Forest Oaks of Spring Hill

Overall, we're very happy with the care my aunt is receiving there. The staff has been very accommodating and always returns my calls promptly to address any issues or concerns I may have. [name removed] in sales and [name removed]the Wellness Director have been exceptionally helpful in her transition and care. Great place!

I have a friend that lives at Forest Oaks and I wish she didn’t. Many of the employees are so rude and do not take proper care of the residents. The food is disgusting! I saw a med tech giving medication without gloves using her bare hands. The director seems like she could care less. Please, do not place your loved one here.

We had a great tour at Forest Oaks. But they experienced a lot of deaths over Covid, and I wondered if they didn’t manage or contain it very well. I wondered what they could have done differently to prevent more deaths, especially when the Delta variant hit.

I would let others know this is one they should consider. The community is willing to work with hospice if your loved one is in need. It is adequate for people in need; however, not extravagant. They have good staff.

We chose Forest Oaks of Spring Hill because it was going to be a good fit for our loved. Our loved does not need continues care, around the clock care, one on one care all the time. Also he has to actually get up and walk to grab his meals which was going to be a big plus for him.

Everyone there is so kind. Took very good care of my mother.

We had a very nice visit. Seemed like a really nice place. She advised we find a financial planner. Will also need to schedule other facilities.

You have to be a special person to be able to take care of residents in the memory care unit. I took note of [name removed] whose experience is apparent as she tends to all with kindness and compassion. How fortunate we are to have [name removed], along with many other caregivers, watching over our loved ones.

I received a tour of the facility by [name removed] and [name removed], I was impressed by how neat and clean the facility is. Everything was organized from the cafeteria to the memory care unit to the resident hallways, I was also impressed by the wall of veterans that they pay tribute to in the main entrance. I would highly recommend this facility for the care of an elderly loved one. [name removed]

It had a pee and ammonia smell to it. I like Nona. I liked were Nona once to put Dad.

This is a great community . The staff here is very attentive and respectful. They are offered activities, but a little limited. the food is very good. I would recommend this community to other families for good care.

The staff was extremely helpful in getting my Mom into the memory care which she needed. I found the staff very respectful and calming to all the patients.

I have to say this is a great place everyone is so nice I walked around with Leigh the executive director.she was very informing we sat and talked for a bit , the place is lovely , which wing we were in I can't remember, I know it was very clean and looked great the house keeper have me some water as I was coughing, she was very nice and fast pase , however we went down a wing wow the smell there, a lot of dirty rooms , over all it was great , dinning was good and the staff was pleasant I was greeted by most the only down fall was the cleaning of a wing I did see the house keeper however she was not doing her job as she has the laundry door open and was just sitting there on phone. I would recommend this place to so many how ever it's just not what I'm looking for my mom thank you for a great tour and being so nice

I can't say enough about Forest Oaks Memory Care Unit, they are wonderful! Leigh and Mona went above and beyond in helping me get my husband admitted in a timely fashion. Mona even came in on her day off to meet with me and give me a tour. My husbands memory loss was becoming very difficult for me to handle at home. His falls were also increasing. I had hired outside help to come in and help, but it wasn't enough. I can now rest knowing he is receiving care in a wonderful, affordable facility.

Older facility, dark and unattractive, and smelled extremely bad. Did accept Medicaid, however, and seemed adequately staffed.

This community does not have enough staff to keep a good eye on my husband. I told the staff but they were unable to fully watch him.He fell a few times here. The staff are nice people.

I have a loved one here i have to say the new faces and management is wow. The new executive director is only there for cuddos. The nurse haha no she walks circles when there. As for staff great the aids could be better as for clean that it is i know the people i have dealt with know more about my mother then the anyone. Two great people are Vickie and mandy two nice people who deserve so much more then they get i am talking title wise. Those two girls run circles around That building i see so much a wing needs a little improve but b wing always smells and looks great. The food is ok ti much of the same stuff. Mandy and vickie great job cause i know you dont ?? it i have told lee the ed sevral times all i get is a i know. Ok then move those girls up great job one [Removed] of a team they take great care of my mom to ????

I have to say that when I come to this facility to visit my loved one I am impressed that every time I come everybody is just so friendly and welcoming one in particular is a housekeeper named Amanda she goes above and beyond her daily job everytime I'm there she's constantly moving she stops and talks to the staff as well as the residence I've seen her playing with the residents and joking around I find that wonderful the way that she cleans her room as well as the Halls keeps me going that she's not only doing it for the pay the med-techs and aid are good but ,I have to say I see a lot of them sitting down on their phones that bothers me the kitchen is a wonderful place great food great staff I'm pleased with my decision on keeping my loved one there,?? Amanda deserve so much more then just a housekeeping title underneath her title it should state I do all from caring and compassionate cleaning just like she would clean for her parents she's always very attentive the med-tech Debbie is wonderful I have to say that I'm pleased in so many ways the only thing that bothers me the most is that the higher up people do not recognize this I've yet to see anyone giving thank you or a pat on the back these people bust their butts from Debbie to Amanda I am very happy and I know that one day God will bless them as for Holiday Retirement you're doing a great job keeping staff on that deserves so much more God bless

The staff at Forest Oaks is a ten! They are amazing. The staff is attentive to my mother who goes there to visit my dad all the time. The admin and the owner go out and interact with the residents and my mom. They make sure my mom is okay since she is there so often. They give dignity back to the residents. They go the extra mile to assist and aid the residents. Quality wise, the food seems fine.

I toured this community while looking into care options for a loved one. This seemed like a nice enough place in terms of the care provided and the friendliness of the staff, but I just didn't think it looked as nice as some other options that I had seen in the area.