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Fleur Heights Care Center

4911 SW 19th St, Des Moines, IA 50315

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About the facility Fleur Heights Care Center

Fleur Heights Care Center in Des Moines, Iowa is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Nursing Homes
Nursing Homes
Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

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Amenities at Fleur Heights Care Center

Health Care Services

Diabetic Care
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Facility Amenities

Common areas

Indoor Common Areas

Activities

Devotional Activities Offsite
Activities On-site

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Reviews for Fleur Heights Care Center

0.8(4 reviews)
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Overall Experience
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Care Received
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1-4 of 4 reviews
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1.0
Anonymous - Loved one of resident/client
Nursing Home
May 18, 2023
Horrible

All I can say is this place needs to be shut down! It’s disgusting, dirty, and horrible care! I feel sorry for all the residents there and the sad part is most of the residents cant afford anywhere else and that’s exactly how they are treated. They will be reported!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


0.5
anonymous - Loved one of resident/client
Nursing Home
January 18, 2019
Nightmare at Fleur Heights care center.

The good news is the caring staff on the 2 to 10 and the overnight shift. Most of these people were very helpful and seemed to care about my husband. Now the bad news, they put my husband who had dementia in with another patient. Up until his last night he was forced to be there with family and friends coming in to see him. The compassionate night staff finally put us in a private room at around 10:00 or 10:30. He passed a little after midnight. The owner's daughter (the owner is also the Dr) told me I could not stay the night because that was their rules. I played her game and said ok. I was not leaving that night. The same day that this happened I had the "social worker call me and aske me what funeral home was picking him up when he died. I had to call the funeral home to confirm this and they were horrified. This social worker than confronted me when I went to see him and asked if I had called. These so called professionals need lessons in etiquette . The Dr. on the day before he was admitted to the hospital told me he was stable. He had pneumonia and sepsis. I had asked if labs should be done to fond out if he had an infection and maybe needed antibiotics prior to his hospital admission and they said they had been done in Dec. So they wouldn't be doing them again. This is not a place to take your lived ones. I did because it is 5 min. From my house. I made a fatal mistake. Be careful if you have someone who is there and make frequent visits. I can't bring him back but maybe I can help others.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
anonymous - Loved one of resident/client
Nursing Home
October 13, 2018
Get your family out

I had a relative who demanded to stay in the neighborhood. Over the years it was just filthy. I had hoped things had improved with new management, but they haven’t. I routinely walked into my relative’s room to find dried urine on the side table where the large water jug, which didn’t work for my relative due to mobility reasons, sat in the middle of the urine. When I complained I was told “we can’t get to everything immediately.” If the urine is dried, then they aren’t getting to it at all. The staff thinks everyone there and their relatives are poor and treat everyone like stupid dirt. My relative had stopped eating yet the doctor refused to do uranalysis or bloodwork. My relative ultimately died of infections, including septic infection. This place needs lots of surprise inspections and should really be shut down. If you have a relative there, please do everything you can to move them. I wish I could give them no stars.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
anonymous - Loved one of resident/client
Nursing Home
November 4, 2016
At first they Cared, and now they Care Less....

My Mom transferred here because[Removed] closed down (last January 2016). We loved it at first, the food was great and so was the care. My Mom has ALZ and Mental illness and the some of same nursing and aide staff at [Removed] and even [Removed] also now worked there. They are her lifeline, familiar staff and her Adult Activity drawings that spread across the wall of her private room. She is different than the other patients as she is very smart and alert but very forgetful and sensitive like a child. Well, Fleur Hts. called me this week and said they are moving everyone on her hall to another hall where they will not have room for her art table and coloring books etc. They will not have her old familiar nurses on that side of the building either. And other changes that will not resonate well with my Mom (in her 90s). She will not understand and will be depressed and alone once again in her long life. Loneliness and alienation is familiar to someone who lived in the Great Depression. They tell me she will be fine. But I am the one who knows her best and I already know that means that "they will be fine and can handle her" but Mom will deteriorate and be in shock as I am in now. How can they Care Less.... I don't know how.....

Cleanliness

1

Friendliness

3

Care Services

1

Activities

2

Value for Cost

1


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Frequently Asked Questions about Fleur Heights Care Center

Fleur Heights Care Center averages 0.8 out of 5.0 stars based on 4 reviews.  Reviews are submitted by actual residents and their families and focus on the community’s quality in various areas. See all reviews.

Call (515) 285-2559 to reach a resident at Fleur Heights Care Center.

To reach a resident at Fleur Heights Care Center call: (515) 285-2559



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.