facility itself could use a facelift (carpet very worn) but I really feel like my mother is well taken care of there.
Response from Gardens of Hazel Green
August 28, 2019Top notch care is our goal and we are so glad that your mother is happy and well cared for! Thank you so much for taking the time to leave a review..... feedback is crucial to our constant desire to improve!
anonymous - Loved one of resident/client
My mother had bedbugs there! They wouldn't take care of them! Awful experience!
Response from Gardens of Hazel Green
June 17, 2019We’re sorry to hear about your experience. We’re usually known for our exceptional resident care and regret that this issue occurred during your mother’s residency. Bed bugs are a very serious issue in the assisted living industry today. This is not a subject to be taken lightly and one that is acted on immediately. Gardens of Madison is contracted with a nationally recognized pest control company for routine inspections and \\treatments. Although the community is inspected regularly for any evidence of pest control situations, we also follow up immediately on any resident or family concern. We appreciate and are thankful for the concern and awareness of our families which would enable us to eliminate a problem immediately should it arise. We will continue to act expediently on even the slightest concern of any of our residents and families in this serious matter. We will also continue to employ the services of professionals to handle any pest control situations.
Martha - Loved one of resident/client We love the Gardens of Madison! Everyone here is so kind to my Mother. We are so blessed to have found such a special place for our Mother. :)
Response from Gardens of Hazel Green
October 25, 2018What a beautiful compliment! We are blessed to have amazing residents and family members that fill our days with so much joy!
Sylvia - Loved one of resident/client Beautiful place and friendly staff
Response from Gardens of Hazel Green
October 25, 2018Thank you! We certainly love our location and appreciate the smiling faces of all our staff!
anonymous - Loved one of resident/client I really like the laid back nature of everyone here.
Response from Gardens of Hazel Green
October 25, 2018Thank you! Our Administrator and staff try hard to make this a comfortable and relaxing environment for our residents!
Gail - Loved one of resident/client We think the world of the Gardens. Everyone is so kind and very intune to all those who live here. It is a great facility to know my mother is being taken care of and is in a SAFE place. Thank you for showing so much love daily to her :)
Response from Gardens of Hazel Green
October 25, 2018Thank you for entrusting us with the care of your mother. There is no higher honor than to know our families feel comfort from the care that is being provided!
Drew - Loved one of resident/client We are so thankful for the entire staff here at the Gardens of Madison. They treat my grandmother like family.
Response from Gardens of Hazel Green
October 25, 2018Thank you so much! That is music to our ears and the best compliment we could receive!
