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Fleur Heights Care Center

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4911 SW 19th St, Des Moines, IA 50315

1.0
Review score
4 reviews
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1.0
Review score
4 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
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5 reviews
2 facilities
For more information about senior living options:
(866) 374-4058
Fleur Heights Care Center
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About the facility
Fleur Heights Care Center

Fleur Heights Care Center in Des Moines, IA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Amenities
at Fleur Heights Care Center

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

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Fleur Heights Care Center
Fleur Heights Care Center

4911 SW 19th St, Des Moines, IA 50315

Woodlands Creek Senior Living community exterior
Woodlands Creek Senior Living

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MorningStar at Jordan Creek in-unit ktichen
MorningStar at Jordan Creek

525 South 60th St., West Des Moines, IA 50266

Copper Shores Village outdoor common area
Copper Shores Village

1500 Edgewater Drive, Pleasant Hill, IA 50327

1.0
Review score
4 reviews
1.0
Review score
4 reviews
5 star
0%
4 star
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3 star
0%
2 star
0%
1 star
100%
9.6
Review score
60 reviews
9.6
Review score
60 reviews
5 star
53%
4 star
32%
3 star
10%
2 star
3%
1 star
2%
9.3
Review score
20 reviews
9.3
Review score
20 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
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1 star
0%
8.9
Review score
23 reviews
8.9
Review score
23 reviews
5 star
53%
4 star
26%
3 star
17%
2 star
4%
1 star
0%
Studio
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Studio
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Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Fleur Heights Care Center

1Review score4 reviews
1.0
Review score
4 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Fleur Heights Care Center with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Fleur Heights Care Center has 4 reviews with an average "overall experience" of 0.8 out of 5.
Overall Rating
0.8
Cleanliness
0.8
Friendliness
1.3
Care Services
0.8
Staff
1.0
Meals & Dining
1.0
Activities
1.0
Value for Cost
0.8
A Place for Mom has scored Fleur Heights Care Center with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Fleur Heights Care Center has 4 reviews with an average "overall experience" of 0.8 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Anonymous - Family/friend
Nursing Home
May 18, 2023
1.0
Horrible
All I can say is this place needs to be shut down! It’s disgusting, dirty, and horrible care! I feel sorry for all the residents there and the sad part is most of the residents cant afford anywhere else and that’s exactly how they are treated. They will be reported!
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Nursing Home
January 18, 2019
0.5
Nightmare at Fleur Heights care center.
The good news is the caring staff on the 2 to 10 and the overnight shift. Most of these people were very helpful and seemed to care about my husband. Now the bad news, they put my husband who had dementia in with another patient. Up until his last night he was forced to be there with family and friends coming in to see him. The compassionate night staff finally put us in a private room at around 10:00 or 10:30. He passed a little after midnight. The owner's daughter (the owner is also the Dr) told me I could not stay the night because that was their rules. I played her game and said ok. I was not leaving that night. The same day that this happened I had the "social worker call me and aske me what funeral home was picking him up when he died. I had to call the funeral home to confirm this and they were horrified. This social worker than confronted me when I went to see him and asked if I had called. These so called professionals need lessons in etiquette . The Dr. on the day before he was admitted to the hospital told me he was stable. He had pneumonia and sepsis. I had asked if labs should be done to fond out if he had an infection and maybe needed antibiotics prior to his hospital admission and they said they had been done in Dec. So they wouldn't be doing them again. This is not a place to take your lived ones. I did because it is 5 min. From my house. I made a fatal mistake. Be careful if you have someone who is there and make frequent visits. I can't bring him back but maybe I can help others.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Nursing Home
October 13, 2018
0.5
Get your family out
I had a relative who demanded to stay in the neighborhood. Over the years it was just filthy. I had hoped things had improved with new management, but they haven’t. I routinely walked into my relative’s room to find dried urine on the side table where the large water jug, which didn’t work for my relative due to mobility reasons, sat in the middle of the urine. When I complained I was told “we can’t get to everything immediately.” If the urine is dried, then they aren’t getting to it at all. The staff thinks everyone there and their relatives are poor and treat everyone like stupid dirt. My relative had stopped eating yet the doctor refused to do uranalysis or bloodwork. My relative ultimately died of infections, including septic infection. This place needs lots of surprise inspections and should really be shut down. If you have a relative there, please do everything you can to move them. I wish I could give them no stars.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Nursing Home
November 4, 2016
1.0
At first they Cared, and now they Care Less....
My Mom transferred here because[Removed] closed down (last January 2016). We loved it at first, the food was great and so was the care. My Mom has ALZ and Mental illness and the some of same nursing and aide staff at [Removed] and even [Removed] also now worked there. They are her lifeline, familiar staff and her Adult Activity drawings that spread across the wall of her private room. She is different than the other patients as she is very smart and alert but very forgetful and sensitive like a child. Well, Fleur Hts. called me this week and said they are moving everyone on her hall to another hall where they will not have room for her art table and coloring books etc. They will not have her old familiar nurses on that side of the building either. And other changes that will not resonate well with my Mom (in her 90s). She will not understand and will be depressed and alone once again in her long life. Loneliness and alienation is familiar to someone who lived in the Great Depression. They tell me she will be fine. But I am the one who knows her best and I already know that means that "they will be fine and can handle her" but Mom will deteriorate and be in shock as I am in now. How can they Care Less.... I don't know how.....
Cleanliness
1
Friendliness
3
Value for Cost
1
Care Services
1
Activities
2
Viewing 1-4 out of 4 reviews

Neighborhoods
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Frequently Asked Questions
about Fleur Heights Care Center

A Place for Mom has scored Fleur Heights Care Center 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (515) 285-2559 to reach a resident at Fleur Heights Care Center.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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