6117 Charlevoix Woods Ct SE, Grand Rapids, MI 49546
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Very nice place and employees. A lot of them come and go or fired for dumb reason and they were the best employee. The new DON is really werid and call herself helpimg out but making herself look dumb. Keep family away from here, the only ones that really care about your family members are the employee that work there the supervisors don't care at all. Missing the old DON......Reviewed on SeniorAdvisor.com
No staff. Resident are always soiled. Lack of training. The Alzheimer's part only has one RA to take care of 20 plus residents. The administration is always changing. They are forcing their religion on residents and staff. I wouldn't put my love ones there. The rooms have bugs in them. No activities that are continuous. The Supervisors are rude and don't know the residents. Resident stay with UTIs and falls.
Response from Emerald Meadows Assisted LivingNovember 8, 2019
Thank you for taking the time to provide feedback. We do provide more aides per resident than you observed, and while we are under new management, Emerald Meadows' operations staff has been with us for decades. We also do have area ministers who volunteer their time with our community, but we welcome people of any faith, and do not discriminate based on religious beliefs, whether it be our staff or our residents. I know that only addresses a few of the thoughts you brought up, so I welcome you to contact our Community Manager Evan Geels at [removed] or [removed] so we can discuss this further.
Some of the staff seemed very nice. The DON however I found to be very rude and unprofessional. She was not only rude to me but to the individual who I visited as well. When she left the room the resident stated to me "she doesn't like me very much". I found the environment to be tense and unwelcoming because of her and would not recommend sending a loved one there for that reason.Reviewed on SeniorAdvisor.com
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