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Sagamore Hills

997 W Aurora Rd, Sagamore Hills, OH 44067

42 reviews
Add review
5 star
49%
4 star
31%
3 star
10%
2 star
5%
1 star
5%
See all reviews
8.6
Review score
2544 reviews
73 facilities
For more information about senior living options:
(866) 374-4058
Sagamore Hills
Sagamore Hills community exterior
1010 Photos available
Sagamore Hills in google map

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anonymous
-
Family/friend
5.0
I would like to recommend
The community seems to be very clean, the staff members are very friendly and our loved one has only been there for a short while but so far the care is good. The food is good and the value for cost is pretty good.

About the facility
Sagamore Hills

Sagamore Hills in Sagamore Hills, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Sagamore Hills community exterior
Sagamore Hills

997 W Aurora Rd, Sagamore Hills, OH 44067

Review score not available
Studio
--
1 bedroom
--
2 bedrooms
--

Active promotion

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Reviews

for Sagamore Hills

42 reviews
5 star
49%
4 star
31%
3 star
10%
2 star
5%
1 star
5%
Sinceri Senior Living
8.6
Review score2544 reviews73 communities
Write a review
A Place for Mom has scored Sagamore Hills with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sagamore Hills has 42 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.2
Staff
4.8
Meals & Dining
5.0
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Sagamore Hills with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sagamore Hills has 42 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Sinceri Senior Living
8.6
Review score2544 reviews73 communities
Logo for Sinceri Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
anonymous - Family/friend
Assisted Living
December 3, 2021
5.0
Verified Review
I would like to recommend
The community seems to be very clean, the staff members are very friendly and our loved one has only been there for a short while but so far the care is good. The food is good and the value for cost is pretty good.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
BM - Family/friend
Assisted Living
November 17, 2021
5.0
Verified Review
Seems Like a Good Fit
So far so good. It seems like they do include our loved one, and everybody speaks to her and greets her as she moves around. The staff seem really friendly and nice, and they call the residents by name. The care seems to be good as well. They call once a month to give us updates, unlike other facilities we've had her at. And they ask if we have any concerns that we've seen. That makes me feel good that they're watching out for her and communicating well with our family. I haven't tried the food, but it looks good. And I see that they have activities every day.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
May 27, 2021
4.0
Verified Review
I would recommend
We chose Elmcroft of Sagamore Hills because it was close to his home so he was familiar with the area it was in and we also needed a place quickly and they gave a great first impression so we went with them. I have been impressed with the room sizes, he has a view over the garden and the parking lot and it is just fine for what he needs. The staff are amazing here but they do seem to be short staffed. My father in law is a big eater and he never complains about the food, they are chef prepared meals. I would recommend to others who are looking.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Pip - Industry reviewer
Assisted Living
April 28, 2021
5.0
Very Happy to find Elmcroft
I have looked at many Senior Living options and if my Mom were still alive I would not hesitate to have her at Elmcroft Sagamore Hills. What makes this community special is what the staff do for their residents, it is truly a team of caring professionals dedicated to making lives worth living. Exceptional housekeeping, housekeeping the the dining is wonderful too! Don't hesitate to consider this beautiful Assisted Living and Memory Care option... it truly is also one of the BEST values anywhere!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 31, 2021
3.0
Verified Review
short stay
We were told that they took Medicaid but when we got moved in we found out that they did not. The community is nice and some were good but the amount of store put on our family was unnecessary. If you need assistance to afford this community i would look elsewhere.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
4
Value for Cost
1
anonymous - Family/friend
Memory Care
October 29, 2019
5.0
Verified Review
Review of Elmcroft Of Sagamore Hills
Love the staff and all they do for my Dad. He is well cared for and has lots of great activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Memory Care
October 29, 2019
5.0
Verified Review
Review of Elmcroft Of Sagamore Hills
I am so happy here and think everyone takes time to help me. I am trying to have a few friends move in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 18, 2019
1.0
Verified Review
Review of Elmcroft of Sagamore Hills
My father lived here until I found another facility. Kitchen ran out of eggs for breakfast, milk, fruit frequently. No hair nets for kitchen staff. Strong urine odor throughout. No activity personnel for months. Flea infestation. Residents sleeping on lobby sodas with soiled and soaked under garments. And this place is more expensive than others.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Kelly - Family/friend
Memory Care
October 11, 2019
5.0
Moms home
Mom has been here for almost a year and we are delighted with her care and the community. Everyone works hard to meet her needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 8, 2019
5.0
Visitor
I toured this community and was impressed with the staff/resident interactions, cleanliness and sales team. What a great experience. Mom is about a year away from Moving in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Katherine - Toured community
Memory Care
October 7, 2019
5.0
Family Member
I frequently visit a family member and am happy to know that she is so happy in her Assisted Living. The friends she has made and the staff who adore her have made a huge difference in our lives.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Memory Care
October 3, 2019
2.0
Verified Review
Review of Elmcroft of Sagamore Hills
Dirty, smells. Memory Care unit is poor. Place dirty smells, people sitting in soiled clothes and smell. Dirty chairs, etc.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
October 3, 2019
2.0
Verified Review
Review of Elmcroft
Over the last few years the quality of care has declined dramatically. The staff is more interested in texting on their phones than seeing to the needs of the residents. My family is very disappointed with the staff. The turnover of staff is to be expected but the new staff seem uncaring.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Diane M. Began - Family/friend
Memory Care
September 27, 2019
5.0
Verified Review
Review of Elmcroft of Sagamore Hills
They take great care of my mother. If I have any concerns they will address the problem. The aides in memory care are attentive of the client needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Diane M Began - Family/friend
Memory Care
September 11, 2019
5.0
Verified Review
Review of Elmcroft
They take great care of my mother. If I have any concerns they well address the problem. The aids in memory care are attentive of the clients needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Barbara Miller - Toured community
Memory Care
August 23, 2019
5.0
Clean and Impressive
Building was very clean and impressive. The tour guide and staff were friendly and able to fully answer all of our questions.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
July 29, 2019
5.0
The facility is very nice, residents were engaged. Rooms are nice sized.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 11, 2018
3.5
A daughter’s perspective.
This is my first experience dealing with assisted living so I have nothing to compare it to. In general having so many independent “venders” ( physical therapy, hair salon, visiting doctor, pharmacy, etc) lends itself to communication problems, especially since there is no easy way to contact them individually. Having just one main phone number (receptionist) with questions has resulted in too many 3rd party communication errors. It seems everything gets pushed down to the aides or nurses to handle. And there are so many of them, with turnover issues, it’s difficult to obtain consistent care. I believe it’s up to management to develop a workable communication system, online perhaps, that can consolidate/summarize communication, care, and billing reports that families can access so that they are better informed. Beyond that, I’m grateful to have found a place that provides my father with a safe environment and help with daily care needs such as dressing, house keeping, entertainment and nutritional needs.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
May 2, 2018
3.0
Older building, updated. First impression-lobby-residents looked very depressed. Lighting dim. Extra charges for pets, dinner trays delivered to room. Staff we saw did not engage us, other than [name removed] who gave us the presentation and tour.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
September 19, 2017
4.0
Verified Review
My favorite community
I loved this community when we toured it. The staff seemed very nice and helpful. The community was very nice inside and out. There is an enclosed courtyard outside which is very lovely. The location of the property just was a little further than I would have desired we needed them closer to the family.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Sagamore Hills
September 27, 2017
Thank you for sharing your positive experience. We wish your loved one could have joined us here at Elmcroft.
Viewing 1-20 out of 42 reviews

Amenities
at Sagamore Hills

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Kosher
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Organic
  • Room Service
  • Vegan
  • Special Dining Programs
  • Restaurant Style Dining
  • Gluten-free
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Vegetarian

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Computer or Media Center
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Atrium
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Outside Patio
  • Central Fireplace
  • Library

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Activities Off-site
  • Dances
  • Catholic Services
  • Devotional Activities Offsite
  • Karaoke
  • Gardening Club
  • Live Dance or Theater Performances
  • Other Religious Services
  • Intergenerational Programs
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Light Therapy Programs
  • Live Musical Performances
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Wii Bowling
  • Holiday Parties
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Community Service Programs
  • Jewish Services
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting

Neighborhoods
around Sagamore Hills

See what the neighborhood has to offer and what’s nearby:
Sagamore Hills in google map

Frequently Asked Questions
about Sagamore Hills

Sagamore Hills offers Studio and 1 Bedroom. Learn more.

Call (330) 908-1166 to reach a resident at Sagamore Hills.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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